Excellent service. Very grateful for taking care of the claim and providing a timely settlement. Thank you.

Very helpful and very quick response easy to deal with and very quick settlement to vet no hassle so straight forward email updates all through process

They dealt with our claim quickly and fairly.

21 hours ago NEW Sadly, do NOT recommend at all. They, like many insurance providers, will find any excuse not to pay - for the sake of your pet, don't waste your money with this company. I've now cancelled my policy with them, I may as well have flushed £200 down the drain for all the use they've been.

Brilliant customer service and very helpful to meet customer needs, Andy is a lad to listen to the customer. Five star rate 👍

very quick to respond and our claim has been efficiently handled, very good service

Never had any issues with claims I have made, very thorough communication and quick to settle claims. Would recommend! Thank you

Easy and straight forward

Claims were processed efficiently and alway responded to my emails in a timely manner. Would recommend.

I came to this company after checking its reviews and it stands up to what i had heard

Really straightforward claim process and the claim was processed quickly and efficiently with absolutely no fuss or quibbling - thank you so much. It really gives me peace of mind to know that Amber's insurance cover is being dealt with so professionally and promptly.

My claim was dealt with quickly and i was kept updated throughout the claim process

No hassle - very friendly. Everything settled.

Pet insurance abysmal. And I'm not talking claims. We only ever had to make one claim, 6 years ago for our cat. Because she now had a "unknown previous medical condition" we have to stay with NCI. And don't they know it. Our annual cost go up ridiculous amounts every year and we have to stay. We started on £6 a month. We are now £30. No issues since 6 years ago. Livid. Beware.

We were new to pets and pet insurance so not sure about the company and how they would deal with any claims, but when we claimed for our animal's hospital treatment before Christmas, 4Paws Pet Insurance were brilliant. They dealt with the claim quickly and we were very happy with the results and with the contact we had with them, by phone and email. Will continue to use 4Paws in the future.

Recurring claim processed and settled quickly. Regular communication regarding status of claim.

The customer service at this company is incredible. Called up to get some information around a policy and Andy answered every question I had and gave some great information. Very personable and I would recommend to anyone based on the openness alone.

The best insurance company we have ever had paid everything up with out any fuss and all medication paid as well can not ask for a better insurance company highly recommend

Spoke with Dan yesterday who helped me to cover my new Kitten. He was very helpful and professional! Thank you dan :)

Nobody wants to have to make a claim and we all hope that our pets remain healthy and don’t have accidents. Our very active, healthy dog had a sudden, traumatic injury that resulted in a diagnosis of a cruciate ligament rupture, requiring bone surgery. The 4Paws team was responsive, supportive and the communication was excellent, keeping us informed along the way. We had a tough 3 months his operation and recovery but 4Paws did put our minds at ease and also lessened the financial pressure. Huge thanks to the 4Paws team from us all 🐾😅