Printerpix

107 Commerce Street, Lake Mary, 32746-6206, Orlando, US
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2.00
Based on 861 Reviews

5

14.29%

4

2.79%

3

3.37%

2

4.99%

1

74.56%
About Printerpix

Welcome to PrinterPix Capture, create and print your most treasured memories with Printerpix. There is nothing comparable to holding a photograph, flipping through a photo book or displaying a beautiful canvas featuring a loved one. Our team of highly qualified printing experts use only the latest and greatest equipment, so that your photographs look their best in the photo books, calendars and canvases you design. Printerpix makes your memories last a lifetime.

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Irma Lauw
United States | 03 January 2025

I received my order on time as expected and I love it , the calender is up on the wall where it can be seen in different directions and the pictures are clear, definitely will order yearly thank you

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Lacey Gillen
United Kingdom | 03 January 2025

Ordered for a Christmas present. Website read as if it would arrive in time so upgraded delivery for the working days. Haven’t received any emails since to say it’s been shipped yet. I emailed and got a standard response with a tracking link and my order number. Order number doesn’t work in the tracking link and says it’s invalid. 12 days after ordering and appreciate Christmas and new year are not working days but to not even have confirmation of the shipping is a joke. Will not use again. AVOID AVOID AVOID!!

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customer
United States | 03 January 2025

Received package weeks late, all information I received about delivery date was incorrect. Package was to arrive five days before Christmas and arrived days after.

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customer
United States | 03 January 2025

Ordered a month ago and still have not received prints. Given INVALID tracking number and have emailed Hannah Mae multiple times regarding this order/Order Number: 64518353. Worst customer service of ay photo print company used.

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Natalie Betts
United Kingdom | 03 January 2025

Having ordered a photo Calendar during the 3rd week of November, initially I was pleased with their service when it appeared my auto-filled address hadn't worked so Royal Mail were unable to deliver it and returned it to Printerpix. I contacted the company immediately after finding this out and they eventually responded, telling me how much they valued my custom and they were commited to customer service, promising to send a replacement. On 11th December they emailed to tell me the replacement had been sent. Here we are on 2nd January with still no calendar. I have contacted them numerous times hand have finally requested a refund. Again, this has been ignored. I have now put the matter in the hands of my bank who have kindly agreed to investigate and have refunded my payment.

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Priscilla
United States | 03 January 2025

I absolutely love my calendar! It was my first time using this website. I make calendar every year with Walgreens. But I am for now on getting calendars from Printerpix. I crated the big calendar for my family and we love it.

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Maria
Germany | 03 January 2025

Reinste abzocke,man kauft Bilder und die kommen nicht.Hab 3 bestellt Anfang Oktober 2024 und hab nur 1 bekommen.Und bekomme nicht mal mein Geld zurück.Also Leute kauft da bitte nicht ein

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Roya Oshrieh
United States | 03 January 2025

While I was thrilled with my first order, this second order is not satisfactory. I ordered 10 calendars and they printed too dark, especially the May image of the Northern Lights. Considering the fact that this was only my second order and there is already inconsistency, I doubt that I will place any future orders. Now I'm out $200+, which makes me quite upset.

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Mike B
United States | 03 January 2025

The blanket was beautiful. Received it quickly and in great condition.

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Chloe
United Kingdom | 03 January 2025

I paid extra for guaranteed Christmas evening day delivery. It didn't arrive, the order status still hasn't updated and no one is responding to my emails. I paid extra for the guaranteed delivery. It's now 2.1.25.

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JB
United Kingdom | 03 January 2025

Avoid. Scam website. Completely missed delivery deadline. Asked to cancel my order and they sent it anyway. Print quality is like a dot matrix printer from the 90’s.

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JenniAnne
United States | 03 January 2025

It was easy to create ... purchased during the holiday season so it didn't arrive on time - had a few issues where it said it was shipped, but UPS said they didn't pick up yet - couldn't get a yes or no it was picked up from Printerpix, but assuming they were overwhelmed with Christmas Gifts getting out the door ... otherwise it was a great transaction ... would definitely purchase from again - the end product was perfect!

