Had a little problem on web site, my fault not the site so had to phone a couple of times. On both occasions the gentlemen I spoke to were extremely kind and helpful.

Easy to deal with on line.

actually covers our medical conditions

Having phoned for a quote the staff took as long as was necessary to ensure all the details including Medical conditions were correctly filled in to give me a competitive price.Very easy to talk to and very efficient.

Can speak to a human makes it a good choice.

Very helpful lady who helped me decide which policy to go gor.

Only a review of the application process which was straightforward.

It all went smoothly and I got the cover I wanted.

Always such helpful and patient customer support staff

Fast efficient service

Easy to follow the instructions. Filling in the information was easy and straight forward. We have every thing covered we need. But no extras to pay for which we don’t need.

The call handler was very helpful and did everything that I expected

Third time that we have used this company. They make things so easy.

It was clearly explained to me and a pleasant experience. Well done.

The lady we spoke to was extremely helpful and went through the policy with a fine toothcomb, as we oldies found it difficult filling in details on line

It was very easy to obtain a quotation on line. There was an immediate response. I had a query and this was resolved immediately by the Customer Service team. Documentation was provided immediately the policy commenced. Best of all - the premium showed a reduction on my previous insurer whose level of service I found unsatisfactory.

Good and quick service

Easy to use despite complicated medical diagnosis Reasonably priced Does take a little while to go through but not unreasonable considering the medical conditions that has to be input and screened

I was able to arrange my travel insurance on line without hanging on the phone but it needed a lot of detail and some concentration. The cost seems high but was competitive with others available. I hope I won't have any claims experience!

you were really helpful