I will never use this company again. Rip off bustards. There was a crack on the windscreen and Sixt/Flizzr charged me €400, the normal price of a new windscreen fitted is less than €100 anywhere in Ireland. I am very upset about it. They never answered my e-mail (they asked me to write an e-mail) and they said on the phone that this high price is because the administration. €300 administration, thats funny. The girl on the phone said that they offered me windscreen cover at pick up. They never did, they offered only full cover which was about triple the price of the rental. I will never use this company again.

We used Sixt on our short trip to Limerick. They are not actually based at the airport itself. They're a short drive away from the airport. It was worth for the price we paid, cheap and cheerful. They came to pick us up and took us to their office, where they carried out all the paperwork. And vice versa on return. Very friendly and polite members of staff greeted us on both occasions. Car was very clean. We will definitely use them again for our future trip. Thank you so much guys.

I rented a car in January, when returning the vehicle, I forgot my backpack, tried in many ways to get in touch to find it and without success, they do not pay attention. I rented it again a few weeks ago and they gave me a dirty and very weak car.

I hire a car each month in Shannon. Recently was tempted to SIXT after a good experience in Germany. Have to say I could not fault them. Service was excellent, car great and they were especially considerate of my passenger who had mobility issues. So I hired again, and again had a great experience. The key difference was the personal touch. They remembered me and my passenger. As it happened I came back a day late and there was no hassle. I am a convert.

I found the staff at Cork airport so helpful and kind. The original car hire booking were not perhaps as helpful nor understanding of my circumstances as Sixt. They sorted a car for me with the minimum of fuss and were so kind to me. So big ‘thanks ‘ to Pete and his colleague (?) who dealt with a very upset older lady and made her emotional visit to Ireland that much easier.

We had hired the vehicle from Shannon arriving on a night flight. On the way to our destination a warning light became visible on the Dashboard. We initially thought it might be related to low temperatures outside. The light continued to be displayed in the following days. We referred to the handbook and it indicated that it needed to checked. I called the Shannon Office and was told by Wayne that we could call out road side assistance but I realised we had not taken that option. He advised us we could drive the car back to the hire office in Shannon. On arrival the mileage was checked and it was noted that when we accepted the vehicle with the mileage being 29961 and that the warning light indicated it needed servicing! This should have been organised prior to releasing or at the very least advised prior to taking or on the phone. We had a wasted journey to Shannon and back which we incurred the fuel and toll charges for which I believe is not good service at all especially when the car was being used for a Christmas trip with visits planned this really was an inconvenience. No compensation was offered for the fuel or tolls.

Wouldn’t recommend this company. Hired a car from cork airport for a few days over Xmas 2019 and exactly three weeks later they took €326 off my credit card saying I lost the shelf over the boot. Absolutely rediculous claim seen as I didn’t even have any use for the boot as my stay in cork was so short. So frustrating and I will never use them again.

Awful. Your luggage is too much for your booking. Tripled quoted amount. Have sucked $6000 AUD from my credit card for an original $800 AUD booking. Trying to get this company

