Service was fast, price fair and the job completed as it was sold. It’s always frustrating to be separated from your data, facing lost work, personal pictures, important records. To have that back even at significant cost is appreciated. Some tend to balk at the cost, failing to understand and appreciate the skill and training needed to work on a hard drive. Never mind parts cost if your recovery requires that as mine did. I was asked for a fair price in trade for the skill, training, time, equipment and materials. In exchange for that fair price I got 12 gigs of data back that otherwise would have been lost. Erik Erik Marquez Marquez Motorcycle Services Solutions to recurring maintenance Race/Adventure ride event prep Post event services Total Rider Your path to a TX motorcycle license (512) 522-5844 ext 4

They recovered my information but thought the turn around time would be a little faster.

Exceptional communication and services.

The backup was done to my satisfaction with a thorough explanation and answers to my questions.

An expensive lesson learned, don't forget to back up your data. Yes it cost a lot, but they were able to save almost all of my data. I was told what the price was going to be up front and how much of my data they would be able to recover, leaving the decision to me if it was worth it. There was a thorough explanation of what they would be able to do and it was done very quickly. I had my documents and photos within a couple of days. I would recommend them to anyone who thinks there's no hope to recover their data.

The price will go up. They start at $199.00 to get your device in. In my case, just a regular portable hard drive, the price went up to almost $1000.00 When I asked for it to be returned, it came back in pieces. When I complained about that, they originally said they would put it back together. Then a few days later they called and said they were just going to ship me the parts and I had to put it back together. LIke I'm a computer tech??

It's so fast!

took a bit long to get files back

I was lost, I came into my office one day and my hard drive was frozen. I had lost over 10 years worth of clients list, work data not to mention personal photos from my children's birth to my grandparents 60th wedding anniversary. Fields Data Recover was able to recover everything not only at an affordable price but in an incredibly short time frame. If you ever find yourself in a panic like I was , I highly recomend you contact fields-data-recovery.com Bless you all.

I am very pleased with the performance of Fields-Data Recovery. Within 10 days, they sent all of my recovered data back to me on a new drive. Everything I considered important to me had been recovered.

Helpful file saving service

This was a photographer's worst nightmare - having the external drive crash. After talking with several recovery services, I decided to give Fields Data Recovery a try. They were able to piece the external hard drive back together and recover all the data that was lost. My advice - back up your stuff! This was a very expensive lesson for me as a part-time photographer.

A Happy Client .While price point on data recovery is a difficult pill to swallow, I was pleased that Fields was competitive. The service was excellent and considering the personal value of my data, I was thrilled by the clean room's complete recovery. Hopefully, I won't have to learn the backup lesson twice. If I had to, I'd definitely go back to Fields for assistance.

I sent my external drive to Fields first out of desperation and then read reviews. Because of the negative reviews I saw, I became extremely wary and thought I was never going to hear from them again after giving them $800. After a several days, the contacted me to let me know they recovered my data and owed the final $80 and they would download it and send it back. They sent a list of my files so I knew they had recovered the data. I still thought it was a scam, but out of desperation and hope, sent the remaining payment. I was extremely happy to receive a tracking number a few days later and then the package with a new drive and all of my files recovered. I am so thankful as this was extremely important information and would have been awful if I didn't get it back. I highly recommend Fields Data Recovery!!!

I contacted Fields Data Recovery regarding a laptop that had failed and used eMMC chip memory instead of a standard hard drive. They were informed in both email and conversation that the issue was that the power supply on the mother board had failed and the computer used not a hard drive but eMMC chip memory. The service I requested was a recovery of the files from the eMMC chip. Fields assured me this was not a problem, that they did this all the time, and that such services start at, and usually cost $199. They also stated that I would get a list of the files that could be recovered, and there would be no charge if no successful. I shipped the unit to Fields and several days after shipping, contacted them as I had not heard from them. After two phone conversations I received a call with a message from their engineers asking if we had removed the hard drive prior to shipping. I explained again that there was no hard drive, it was an eMMC memory chip. I then got a call from them stating that the unit required a completely different procedure, that it was not at the right office for such a procedure (called a chip off) and that the procedure would cost $960 dollars, the bulk of which was payable in advance, was non refundable, and that there was no guarantee of success. Thus, I came to the following conclusions - The personnel answering the phone had either ignored my statements about the eMMC chip storage or were ignorant as to what it was. If they were ignorant, then they should have escalated the case to someone who understood. - The engineers who worked on my computer ignored the case file notes. - The engineers who worked on my computer could not recognize an eMMC storage system (note these are supposed to be top talent computer storage personnel). I also received a letter from them that did not accurately represent the issues, but rather said that the drive (again, no drive) needed to be sent to the R&D division, have parts procured and replaced, be put in a clean room, etc. etc. etc. none of which is part of the chip off procedure, or what I had been told on the phone. I asked for the laptop to be sent back to me, at which point I was told it would cost $60, and that there was no less expensive option. This is at odds with their letter to me where they acknowledged that it was a laptop I was sending, and stated specifically that offered a free USPS return option should I not want to go forward. When I paid the $60 the person who took my money could not tell me when the unit would ship. When I did get my tracking number I found that it was shipped via UPS ground (despite being told in email that I would receive it that day – overnight) which at full retail cost was $11.04 (I am sure that as a large customer they have a substantial discount). So it would appear that the rest of the money was a “fee” for them looking at the laptop, figuring out that it was what I told them, and telling me it would cost almost a $1000.00. When we received the laptop back we found it had been packed in a random box, 10 times the size of the laptop, with a single layer of bubble wrap and no other packing so basically the laptop was loose in the box (note, it had been shipped in a padded, packed box made for laptops). Additionally all the screws that were removed to open the unit had not been replaced. I have attempted to complain to Fields about some of these issues but their response has been to ignore my comments and rather attempt to place all blame on me for simply being unhappy with the price. I am unhappy with the price. I am more unhappy that I was mislead, that I feel this is bait and switch, that despite being given proper information it was ignored, that the letter to authorize work presented a false list, that I feel I was charged for it being examined, that I was told it was express shipping and it was not, that it was so poorly packed for return and the poor poor level of customer service. I would judge the practices of this company to be exceptionally deceptive. Their strategy is to get the hardware and then convince you of the need to pay them. And then when you say no and complain, they become hostile and uncooperative.

my brother had an external hard drive that got dropped. I was unable to get it to mount in Windows or Linux, so I sent it to these guys. It took them a day or so to send me a list of what files were recoverable (most all of them) and then I had them perform the recovery. They sent me a new external drive that had all my brothers file on it. He was very happy to have it back.

Fields Data Recovery was great! They worked within our strict time frame and got our press computer's hard drive back to us in perfect working condition. They saved us a lot of time, money, and headache!

I had a 1TB HDD that failed and FDR recovered all of the files that were important. Great Job FDR.

They were very professional and they recovered my data really fast!

Great job and speedy service