Very knowledgeable person I spoke with, asked all the correct questions, made me confident I had contacted the proper company to provide my holiday insurance cover. Totally comfortable in rating of 5 stars.

Helpful friendly staff member who answered all my questions and provided me with competitive quotes.

The lady I spoke to was very knowledgable. Gave me time to talk and think about what I needed. My husband has Alzheimers and our previous insures would no longer provide cover despite previously doing so. I felt valued and my husbands needs were catered for.

Good value and clear helpful information.

Brilliant call handling - friendly patient and professional. Travel insurance selling calls must be quite tedious but you'd never know it.

Excellent professional service.

I was able to obtain insurance for a short holiday in Majorca with a cancer diagnosis. Speaking to someone ensured that the information was communicated correctly. The young lady I spoke to was helpful and understanding.

Helpful and knowledgeable staff. understood my questions

This is an easy online questionnaire to complete to obtain a quotation for travel insurance. Before you would have had to phone and answer detailed questions about your medical history and in my experience most insurance companies take a painful 30/40 minutes or in some cases a lot longer to give you an answer. I was impressed at the end of the process I got an instant approval they would insure me and a quotation giving me easy to understand options. I will definitely use this company again.

The advisor was very good and gave me comprehensive information and provided me with exactly what I wanted

Just renewed for another year. It was straightforward to do on-line, it has gone up a fair bit on last year, but so has everything else and we are another year older.... so was happy to renew.

Friendly, understanding and informative staff

Excellent service

Easy to use website, very affordable prices

Simple and quick very pleased.

They were very helpful to me and my wife in understanding pre-existing medical issues. And was very competitive on price

Friendly and efficient person who handled my application.

The process for screening my and my wife's medical conditions was thorough but straightforward, and the price inflation since last year was low. The only reason for giving 4* (rather than 5*) is that there was no way to refer back to last-year's policy and medical declaration and start from there. But fortunately I had kept a spreadsheet of the information I gave a year ago, and worked through it, both to make sure I left nothing out, and to check for what might have changed.

thank you, saved me £100

I made a mistake in filling in the form and had to ring up about it. The lady I spoke to was very helpful.