Thanks for listening to my feedback. Please read and stay clear of this company. I am a retired Marine Corps Officer and I have traveled extensively for more than twenty years. I have rented hundreds of cars in dozens of cities and from several different rental companies around the world. So, I feel quite qualified to make a review of this magnitude. Although, this was my first experience renting from Sixt. This was the single worst rental experience, ever. Anywhere. In fact, I didn’t realize renting a car could be so stressful. I was wrong. The shuttle service was fine. Sixt picked us up, were polite and punctual. We proceeded in an orderly manner to the counter and this is where the problem arose. The Sixt representative was a nice enough young man that seemed to be put into a bad situation by corporate policies. For starters, I didn’t want a large commercial shuttle van, but I got, a large commercial van. That’s fine. No worries. I excepted it. Then I was told my card was declined?! That’s never happened before – why? Because I was told that Sixt would have to put a $2000 hold on my credit card. I have NEVER heard of such an outrageous hold being placed on a card. Even if I could have talked my card company into allowing the hold, I wouldn’t have done it. We began looking for another rental company in Dublin but the representative said he would talk to the manager and see what he could do. Meanwhile, me, my wife and family began panicky international cell phone calls to credit card companies and other car rental companies. Then the rep came back and said they would reduce the rate of the hold to $500. Why the sudden change?! I agreed to this hold on my card and we then found out that the car was a manual transmission, which may have been my fault when I booked the car. So, I will own that one. But to get an automatic would be another very costly upgrade. We then found out that I would be forced to buy Sixt insurance on the car?! Why would I have to do that? I have booked the car on my credit card and the card covers theft, collision etc. But, even still, I had bought additional car insurance via Expedia just to cover all my bases and now I am FORCED to buy another insurance product from Sixt. I believe it was almost 100 Euros. Then the rep asked if I would be driving to Northern Ireland from Dublin; I should have known by now that it was a setup, I said, “yes.” Only to find out that that would be an additional charge to drive the car in a foreign country. I believe that charge was another 50 Euros. We then walked out to my large commercial shuttle van to find a dirty and damaged vehicle. There was still some trash and a coffee mug in the vehicle from a previous passenger. I was told that any additional damage I was going to be held financially responsible for. Are you kidding me? I can’t even see the car’s paint for the dirt. I had my family to canvass the car with their cell phone to record photographic evidence of the damages that were not annotated. Then I had the representative annotate the damage on the Sixt forms and I took photos of the forms, as by now I was very, very leery of the Sixt company. This check-in experience should have taken minutes, it took at least an hour. Once on the road, the oil light kept coming on. I was afraid of checking the oil as the owner’s manual said the vehicle required special commercial oil. Finally, we returned the car and I pray this nightmare is over but I am still not sure what will happen. So, I am not sure what the end result will be and I may need to alert my card of what is going on. Ironically, a friend of ours is in Scotland right now and rented a car from Sixt and she has been stranded in Inverness, because her car from Sixt has broken down… Bottomline: This has caused great stress to what was supposed to be a relaxing vacation. I will never use Sixt again. I will never recommend Sixt to anyone and will seek to keep others from this nightmare. Thank you for listening to a very, very frustrated former customer.

Rented a Sixt car at Shannon airport through AutoEurope. On arrival, called the office and the shuttle was waiting for us as soon as we had collected our luggage. Documents were done promptly by a very friendly member of staff who have us all informations on how use various applications and on the return procedure. Return was fast and easy. A member of staff chauffeured us back to the airport. Excellent service

Hired a car from Sixt recently & had a great experience. There are a couple of unforeseen issues that were down to myself & I found Sean extremely helpful & pragmatic.

We hired a car from Sixt car hire at Dublin airport a couple of weeks ago and the whole experience was very professionally handled . Whoever put this team together has done a fabulous job , I would highly recommend them .....N/A Kavanagh

This is a long review - summery is .... I cannot recommend SIXT IE due to my experience with the Shannon branch and then follow up with customer services. Due to short staff we were delayed 30 minutes with the pick up and then as they don't use the official pick up area when they finally sent a car we were in the wrong place. It took 45 minutes in total for pick up then another 6 minutes to get to their office. It was torrential rain and getting dark when I took the keys of the car. I had requested a ford automatic but was given a VW which turned out to be diesel, something I am not use to. I hope this review allows me to attach photos of the car - it had recently been in an accident and had significant damage to the front passenger side which was not obvious until daylight the next day. On driving out of the airport an alert came up about adblue, oil and the service being due. I carried on as by this time travelling with my parents who both have long term health conditions I just needed to get them to my Aunt's house. This alert continued to show but finally turned into a warning alter during our holiday. When I phoned up I was told to 'just add 15 litres of Adblue' - something that should have been done before I picked up the car and this isn't pump dispensed but in large containers. I had to run around to find someone at Mass on the Sunday to help as we were in a rural area which ruined our morning and delayed our departure to Cork. He couldn't clear the alert so this kept going off while we drove 2 hours on the motorway. On the Monday I continuously had to keep phoning asking for roadside assistance - started calling at 10.00 am and finally ended up in a garage at 3.00 pm. Completely wasted day. On the way to the airport later in the week I then get a red warning NOT TO DRIVE as the coolant was low! (I had to carry on driving as would miss the flight). On arrival to Cork airport to drop off the car the SIXT member of staff immediately blamed me for the damage - I can only imagine what they would have charged me if this had been the case. However when I complained to SIXT I was told that it was considered wear and tear - I doubt that would have been their response if I'd had so much as put a scratch on it. In addition SIXT said I didn't contact them to notify them of the problems - until I showed them my phone records. Offered 10% off next car hire (no amount of money would convince me to book with them again) and 1 day refund for the day wasted waiting for help. No compensation for the cost (paid in cash) of the 15 litres of adblue, mobile phone calls, wasted Sunday or stress of driving a substandard car. This car should not have been hired out.

