Easy to follow questions not rushed , lady had nice easy manner, explained everything In detail will come back again , followed this Holiday Many thanks Brian

Easy to complete forms with fullest information required Giving confidence that the quote is accurate and comprehensive as well as competitive.

Very helpful lady who kindly explained many different policies to us until we eventually decided on a suitable one for our needs

Previous customer. Easy to use on line application.

Have bought Travel Insurance from you several times. No problems booking over the phone. Receive my paper policy promptly.

Very good communication skills.Everything was explained very clearly.

I have purchased Free Spirit travel insurance twice previously and they continue to be a company that is easy and straight-forward to deal with. The agents are helpful and the information offered or sought is clear and unambiguous. The product coverage is comprehensive and well explained whilst the pricing is competitive. It is good value for money, particularly the Super-Duper one-trip policy.

Excellent staff very knowledgable

The experience was good as usual. A very competitive price, and quick to deliver. Everyone happy

A very helpful Rae, who helped us complete a complicated form

Your advisor was most helpful and efficient, especially in discussing my medical issues. She quickly gave me a quote for European travel and the business was concluded in a few minutes. Your rates are very competitive, that’s why I’m a regular customer.

I have used Free Spirit since 2019 and have had excellent service. Fortunately I have not had to claim but the medical screening and buying has been easy to do.

Quick reply.

A very user friendly website for an old dinosaur like me. Straightforward with no unwanted frills.

Excellent service, experienced staff Used time and time again and will do in the future Thank you

Set up my insurance quickly and my questions were answered very quickly

Very helpful to conduct business over the telephone. Generally easy to complete with essential background information to hand.

The staff were professional and friendly and they did a great price for pre-existing medical conditions.

Helpful but rather wordy

Helpful agent