Great to receive a written policy and a balance between a tangible document but also a straightforward phone communication to arrange for all that was needed. Top marks to Free Spirit! Thank you.

Easy to use.

Always works for me with my health condition. Recommend 👊

Very clear explanation and also the options open to my needs.

Easy to navigate through

screening fair and uncomplicated, I rang the company and spoke to a very helpful lady, who sent my policy in the post as I was unsure of having it only on line. This is the best company I have ever used and at a very good price and I shall definitely use you again.

Polite and clear , with patience And understanding

Very good company to deal with. Friendly staff who are very helpful and the prices for insurance are very very good.

Lovely Conversation with representative when arranging the cover ,so responsive, friendly and patient

It was easy to get my insurance just by talking to one of your colleagues

Everything was explained in full very helpful

Clear spoken, explained well and gave alternatives. Met my needs

It's the first time I've ever had any dealings with Free spirit travel insurance and it was very informative, professional and really helpful nothing was too much trouble. I have already recommended Free Spirit to my friends.

Answering quite a lengthy list of questions about health conditions is quite stressful, but the Free Spirit agent was reassuring and patient.

I have been using Free-spirited for years and this was my annual renewal. They are one of the few policies offering 45 day duration.

Excellent service reasonably priced would definitely recommend for people with medical conditions head abroad

Tricia the lady that dealt with my policy, was extremely kind, patient, understanding, helpful, and very tolerate.

Thanks for renewing our travel insurance. The lady that I spoke to was very nice and helpful. Took her time going through everything which was very helpful due to me having hearing aids it’s always a bonus. Due to the increased amount. Especially this year. This is going to be our last holiday abroad due to the exorbitant prices being charged.

The website changes the dates of birth and dates of travel every time you move onto the next screen on a quote. By trial and error I started with these dates 5 days ahead of the true dates so that by the time I reached the final screen of the quote, the dates were correct. I called multiple times and no one answered; all I could do was leave a message

Ease of obtaining insurance via website. The premium for my age and medical conditions excellent value. Have used this company in previous years and when making a claim during this time found the procedure and outcome satisfactory.