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Anna
United States | 03 January 2025

My order has not been delivered. I received an apology not dec 23. I sent and email to the address provided and have put in two tickets looking to see when it will be delivered. I have not heard anything. There is no way to contact a representative on your website even though it states that you have live customer support. I just want an answer as to when my order will be fulfilled and shipped. It’s it can’t be than please refund

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Sarah Beaumont
United Kingdom | 03 January 2025

I placed an order in plenty of time for Christmas. When I recieved no confirmation of shipping in the timescale specified I chased. Just got a generic reposnse and then my order was sent, the order was wrong. I recieved 3 picture but I had ordered 135 pictures. This is even clear from the email re shipment compared with order confirmation. Obviously no quality check. I have tried emailing about this and created a chat/support request on numerous occasions and just getting no further forward. Cost me in effect about £22 a print at this stage!! AVOID!!!!!

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Rosie Lalbachan-Dow
United Kingdom | 02 January 2025

The print quality was good but received no response about cancellation. There is no customer service phone number so when I realised I wanted to cancel my order 10 minutes after placing it (I realised the edges were going to be cut off), I filled in a ticket but I have still received no reply. Since then I have sent two emails but instead my order was just sent to me so don't have high hopes regarding getting the refund.

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Olaf
Germany | 02 January 2025

Trotz mehracher Mails an das Unternehmen habe ich keinerlei Reaktionen erhalten. Die Ware wurde mittels Express-Lieferung bestellt und kam bis heute nicht an. Die leeren Versprechungen der ersten Bewertungen wurden nicht eingehalten. Auf der Website des Anbieters gibt es keinerlei Kontaktdaten. Die einzige Mailadresse wird offensichtlich nicht bearbeitet. Ich kann hier nur dringend vor jeglicher Bestellung warnen. [UPDATE] Die Antwortmail von "Joey" ist eine Standardnachricht. Es kam nie zu einer Kontaktaufnahme, auch reagiert weiterhin niemand auf meine Mails.

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Fred
France | 02 January 2025

Délai de fabrication et d'expédition scandaleusement trop long. Ne commandez pas sur ce site. Le service client est inexistant, juste bon à adresser une lettre bateau qui dit que la commande est en cours voire même expédiée alors que ce n'est pas le cas. 13 jours après la commande n'est toujours pas arrivée..... La commande est finalement arrivée le 16 janvier soit 1 mois après l'avoir validée. Et je reçois encore de leur part une réponse type sur trustpilot certainement rédigée par Chatgpt. Dans leur réponse il n'ont même pas remarqué que la commande était finalement arrivée, ils proposent de revenir vers moi pour trouver une solution, ahurissant...Je confirme donc que Printerpix est à fuire, sans compter la mauvaise qualité d'impression... Si j'avais eu un aperçu du calendrier, je ne l'aurais certainement pas commandé, à l'écran tout était parfait... À bon entendeur

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Alem Guard
Kazakhstan | 02 January 2025

Still havent received anything. Ordered products for almost 200 euros and we are getting automated emails and no response...

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Mushky Segal
United States | 02 January 2025

Terrible Experience – Avoid at All Costs I ordered a photo book from Printerpix on 12/18/24 with the shipping option that promised delivery by 12/24/24. Today is 1/02/25, and I still haven’t received my order. I tried contacting them multiple times via phone, but all I got was a recording with no way to speak to a real person. Finally, I managed to chat with an agent on WhatsApp, but they just told me it had shipped and that there was nothing they could do. When I asked for tracking info, they gave me a FedEx tracking number that still shows only a label was created—FedEx never even received the package! This company is completely unreliable, and it feels like a scam. Save yourself the stress and avoid Printerpix at all costs!

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Marion Guyot
France | 02 January 2025

Commande passé en express le 17 décembre pour une couverture personnalisée ! Le 21 ma commande est en préparation ! Depuis plus rien !!!! Commande toujours pas reçu, même pas un message qui indique qu’elle est était envoyé ! Grosse arnaque !

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