The Chocolate Smiths

Unit 2 Rudyerd House, NE270EP, West Allotment, GB
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4.50
Based on 797 Reviews

5

85.32%

4

3.01%

3

4.14%

2

4.14%

1

3.39%
About The Chocolate Smiths

The Chocolate Smiths, based in Newcastle Upon Tyne, create handmade chocolate with the fun left in! Check out their signature range of Bizarre chocolate bars, as well as their limited edition chocolatey products! Great for gifts and perfect for a treat!

Contact Info

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Lina B.
United States | 11 October 2023

Amazing chocolate and fast shipping! Chocolate came all the way to the states in one piece!!

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Brittany
United States | 11 October 2023

Shipping was very quick and everything looks amazing! I ordered the 13 days of halloween advent calendar so I do have to wait to start digging in but the flavors sound and look delicious! The packaging is absolutely beautiful too!

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Emma McKane
United Kingdom | 09 October 2023

Fantastic handmade chocolate, that’s worth every penny. Only following these guys on social media I appreciated why handmade choc is expensive compared to big brand names. This company always try new things and get it right every time. Highly recommend treating yourself, friends and family to this chocolate. While is clearly noted delivery is not immediate, mine averages 10days before dispatched. My only ask would be this reduces.

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christine Bowden
United Kingdom | 08 October 2023

Amazing customer service and even more amazing chocolate

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Sophie Perkin
United Kingdom | 08 October 2023

Always the best!!!

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June Russell
United Kingdom | 07 October 2023

Excellent company. Great home made products. Delicious chocolate. Beautifully wrapped and delivered. Love it.

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Gillian Thompson
United Kingdom | 02 October 2023

chocolate is always a delight. I love it and recommend anybody just try it

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Kayleigh
United Kingdom | 02 October 2023

The range of flavours are just incredible and it's such an exciting package to receive and the experience eating them is 👌 please don't stop doing what you're doing! Your products bring so much joy 💗

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Amanda
United States | 01 October 2023

The order service was above and beyond and the chocolate was the best I’ve ever tasted. My order was thoughtfully held until a heatwave passed to help ensure my chocolate arrived with the best possible quality. I really appreciated that. Once shipped, it arrived in only a couple days (I live in the middle of the U.S.). The chocolate bars are so delicious. For me, some rival the complex dessert flavors I’ve enjoyed at 5-star restaurants. I’m so impressed with The Chocolate Smiths. I am a customer for life. I have already made two more orders and follow them on TikTok to ensure I know about all new flavors.

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Heather H.
United States | 01 October 2023

Loved every kind of chocolate I bought from this company. Each chocolate bar is so unique and the wrapping on each bar is superb. Loved the different flavors and designs on each bar as well. The chocolate bars were well packaged to prevent the bars from breaking and from melting too as it traveled all the way to the US. The only unfortunate thing is how quickly me and my family gobbled them up. Will definitely be buying more chocolate soon.

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Wendy Scott
United Kingdom | 14 September 2023

If the chocolate is anything like the customer service then I can’t wait. This is the best customer service I have ever received. Little issue with delivery but that was due to the heatwave and beyond their control and they resolved it with amazing speed

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JV
United Kingdom | 09 September 2023

***updated 21st September. Nice chocolate but didn't arrive 13th. Understand about warm weather but was post office 48 hour delivery was 4 days late. Wished had other options than post office. **** Still waiting for my chocolate after ordering 19th August. On route hopefully receive tomorrow. Unfortunately didn't receive a notification about the delay delay. I had to chase!. Just wish they tell you about delayed delivery when ordering. Understand small business but need to look at how manage the delivery. With the delay delay I won't be subscribing to chocolate as I was hoping a monthly treat for my husband

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Victoria
United Kingdom | 06 September 2023

I really enjoyed the chocolate from this place and the flavours are unique would really recommend. I would say though, the wait time is long (which they tell you about before ordering so not an issue) but my order wasn’t ready within the stated time frame as they were waiting for one bar to be made- to improve customer experience that this should be communicated when they are aware there will be a delay. I did have to contact them to follow up. Just a small thing though will be ordering more chocolate in the future

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Philippa Poon
United Kingdom | 03 September 2023

A great chocolate company with amazing imaginative combinations of delicious chocolate. Great delivery service and excellent customer service (only had to use to add extra chocolate to existing orders!). Love the fun and energy of this company as well - brightens your day!

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Gillingham1981
United Kingdom | 02 September 2023

Amazing unique chocolate

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Danielle Carr
United States | 02 September 2023

My chocolates were delicious! So worth the wait. They were packaged perfectly. It was a pricy purchase for chocolate but I'm so glad I was able to taste their creations.

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Sheena Convery
United Kingdom | 01 September 2023

Mind blowing chocolate! Such a great!

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Andrea Boos
United States | 01 September 2023

Every chocolate bar I’ve tried has been delicious! My order always arrives within the time advertised (or earlier). The packaging is so adorable and you can tell just how much time and effort goes into each product.

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Hannah Cartmell
United Kingdom | 01 September 2023

I have been buying chocolate from The Chocolate Smiths for a couple of years now and I’m a massive fan. Some of the flavours they do are so innovative and delicious. The packaging is amazing too. My only slight criticisms are that dispatch times usually take 12 working days which is too long and with every single mystery pack I’ve ordered I’ve received a bubblegum bar - it would nice to get different mini bars sometimes. Everything else has been spot on though and I will be a returning customer for a long time yet

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Rachel
United Kingdom | 01 September 2023

This chocolate is so delicious. I would really recommend this to anyone. Not only does it taste incredible but the packaging is so thoughtful. It’s all carefully designed and individually wrapped. The Chocolate Smiths feel like a genuine company who care about their customers.

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