Really helpful pleasant assistant. Good helpful and great price fir our many ailments

Rep James was very helpful in arranging my policy with Free Spirit.

I have used Free Spirit before as they were recommended for someone with ongoing health conditions (mine is atrial fibrillation). Getting a quote was straightforward and the questions asked about my health condition were clear and easy to answer, and I was happy with the final price.

Very easy to understand and fair pricing

Having used Free Spirit on several occasions I’m really confident that I will be dealt with efficiently. I was not disappointed on this occasion. As well as sorting out my insurance for my forthcoming holiday the operative also helped my understanding of annual insurance which was very helpful as I’m at present considering a long haul trip but haven’t yet booked. When I have booked I will certainly use Free Spirit again.

Good telephone experience, clear and helpful

Adviser answered all queries

Easy to access and complex medical issues dealt with quickly.

I was very pleased with the attentive service i recieved

Courteous and patient help

Quick understanding my request

I was pleased with the service given and as before they gave me a great deal despite my illnesses. I would recommend free spirit to everyone thank you very much.

Very helpful lady on phone, I didn’t want to go online. Price more than expected but still cheaper than competitors.

I have been a customer of Free Spirit for many years, this time was time consuming and a bit frustrating because I am waiting for an appointment with a clinic regarding a condition I have had for many years.

An easy to use site. Very straightforward to input health issues. I also got good advice from the person on the phone. A reasonable price for cover.

First time and done fine

Excellent value for money and highly efficient, quick service given I needed cover for travel within 48 hours. My agent, Rosalind, deserves to be singled out as one of the most professional and efficient customer services agents I have ever dealt with. She promptly ran through the screening questions, urgently referred my case to the underwriters, diligently followed up at every stage and dealt with amends highly efficiently. Would definitely recommend Free Spirit Travel Insurance and they will be my go to for all future trips

The help I had from the insurance agent was top notch They managed to answer all my questions and provided me with an excellent product for my travels.

Having used this company before I found them most helpful when experiencing illness while on holiday. The staff were pleasant and reliable so I would recommend Free Spirit Insurance without hesitation. Ella Taggart

The agent was very direct and courteous