Healthy Pets Insurance

No.6 Ridgeway Office Park, Bedford Road, GU32 3QF, Petersfield, GB
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4.00
Based on 839 Reviews

5

71.87%

4

9.06%

3

2.50%

2

2.74%

1

13.83%
About Healthy Pets Insurance

Healthy Pets Insurance was founded in 1996 by Mark Effenberg, as Chief Executive of a pet-loving business insuring the UK's cats and dogs. Today, Healthy Pets, which was founded before Google, is an established participant in the £1 billion-plus UK pet insurance market. Based in Petersfield, Hampshire Decades on, the fact that we are a leader in online insurance and know how pet owners think gives Healthy Pets Insurance, as of 2017 part of The Ardonagh Group of companies, a distinct advantage. We talk cats and dogs, and we truly understand that pets really are members of the family. Being internet-based with a team of understanding pet specialists available over the phone, means we can offer high-quality cover at more than competitive prices. Because we are efficient, agile and specialist, and we know pets and their needs from our own experience, Healthy Pets has one of the highest renewal rates in the pet insurance industry because, in our view, whether it's the opening contact or dealing with a complex claim, we know how important it is not just to hear our customers, but to listen to every woof and meow. Mark has always been a dog owner, and it was his experiences as a "pet parent" back in the mid-1990s that caused him to establish Healthy Pets Insurance - for the simple reason that he could not find an insurer at the time who truly understood the bond between a dog and its owner, and, speaking to friends, he found it was much the case with cats too.

Contact Info

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sharon McD
United Kingdom | 22 July 2024

Quick and easy to apply. Good value.

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Andrea Tait
United Kingdom | 22 July 2024

Simple and so cost effective. Super service.

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Chris
United Kingdom | 18 July 2024

Quick and easy

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customer
United Kingdom | 17 July 2024

Very good service but can’t get away from the fact that a new policy almost halved the costs. No loyalty to existing customers who haven’t claimed and whose pets have no existing health conditions

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Mr Kevin
United Kingdom | 17 July 2024

Was concerned by the 38% renewal increase but spoke with Caroline and we got it all sorted. Many thanks!

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Mrs Diane
United Kingdom | 17 July 2024

This was very easy to fill out and complete.

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customer
United Kingdom | 16 July 2024

Easy and brilliant

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Bex Hallifax
United Kingdom | 15 July 2024

Easy process in insuring our two new kittens at a competitive price. Responsive and welcoming emails.

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R Pitt
United Kingdom | 15 July 2024

Fantastic service. Easy to deal with

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Gail
United Kingdom | 14 July 2024

Reasonably priced and easy to arrange. Friendly UK helpdesk too which is really important.

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Levinie
United Kingdom | 14 July 2024

Online portal was really easy to use with alot of detail of what was included and excluded for the policy. Also the pricing is very competitive to other insurance policies.

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customer
United Kingdom | 12 July 2024

Brilliant customer service, really helpful and friendly and great policy. Long standing customer.

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CHRISTINA
United Kingdom | 12 July 2024

Competitive price. Easy to access.

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Linda
United Kingdom | 11 July 2024

Just to say please take the time to look for another insurance company.Long story short we were advised by vet to have tests for cat with uranary problems.No way of knowing what problem was without tests. Rang to see if we were covered and were told yes if vet advised. No problem found but told probably emotional.Claim refused as they are saying that emotional and behavioural are the same.Who knew.This is where we are after spending nearly £2000 we might have thought twice about if not given wrong information.Please do yourself a favour think about it.Thank you Michelle. I appreciate it.Quick update.Claim being investigated but I am sure that we will end taking it further.If getting a cat please take on board that it is very likely that you will not be covered for some uranary problems even if no behavioural issues. Having looked on line there are companies that will cover it.Worth a thought.

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Vincent
United Kingdom | 11 July 2024

Very simple process and good cover 👌

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LK
United Kingdom | 09 July 2024

Easy to navigate with clear policy information

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Debbie Ashworth
United Kingdom | 08 July 2024

I tried to pay for this policy annually but their system didn't accept it. Unfortunately I had to opt for monthly payments by direct debit in the end.

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Paula Pearce
United Kingdom | 08 July 2024

Easy to use site - realisitic pricing

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Joanne Moore
United Kingdom | 06 July 2024

Clear and easy to understand also a good value.

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Peggy Dixon
United Kingdom | 06 July 2024

Easy to get a quote, and to set up insurance,good price.

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