I needed insurance and so many people have said so many positive and assurances to go with petplan And the monthly price is very reasonable.

Good prices in comparison with other big names. Friendly customer service can’t complain!

Very good service on the phone

Thank you very happy. Efficient service - speedy responses - brilliant cover.

Found it very easy to get the best deal for my needs

friendly person on the phone, clearly an animal person. very clear and easy to talk too.

Renewing our policy for our beloved cat, many thanks.

It was very easy to set up direct debit and very good price for my 3 dogs. I’m actually having second thoughts now as I’m reading a lot of negative comments when it comes to claiming? EDIT Called customer service and the girl answering had no interest in keeping me as customer or assisting me and clearly could not wait to get me off the phone so I’ve cancelled my policy and can only give one star as not possible to give zero stars.

Spoke to Elisha who was friendly polite and made the whole Experience of insuring my dog fuss free. Well done Al at Healthy pets.

This is my first time with you. Completing the form was easy

Absolutely useless. Renewal of insurance. I emailed twice to ask why it’s gone up and if there is anything they can do and no response. Rang the renewals line multiple times and no one answers after holding for an age. Finally get through when I had time to hold for 25 minutes and got through to a passionless worker who just says all I can do is go somewhere else to get a better price. Background. I have never made a claim and my dog has never been I’ll yet to increase £100 for a young dog doesn’t make sense. This is £200 more than anyone else. I stayed loyal for 3 years but you are just trying to rip off customers. My advise is to elsewhere and check the fine print for coverage. Policy number 0914/284655. Update. You advise contact the email which no one replies to for weeks?. I emailed and I even got the generic it goes up and nothing you can do.

absolutely a dream to use

It was an easy procedure and not time consuming either...

Great insurance at a competitive price. Phone operator really helpful after at least 15 minutes in a que.

Absolutely ridiculous. Over 2 months since the treatment and still waiting for them to settle a claim and 3 phone calls that I’ve been fobbed off on, I’m over £600 down. Beyond useless and not fit for purpose. I will be leaving! Please don’t send your standard respond saying email us….. I have done! You do nothing!!!

Good communication

Great cover and easy to apply for

Very easy to use and the information is very easy to understand

Easy application and clear information.