Sean of Sixt Shannon went out of his way when I hired a car a couple of days ago. From being extremely patient when I had issues with the GPS and he entertained my calls several times, to driving me to a fuel station to top up and even through a McD drive thru at dinner time, just after I had returned the car. He did not have to go out of his way but it just made the experience that much more pleasant. I will definitely use Sixt Shannon services again. Veronica

I am shocked at the reviews,I rent of Sixth a lot,I go home to ireland 4 times a year,not once have I had a bad experience with them,in fact Sean who I dealt with went over & beyond to please,even arriving to his office earlier because my flight arrived an hour early.The other 2 guys in the office were alsoso pleasant.I actually have my rental booked ahead with them for xmas.I was extremely happy with my car & service so I to me itv5☆..keep up the good work lads. Norrie NYC

Helpful people but a company that isn't straight forward when it comes to booking a car online. Asked for a VW, got an Corsa. Paid to have the onboard sat nav activated, got an old broken Garmin. Got ripped off with extras I didn't need but had to have to get the car. An underpowered car on the motorway is an unpleasant and dangerous experience. The first time I booked with Sixt I had a remarkably good staff member who made sure I had the car I needed. As the second booking was less than a month later, wouldn't this be on file and someone notice I had a VW and not a Corsa? When I asked for a VW? Huh? Ridiculous. Ps. Still waiting for an acknowledgement, let alone a reply, of my original email. Do they care?

My experience with Sixt Car Hire was among the worst customer experiences that I have endured to date. The price we eventually paid was more than double the price originally quoted (we paid a total of $3000 AUD for 11 days of car hire). Upon arrival at the Terminal in Dublin airport, we were forced into an upgrade as the company claimed that “it was illegal to travel with luggage on the back seat”. This was particularly farcical as the upgrade was from a hatchback to another hatchback with reclining seats, so the luggage effectively sat on the back seat anyway. As we paid with a debit card, we were forced to take the extortionately expensive zero excess option, despite our request to leave the entire excess amount as a deposit (a solution readily accepted by Enterprise on our previous visit to Dublin). The conversation at the counter had a definite air of the staff following a script. I firmly believe that Sixt’s business model is to entice customers with attractive prices and then extort as much money out of them as possible upon arrival. There was no attempt made by staff to accommodate our reasonable requests. I will not make the mistake of dealing with Sixt again in the future.

Sixt has a serious problem of quality control. I returned the car at drop off and received an invoice without any observations. To my surprise, four days after returning the car they sent a tire damage notification (€200+). The evidence -pictures- were sent 1 month after returning the car. Sixt doesn't has proof of the condition of the tires before the rental, nor can show the car was monitored after the return considering it was in a public space. Moreover, the inspection report estates that the inspection was done on the day of the return, yet it was brought to my attention 4 days after. Needless to say, their only response is "kindly ask you for your understanding that we need to insist on our claim."

SIXT is a dreadful car rental company, the worst we have come across. In particular, SIXT's Personal Travel Assistant (PTA) equipment is a total con. Don't fall for adding it as an extra! We were told we could make an hour a day free phone calls worldwide. The PTA didn't work for days and days ("this number are not available" we were told by the automated voice). When we complained, the "Customer Service" officer Ciaran preferred to believe the company who supplied the faulty equipment than ourselves - even though we had not completed one phone call due to the faults. SIXT refused to refund our money. Free phone calls worldwide - Pah! Our advice: Avoid SIXT at all costs!

Truly dreadful experience from a company that takes the art of sharp practice to a new level The booking stated the car could be picked up on the airport site, it was off site and especially when we were rushing to attend a Funeral in Shannon this delay was not needed. I was told if I paid another €50 for another car on the airport site I could have that. I refused to give in to blackmail. The car itself that was provided was not the one requested. The return of the car to Shannon was a complete nightmare. There is no returns office on the airport site, apparently it is on an industrial estate nearby. The staff at Dublin chose not to inform us of this important point which left us in a complete panic as we thought we would miss our flight. In the end the car was left in a short stay car park and I ran into the terminal building looking for a Sixt desk which did not exist. In the end I was told to leave the keys for the car at lost property, which seemed very apt. The person at lost property said this always happened with Sixt customers and told me to complain to the company. I duly did this only to be met with complete indifference from staff including a customer services manager called Carl who stated he was second in command in Ireland; this person had the vocabulary of a 3 year old only being to say OK!!. I have now turned to the world customer services director in an effort to resolve my situation. To everybody else, please AVOID this company in Ireland