Love this bed for the price and delivery man went out of his way to be helpful.

Easy ordering delivered when promised would definitely use this company again

I ordered a HF4you sterling white faux leather 4ft 6 bed stead before 09:00 am on the Thursday and it arrived just before 18:00 on the Friday. The delivery driver was polite and helpful. My frame was packed well, so no damage and was easy to put together. The bed head and foot rest are beautiful, looking better in reality than on line. I would definitely recommend this company and would use them again. One small issue (this was stated before I ordered the bed and again with a confirmation call) there is no time slot for the delivery and I didn't receive a call from the driver to say he would be with me within the hour, however this was a small price to pay for my gorgeous bed and not worth taking a star off for. Very happy customer.

I called hf4u to ask double check that I would receive my order the next day because I was arranging with the council to have my old bed collected that day and didn't want to be caught out. They replied with a "yes" and told me to just place my order and someone will be in contact to arrange delivery. So I placed my order a white bed frame, high footend (extra money) with distressed antique pine accent colours (£35 extra). I then waited for their call which never came. As I needed the bed the next day I called the customer help line myself to arrange delivery. And was finally confirmed that it would arrive by courier the next day. When the courier arrived he gave me 3 boxes, one soaking wet and asked me to sign. Knowing I needed the bed that day I signed and took the parcels in. I immediately unpacked the boxes, the wet one ripped right open because the cardboard was soggy. To my dismay there were no instructions and I realised on the boxes it said 1 out of 4, to 3 out of 4... But no 4 out of 4?! I then immediately called Hf4u and asked why I had only been given half of my bed! To which they replied "oh it must have been split at the depo, that's nothing to do with us". I told them with wasn't good enough, she in told next day delivery I expect the whole order! They were rude and unhelpful from this point on, apart from one female colleague to attempted to help me, saying she would try and get in contact with the courier, and call me back. I kept calling back myself but nothing happened. So i slept in the floor The next day the remaining part of my bed came and low and behold it was the wrong colour!!!! It was Friday. I couldn't be bothered to return the whole lot, which is what i was told to do by customer services and get a replacement, but I just couldn't wait another week for a series of wrong deliveries. So I have a bad quality, wrong coloured bed now which cost me £155. I will not be using this company again nor recommending it to anyone.

Item delivered as expected and on time. Delivery matched the final product and i'm happy with all aspects of the dealing with Home Furnishings.

Excellent service

I have used this company a few times as their prices are very reasonable and they phone you to let u know when & time of ur delivery what day and on the day the driver will call you to tell u he is on his way to deliver ur item about 30 mins for ur conveinance Jo

Bought a bed back in June, lifted the gas lift storage bed after just over 6 months of use and the whole side of the bed has broken along with the metal base making the bed completely unuseable! I am 8 1/2 months pregnant and have nowhere to sleep, have been promised new parts for over 2 weeks and still not arrived!!! First they were apparently sent to the wrong postcode then re-routed to be delivered by Monday, then Wednesday then Friday! Still nothing!!! Funny how they can't provide a tracking number either!!! Appalling service!!! Will be contacting trading standards and hopefully get this joke of a place shut down!!! UPDATE: After contacting the manufacturer myself, 3 weeks later I now have replacement bed parts, except one part is missing and the other parts have been sent in a double size instead of king size!!!! Have emailed homefurnishingsuk again and they replied (eventually) with a tracking link to the parcel already delivered, they clearly didn't read my previous email!! I have now had my baby by emergency Caesarian section and still have nowhere to sleep so have had to purchase a new one on my credit card as I have no money to buy one!! Have asked for a partial refund to help put towards this but still no response - surprise surprise! Really really disappointed in your lack of help & support!!!

I contacted homefurnishingsuk recently with concern about a bed base I had purchased from them last year.My e-mail was answered within miniutes asking me to provide pictures of the fault which I duly did. once again I was e-mailed back promptly with just a question to answer.They have now agreed to replace the bed base and have even sent me packaging to apply.This company have been excellent to deal with especially Collette. I would have no reservations buying from them again.

This is without doubt the most incompetent, lying, rude and unprofessional company I have had the misfortune to deal with. I have a mail chain of over 70 mails, maybe 20 calls and it took me going direct to the manufacturer to get the problem resolved after 8 weeks. Just DONT use them. I have had to involve trading standards and looking at the other reviews I am not the only one. I can't believe they get away with it. I would name the people directly but they will only remove the names. They should all be fired and the company closed down.

Avoid this company at all costs!!! Bought double divan bed and headboard - shocking delivery service and both items damaged. Nightmare Customer Service, very bad attitude, eventually got refund after 4 weeks of emails and telephone calls.

Ordered over the phone and they were nice and helpful and agreed to a delivery which was met. The bed itself is fine but as they only have a stock photo (same as every site selling the bed) there are gaps down the side which will get dirt and dust in the storage under the bed. I have taken off 1 star because I was told I would have a confirmation email that never arrived. The second star off was because i never had a reply to my email asking for the confirmation email again! It was delivered on time and good condition etc so no problem there hence the title...!

Excellent prices and service

Great service from start to finish have no problems at all recommending this company

I have no problems with Home Furnishings UK as a company. I had made the mistake of leaving out a digit on my contact information. I had missed the delivery but they were still able to deliver my bed the same day. Delivery man was very helpful and person over the phone was very accommodating The Harmony Bed Kensington Wooden Ottoman bed frame is made in Malaysia and the Instructions were terrible. The picture(s) didnt make sense and it became trial and error, screws didnt match up to screw holes and the instructions were less than basic. Paying £320 I expect a product to be made correctly. I am hesitant to buy any more products from home furnishings based on this bed frame I have purchased. From a customer service stand point I would give them 5 stars, for the product I would give them 1/2 stars.

Bought a mattress, very good quality, good value and turned up early in the morning. Very happy and well rested!

The bed was delivered and was fantastic however the delivery driver was very unhelpful leaving the bed in the rain for me to bring in by myself. Also the driver was rather rude to my 15 year old daughter who opened the door to him, by looking her up and down in a way that made her feel most uncomfortable.

Next day delivery and item exactly as described. I will certainly use the company again.

Ordered a superking divan on the 28th april 2015. Specified delivery to be on the 1st of may 2015 and thats when it was delivered. Driver called to give me a 1hour delivery slot which he arrived in. Can't fault the purchase. Good bed and good service

Totally positive experience in all ways. From telephone order to delivery on day. Perfect transaction. Very thankful to all involved. In particular the delivery driver who was helpful, courteous, delivered on day requested. HF4U & the delivery company they used for me are HIGHLY RECOMMENDED. Beautiful mattress. Unbelievable price for the quality - £125 for 1000 pocket sprung double incl delivery. Really chuffed. Thanks! X