
customer mrs
United Kingdom | 05 December 2024Very good service

Henry
United Kingdom | 04 December 2024Very good, would recommend. Friendly and professional

Ervin Mészáros
United Kingdom | 04 December 2024Great Service. Great price. Free delivery with a stunning helpful crew. Just recommending all their services. 5☆.

Amir K
United Kingdom | 04 December 2024Fantastic as always. Great price. Quick delivery

AM
United Kingdom | 03 December 2024I had an issue with the dishwasher (tap kept flashing red). The so-called engineer turned up, did not perform any checks and simply concluded that the heat pump was broken. He eventually returned (two weeks or so later) with a new heat pump - and charged me £165 for it. He also took away the old heat pump without permission. The change in the heat pump did not fix the issue (the tap was still flashing red as before) so we asked him to come back. When he returned he now claimed that there was also a leak with the dishwasher. This leak is supposed to have magically appeared in the period when we were not using the dishwasher. He had obviously not done his job properly. I called customer service to complain and for a refund. The guy on the phone refused to let me speak, was rude and aggressive and swore at me. I would give zero stars if that were possible.

CDB Bernard
United Kingdom | 30 November 2024He was quite ok with job ensuring the appliance was working

Alice
United Kingdom | 29 November 2024Installed quickly and efficiently!

radvin izd
United Kingdom | 28 November 2024Super fast delivery and best price I found Appliance Centre to be very helpful and friendly, they answered all my questions regarding the product and the process of ordering the oven online was easy and straight forward. They delivered and installed the oven on time and cleaned and removed the packing after installation. Everyone I dealt with at Appliance Centre was helpful and friendly. Great service all round, Thank you!

Liam
United Kingdom | 28 November 2024Excellent service, arrived promptly, answered questions and provided reliable information and product.

Tracey Pottle
United Kingdom | 23 November 2024Good job done

Rosie Mackenzie
United Kingdom | 20 November 2024Sent an engineer for a completely unnecessary consultation, he stayed 5 minutes, didn't look at the dishwasher, told me a needed a need one, charged me £102 and left. I would have given 0 stars if I could

Deborah Joseph
Cyprus | 19 November 2024Mike the technician was great. Quick and explained everything clearly

Courtney
United Kingdom | 18 November 2024Deeply disappointed with Appliancentre Ltd's service. Their technician came to diagnose our dishwasher's drainage issue in July 2024. Instead of checking the basic drainage connection under the sink, they diagnosed a faulty pump and recommended replacing the entire dishwasher. Following their advice, we spent £500 on a new dishwasher, only to find it had the exact same problem when installed. The real issue? A simple grease blockage in the drain hose that should have been spotted during the initial inspection. When challenged about this, they refused to refund either the £90 call-out fee or help with the cost of the unnecessary new dishwasher. Their response was dismissive, claiming external blockages were "beyond the scope" of their service - despite the drain connection being easily accessible under the sink. Save your money and find a more thorough and honest appliance repair service. A competent technician should check both internal and external drainage components before recommending such expensive solutions. Booking Ref 14116 Update: they have said that they checked the drain under the sink they did not. Had they checked the dishwasher drain pipe under the sink they would have found the grease blockage. A simple part of the service they failed to carry out.

Lindsey
United Kingdom | 17 November 2024Avoid! Do not use, it’s a scam. They come out to repair your appliance, then say it would it’s not worth repairing but luckily they can replace and install. I fell for it as I didn’t properly read the reviews. Take a look and you will see a pattern. Customer service is woeful. One rude man who puts the phone down the moment you try to ask a question. After they said my fridge wasn’t repairable I foolishly ordered a replacement from them. I then had the wrong item delivered and have yet to receive a replacement. I’ve asked for a refund but no luck yet. Just a series of rude replies from the man in customer service, he actually swore at me last time I asked when I could expect my refund.

Pallvee
United Kingdom | 16 November 2024Bought a Miele tumble dryer. Very efficient delivery and installation. Still need to use the machine.

Victoria Howard-Smith
United Kingdom | 15 November 2024Mahmoud was excellent. Polite and cleaned up the mess caused by removal of the old dishwasher.

Billt
United Kingdom | 13 November 2024Excellent and prompt delivery of new washer/dryer and no complaints about the six flights of stairs to the fourth floor (though I did have to pay a little extra). Installed and all working satisfactorily. I would definitely use them again.

Caroline Field
United Kingdom | 07 November 2024Very efficient . Oven installed very quickly and easily Very polite guys

Martyn Gilbert
United Kingdom | 04 November 2024Excellent customer service throughout process alongside a great delivery team (Brendon and Chris from CDS Group) who went the extra mile to get the large Fridge / freezer into the house.

Robin Nandy
United Kingdom | 02 November 2024Delivered fridge quickly after purchase. Delivery men were very polite