This clinic is an absolute pleasure to deal with and Matthew and the team have delivered, yet again, a top notch service. I don't live in London anymore so when my hearing aids weren't charging properly I went to an audiology clinic in Chester to see if they could assist me, but they told me to send the aids back to the clinic from where they were purchased. Easier said than done, as I need the aids to function on a daily basis. When I contacted this clinic, straight away they solved the issue by sending me replacement batteries and a link that illustrated how to insert them - so I was back in business within two days and felt so grateful. I hadn't contacted the clinic for 18 months but then needed their assistance twice in one week. The second time I had cracked the casing on one of my aids. This issue was resolved within 11 days (amazing) from me sending the broken aid to the clinic. They sent it off promptly to be repaired and contacted me about an appointment which had become available so I could collect the aid asap - as it's difficult to get an appointment with Matthew I was so grateful for them to offer me this appointment. It's not often these days that you find a company who do what they say they are going to do in an efficient, yet effortless way, and always go the extra mile to provide amazing customer service, yet Harley Street Hearing is one of those companies and I highly recommend them. A big thank you to Matthew and the Reception Team, again!

The Audiologist Simone was super helpful on the day, also kind and understanding. She explained everything, making it easier to understand why my hearing was changing and I left feeling more positive about the eventual outcome

Excellent service. The girl who did my moulds and hearing test was very helpful and friendly.

I am delighted with the professional treatment I received. Efficient from beginning to end. Everything concerning my balance problem was explained - both procedure and outcome and I felt free to ask any questions. I highly recommend the audiologist.

Quick helpful service at short notice

Very happy with the expert advice and high quality service. Very happy with the Lyric invisible hearing aids, easy to get used to, very comfortable and completely unobtrusive.

Great efficient and attentive service. All questions were answerd well with good tips on how to get the maximum from the devices, The hearing devices themselves are superb.

Coming from USA and not sure what to expect I was pleasantly surprised with the professionalism the service and most of all the warm welcoming, not to mention the great job they did on me..

It is always fun to visit the Clinic. The staff is always friendly and extremely patient. Thank you

So grateful to the Musicians Union to be able to have an Audiology Test, and an appointment for getting customised ear protectors. Amber was very positive, clear and professional - with an email forwarded to me of my hearing test graph result as well.

Fantastic experience. Easy booking process, convenient location, brilliant customer service from Matt who took him impressions for ear plugs and did a hearing test. Could not ask for a better process.

Good service.

Easy to book. Friendly, professional treatment.

I've been a client of Harley Hearing for many years now. Reliable, friendly and professional service as always!

Friendly, interested & interesting. I learnt more about my hearing loss & the options available to improve it

Very helpful and friendly team. The Dr I was seeing was very understanding and have explained to me step by step all the test I will be having. It was my first visit there as well as first time having those test done so I wasn’t sure what to expect so having someone who like that helped a lot. I would definitely recommend the clinic.

I am very glad I booked earwax removal at Harley Street Hearing. I managed to get an appointment within 12 hours and it was reassuring to be seen by a qualified audiologist. The procedure was painless and the change in my hearing remarkable. Thank you!

The Harley Street Clinic is beautifuuuullll! The facilities are so clean and neat and it is located in a very strategic spot. The service is absolutely helpful! They helped change the wires on my hearing device (my hearing device’s brand does not exist in the UK cause I bought it from my own country but they still offered to help fix it.)

Very efficient and friendly service would use again !

So pleased to have my hearing restored after micro suction.