very professional and fast transaction, good service and installation. One problem: the hot air duct was not connected properly and we would need your guys to come back and complete the installation. Please let us know a number we can contact you at as the listed one does not seem to be in service. Thank you Paolo Cassina

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The best company To install a refrigerator

I was originally told delivery would be on the Wednesday and they would phone me on the Tuesday night re timings . So I took Wednesday off work .No phone call Tuesday night and following myself phoning them told to wait - they would phone later.No phone all . Finally they contacted me on the Thursday to say delivery would be Friday ! But I was working ! More realistic advice in the phone would be helpful

Really bad customer service. Rude and now they won't give me a refund. I bought a washer through PayPal, Appliance Centre was not arranging a delivery. I cancelled the order, but still have not received the refund over 2 weeks later.

They delievered my washing machine and installed it perfectly, they were polite, tidy and helpful, they even removed the old one and took it!

I ordered a washing machine online.I got no confirmation of my order, so I rang 3 days later to try to find out when my delivery would be, i was told on Friday which was In 2 days. I again got no written confirmation, so I rang back the next day, and was told, the delivery would now be on the following Tuesday between 9 and noon. At 1pm on Tuesday I rang again, only to be told the delivery was again put back. I took a morning off work, an no communication at all from them. Needless to say I cancelled immediately. Good luck to anybody who orders from appliance tree.

It took 8 days to deliver when you said it would be 2-3 days.

Booked these as they appeared reputable to fix a washing machine. I had to pay in advance. They gave me the date and time of the appt. They didn’t turn up and did not have the decency to contact me. When I contacted them, I was told the engineer didn’t come to work and they will send another engineer. I was given another date and time. Once again the engineer did not arrive and I received no call. When I called to chase the engineer, they said they would call me back in 5mins…. I’m still waiting. I called again and asked for a refund…. The gentleman who I think was the manager Sam, said he would do it and put the phone down rudely on me. Definitely would not recommend. Poor service.

Machine delivery delayed by supply issues however not the fault of Appliancentre.com - When became available was delivered as expected and the old machine removed without charge. New Siemens washing machine is so far excellent!

Appliance Direct promised delivery 2 days earlier than was in fact possible and were not good at keeping me informed. It turned out they were waiting for delivery from Miele of the washing machine. When it was delivered I was impressed by the friendly, considerate and efficient delivery men. They took good care carrying my heavy new Miele appliance down the tight spiral stone stairs to my basement, not to damage it at all. They removed my old machine as requested and waited while I cleaned the inaccessible part of the floor underneath. They made sure the machine was working fully before they left. The whole thing took 20 minutes. Although sorry it was not worth replacing the motor of my 12 year old Miele, I am v pleased with the additional functions. Appliance Centre matched Curry’s price, which was the lowest available, a saving of £150

Absolutely disgraceful. They changed our washing machine but didn’t bother to take out the stuff in the basin. There is water from sewage everywhere. We have had to throw out the rice that was in the cupboard along with some light bulbs that don’t work anymore. Amateur work,I really don’t understand how you can be this unprofessional and disgusting.

Very bad as now three weeks my appliance has not delivered We we’re promised to get in one week but still waiting No information when can get it We are very disappointed with your service

Efficient installation, very pleasant guys. View pleased with the job.

We paid for our clients appliance to be fixed. We paid for the repair and the parts. The problem was unresolved. It took 5 months to get the refund for the parts, which we only got after making several calls per week, suffering their rude and aggressive manner on the phone, and after finally having to get a solicitor to send a letter. Wont ever use again.

Easy ordering service, efficient delivering and fitting and competitive prices.

Good service from the supplier, but the machine was damaged. The company has refunded £50 which meant I didn’t have to wait for another machine and delivery date so I was happy. But the delivery man cracked the glass of a painting as he transported the new machine through my flat and didn’t tell me. I would have been fine if he had.

Avoid, appalling experience, rude and unhelpful, Dan got angry over 3 phone calls asking to send the invoice after we had paid, he had no time or patience so he put the phone down and cancelled the order, to even just spell out the email address which has a unique spelling. So he cancelled the order and we eventually got money back 10 days later after a few calls again. The website also isn’t easy and he s the only one there so needed to update it first before we could pay online.

I have no criticism of any of the workers at Appliancentre, they are no doubt overworked and underpaid like the rest of us. I recently bough a washing machine online and chose a Saturday delivery between 12 & 3. I heard nothing from this company so I phoned on Saturday morning, I was told the delivery wouldn't take place until Monday. Another delay occurred and another delivery date. I finally got the machine installed a week after ordering. The staff in general are hard working but communications with the customers is abysmal. I can understand that all businesses are going through hard times at the moment but communication is of paramount importance. I've had 2 and a half completely wasted days waiting for delivery because I've not been told what's happening. You have to work harder Apliancentre!!

Washing machine repair. Polite, turned up on time, tidied up after himself. Unfortunately couldn't fix the machine.