Everything was quick efficient and easy to do. Members of the team were very helpful and supportive

Caring efficient and made the whole process easy

Excellent customer service

Resolved issue very quickly without fuss

Everything was done very quickly and easily well done!!!

Very easy to apply for vet claim and speedy resolution

A thankfully straightforward process!

Great customer service from claims team I have spoken to Harriet Taylor twice in two days. What a lovely lady. Caring when I had a melt down explaining what was happening. She was patient and understanding and I spoke to her again today. She was brilliant a great asset to the team as someone who has worked in customer services

I was very happy with my claim for molly when she had her accident no problems it was dealt with quickly I'd recommend four paws pet insurance

Very quick to decide and settle my claim

It was straightforward process to make a claim

Good communication and payment made quickly.

Reliable company.have always looked after Rosie well.i have no grumbles,always treated me with respect and always helpful

Very helpful and arranged payment on my claim quickly.

Quick and easy

Good communication throughout my claim process. The pre-assessment claim form is a great idea, it let me know if my claim was successful pre-surgery.

Very professional and keep you updated.

Our dog has had some unexpected issues and our interaction with yourselves has been excellent. Information on what we could claim for has been clear and we have been kept informed at each stage of the process. The payment process has been spot on.

After submitting our claim, it was actioned very swiftly and we had a settlement very soon after that. It was all done on line, which for an 81 year old was easy to understand, and the money was in my bank shortly after. We were very pleased how professional it was all done.

Do not waste your money. There’s no point taking out their insurance and they don’t care about their customers. They send out disgusting emails that are vile considering circumstances and want to place the blame. Never had to deal with such a company. Keep your money or take elsewhere.