Was completely lied to about the state of affairs regarding the cabin not to mention the cabin was listed for sale at multiple prospective buyers came to interrupt my stay

All the details important to know were communicated by the management company in a timely fashion. The cabin was as advertised. View of distant mountains was good. Cabin was appointed with all of the critical tools, containers and equipment.

Excellent management company and great house. Fully equipped with all you could need/want including reliable internet. Super comfy beds, nice towels, plenty of dishes, pots/pans etc.

Blue Ridge Rentals are always accommodating and very attentive to our needs. we have rented from this company yearly for several years and will continue to do so. However, the home we stayed in did not meet our expectations. Suggestive information for the owner would be to update the living room furniture in your home, use better linens for the beds and take inventory of the kitchen utensils. Also the clothes dryer took hours to dry towels and linens.

Great house and amenities. Class act. We were looking for a house with great accommodations, cool climate, and Banner Elk is a sweet little town. Loved the Tavern and Stonewalls. Great food.

We’ve stayed here 2 years ago under a different management company and liked it enough to come back. However under Blue Ridge cabin rentals we noticed improvements from our last visit. Such as the key entry pad, the cabin being even cleaner than last time, the Sojo packs in bathrooms and kitchen, the hot tub having a new cover, and the refrigerator not leaking water. Didn’t know there was a problem with temperature reading in hot tub but I guess they did as someone came out Monday morning to fix it. They communicated with us via text and email several times during our stay, welcoming us and asking if we needed anything. One email offering us 50% off additional 3 days rental since nobody had rented it. Sounded good but could only stay 1 or 2 more days.Had they offered by day I would have taken them up on that. Not sure if the prior guests had put out all the corn 🌽 around the wooded area by the fire pit or that’s something new Blue Ridge did. But we enjoyed watching the deer come daily to eat the corn. This cabin is very close to my family’s house in Banner Elk making it very convenient to visit with them. We also like having the fenced in porch allowing our dogs to enjoy the outside without worrying about them roaming off. We would definitely rent through Blue Ridge cabin rental again.

House was very clean with all bath and kitchen well appointed with amenities (lotion, fragrance). Kind of unusual in our experience. Only suggestion would be to replace mattresses.

We loved the house. The construction going on beside us and behind us really put a damper on our experience. It was so noisy we couldn’t enjoy sitting on the porch…. EVER!

Such a beautiful and big home equipped with everything you need to enjoy your stay and plenty of room for our big family trip and the best views. Will be going back.

Great folks to work with. Handled everything in a timely manner. We have used them for numerous rentals and always handled us with professionalism.

Beautiful cabin with a great view. So quiet and relaxing.

The house was gorgeous and plenty of room. Enjoyed everything about it.

Everything was great the only thing I would say is if it’s a gated community make sure you send gate code along with door code. Other than that we are thankful that there was an after hours number to call. We really enjoyed our visit can’t wait to do it again.

This was our second time renting from Blue Ridge and I guarantee there will be many more. The cabin was beautiful clean stocked with everything you could need just as pictured. The people were excellent and easy to get in touch with if and when needed. I would highly recommend Blue Ridge Mountain Rentals.

Beautiful location

100% all the time, Great communication directions. Attention to every detail. THANK YOU

Central location right on the river. Plenty of hiking and exploring in the area.

The cabin was lovely and everything was great. We would definitely book again next time we want a lovely mountain vacation.

My family rented two houses. We had a terrible smell in the game room and a clogged shower drain in one house and flying bugs everywhere in the other. I called, texted and email asking for help but they kept telling me that they would contact a technician. Well, nine days into our 11 night rental finally we got someone to come because we had Internet problems at my request, I asked him to check into the odor and lo and behold. He found a dead mouse in a trap in the closet behind a Christmas tree that was being stored there. We couldn’t use the game room the entire time because of the odor. I will never Rent a house From this company again. I just read the reply from BRMR. It is false. No one ever came until I had internet issues at the end of our trip. Do not mislead readers. I haven’t been contacted for a credit either. No one from this company reached out to me to say that someone was at the house and to tell me of their findings. Each time I called or emailed you would think that they would tell me so. Even in your reply to my review, your company is not trustworthy.

Fine except there are 9 bulbs blown, downstairs exterior doors are impossible to lock, all dining table chairs need the bottoms replaced, there was no ice in freezer.