Sent in my hard drive for the free check about what was wrong with it. It ended up costing $900 to get the data off and I had read that ever getting your drive back if you didn't go with them was really hard. So I paid $900 and they did get everything on the original drive. I needed that data and got it, but the cost seemed way too high and I don't know that it should have been that costly. I put a label on my original drive with all my contact info specifically saying I needed that hard drive back. I even created a contract that the company contact approved that specifically said I would get my original drive back, but it still took 3 emails that were never answered and wasn't until a company guy called asking for a good review that I finally got my original drive back.

1 Check Yelp. Be careful. It may be a scam. The internet is full of highly negative comments and articles bordering in my opinion on criminal allegations. Their Better Business Bureau rating is F. I sent a 2 .5" hard drive which my computer could not recognize. This is typically a controller issue and the easiest failure to recover data. He said there was a controller failure and the heads also "buckled". He said the could recover approximately 10,000 folders and 7,000 files.(he gave me a precise number I don't recall.)He said he was 100% sure this information could be recovered but the recovery would take 10 days. This made no sense since the only way they could be this sure is if they read the data so why didn't write to their server then. He became defensive and finally hung up when I asked for the disk to be sent back. My opinion: Criminal Enterprise. Most likely it was trivial electronics problem and every else was BS. My opinion: avoid like the plaque.

They over-delivered regarding data recovery and turnaround time. They communicated frequently. Nice job!

Great service

Had an 1 TB external drive which froze. Local repair shop said it was beyond their capabilities. Fields Data was great. Explained the whole process covering all the decision points and potential outcomes. Process unfolded just as explained. End to end, it took about a week and I got everything I needed back from the drive. I'm thrilled with their communications, their technical skill, and their professionalism. I hope not to need them again, but if I do, Fields Data is the team I'll use.

Expensive, but valuable. Straightforward business arrangement. I sent the hard drive (old Toshiba Satallite laptop). By the next day they had rebuilt the disk in their clean room, recovered all the data, gave me the price ($2100 steep, but necessary to the continuation of my business), then overnighted an expansion disk with all the data. Wooo ... I was saved.

They were honest and did exactly what they said they'd do. They were able to recover most of my data and communicate with me through the process.

I had a broken tablet notebook that I had taken to 3 repair places and nobody could get my data off of it for me. One place recommended Data Recovery so I sent it to them. I ended up waiting 3 months to get my data and paid $890 to get it but they were able to recover data that I desperately needed for my job when nobody else could. If you HAVE to get info off of a broken device and would pay anything for it, send it here. My advice is to be ready to call your customer service rep often to keep current on the state of your repair.

These guys got the job done and info was sent promptly price was negotiated down

Yes they know what they are doing. Communicate to.you so they can do.the best they csn

Fields Data Recovery is very consumer-oriented and provides very high quality service. I was very pleased to have my data recovered quickly and returned to me in a format I could use. The technicians described the process to me and followed through on all of their promises. The only downside for me was the expense. As this was a home computer with only a few relatively small files, I felt the cost was too high. Around $300 to $400 would seem more reasonable for the type of job. Nevertheless, I was happy to have the data restored. Thank you.

I probably should give more than 3 stars as they got 98% of my data back but I felt a bit like I was taken on pricing. Speaking with the tech initially gave me an idea of a price. When the cost came back over 3x that I was quite surprised. So for me it was 3 stars.

Very Good Service, since I sent the1st mail for quotation they contacted me by phone to explain me the process and since that moment they kept me informed through the process, I just needed to wait 4 days since I shipped my HHD until I get the recovery data in a new HDD, it was a very fast service considering I'm from Mexico

Had a 3 TB external drive go out on me. While the wasn't a need to have the recovery expedited, they were able to recover about 60% of the data, and expedited the return of recovered data very quickly (less than 10 days). While not inexpensive, if you need expertise in data recovery, they are my go-to service.

I was very happy with Fields Data Recovery. They were able to recover all of my data promptly and communicated the process well. It's definitely not cheap, but they were very accommodating.

I am so pleased with the service from Fields Data Recovery. Their Reps were so pleasant and honest to work with. They worked with me step by step and left decisions up to me. They recovered 100% of the data that I wanted when another company told me it could not be recovered.

Everything was handled clearly and on time. No worries.

I had a great experience with Fields Data Recovery. I had a drive that was loaded with pictures and videos, and I wasn't able to access any of it. I sent the drive to Fields and once it was received, I received confirmation and a representation was in touch. Overall, customer service and follow through was exceptional from start to finish. And finally, the great news is that the team was able to extract all of my missing files and send them in organized within the same folder structure as the original. So kudos to the team for a really professional and efficient experience. I highly recommend this service.

Was Quoted a price but was much higher to recover data.

Cost was much higher than expected. The quote provided up front was misleading.