Replacement handle turned up on time and fits fridge perfectly. Fraction of cost of buying direct from manufacturer.

First experience and excellent service. From setting up an account to taking delivery, flawless with great communication throughout. The way it should be.

Excellent service, dispatched immediately, pity Royal Mail kept it for a week before delivering.

I’ve used this company several times for spares and their service has been exceptional every time! The model / make finder is excellent so no faffing! My most recent spare was a Smeg freezer interior door, the freezer located overseas! Working from a screen shot of the freezer I could easily order! Item arrived sooner than expected and! Perfect. Highly recommend!

Amazingly good service. They sent several emails about progress of my order, delivery, etc. The item arrived quickly. Would definitely use them again.

I ordered a new probe for a Delonghi AN112 portable aircon unit and at time of ordering was informed it would take a month to get from the manufacturer. I was happy to wait and I received regular updates from Spares2Repair informing me of any change in the status of my order right up to the point it arrived in the UK and was dispatched to me. So no need to chase up or wonder where my order was and when it arrived it was fairly easy to fit and my Pinguino is now working again.

A company with a comprehensive inventory list, meaning I could identify and purchase a replacement handle for a 20 year old chest freezer, rather than condemn it to landfill. Straight forward to identify the exact model number to ensure correct item selection. Highly recommended

Updated: The customer service team made contact and rectified the issue. Thanks Awful customer service. I ordered a replacement water tank flap cover for a coffee machine. They sent me a replacement plastic power button. I have now been chasing them for a year to send the correct item and still nothing. No offer to remedy the situation, no return label to account for their error, just a stock response of we haven't received a return. Sort you errors out! This is your problem to remedy not mine!

I have been trying to get a response from this company regarding a faulty (ie cracked) shelf for a Dometic Fridge all I keep getting are automated replies and a recorded message saying their voice mailbox is full when I try to phone them. Absolutely awful customer service, I shall not be using this company ever again.

Excellent. very pleased.. sorted me out of a fix ! thank you

Great prices. Fantastic communication all the way from order to delivery, which was fast and cheap. Can't fault in any way at all. thanks very much.

Order Number: 743325 Made an order for a extractor fan part and was sent the wrong side. Ordered the right flap and clearly got the left flap. Initial concern is that there is no absolute way to call this company which i have never experienced and the live chat is never available. I urgently need this part and i have no idea if and when the company will help rectify the situation as i can only email and have no idea when they will respond. hoping to avoid taking this any further. Update 13/11 So the company sent a replacement for the part i ordered and again i was sent the same part which is not the side i ordered. Most likely the company listed the wrong part or Smeg got it wrong which i highly doubt. I have sent an email on Saturday 4th November and have had no response, i appreciate the action on the replacement but not replying after 9 days now is very unprofessionally.

Very poor customer service don’t reply to emails telling me I had ordered the wrong part. I ordered a replacement refrigerator large shelf and they have sent me a small freezer shelf with a picking label saying large refrigerator shelf. Stay well away from this company who are now charging me to return the item which they sent wrong.

My heating grill went and I was just going to buy a new small oven but thought I’d try to look for a new De Longhi grill first found one on spares and my son who’s an electrician put it in ,works perfect and I’m so glad I didn’t have buy a new cooker

Excellent all round service.

Fantastic service. Delivered on day expected. Exactly as described.

Great service. They found the exact part that I needed, quickly.

I ordered a replacement control panel for my Dometic caravan fridge freezer at the best price available on the net. Swiftly dispatched. A quick plug and play repair couldn't be happier with the service I received. Highly recommended. 👍

The part was small and difficult to source, but spares2repair were able to get it for me from the manufacturer. It took a couple of months but it was worth it in the end. The delay did not deter from giving a five star review.

Brilliant transaction - very knowledgable & helpful- part delivered quickly would defo use again if parts needed in future