I haven’t had to claim yet BUT I’m writing a review because the fact that they provide free access to the vet video call service FirstVet has been a life saver for a nervous first time pet owner! So helpful, such easily available appointments, and such a great service in general to have access to

Very quick and satisfactory settlement of the claim. It was all very straightforward and clear what needed to be filled in and it was paid promptly.

I had a claim for my cat. First time I’ve ever claimed, and 4Paws agreed it without unreasonably questions, and paid promptly.

Our pet Tango become very sick. We had to take him a few times to the vet. It was diagnosed with pancreatitis. He spent several days in the practice. The insurance approved all treatments, they were very quick to process and respond.

made a claim sorted and settled very essay process

Easy process, fast payment of claim. Nothing more you can do to make it better

Fast and polite

The whole process of making the claim was very easy. I was kept informed of the progress at each stage. the fees were paid promptly directly to the vet practice - they were most impressed.

Quick processing of claim

Very efficient and sort out any queries quickly.

Once again 4paws kept me informed of my claim which reassured me they had my claim being handled with due attention. Payment was quick and has always been paid.

No hassle claim paid quickly

Expedience of claim, dealt with efficiently

Helpful staff make the claims process less painful. Any serious injury and consequent treatment to a much loved family member can be upsetting and stressful, so it was a pleasant surprise to find the whole process of claiming for our dear Penny’s operation stress free and having helpful claims staff to answer your questions in a timely manner makes all the difference. Thank you!

After having an issue with my dog. The last thing we needed was to have issues with claiming some money back. 4Paws was the complete opposite, easy to use website, communications were very comprehensive and left nothing to be questioned. Would and have recommended to others.

amazing customer service, polite and efficient and easy to get hold of!

I’ve had my dog insured with 4 Paws since I got her as a pup. I have had a few issues with her health and never had an issue with her claims being paid me in good time too. Happy to recommend.

Simple to claim and quick response.

Claim was made very simple and settled very quickly.

Claim handled promptly but, my financial liability lacked clarity.