
Con74
United Kingdom | 12 June 2024Very straight forward to get my kitten insured. No issues no problems couldnt have been easier

Gill
United Kingdom | 11 June 2024Easy to use and good price and fair cover.

Maria Sheehy
United Kingdom | 11 June 2024Used to be good but had to put a claim in recently for our 10 year old as she had cancer and needed her spleen removed. Never made a claim in 9 years for her and it has increased every year but now when we have had to pay out 9000 they have done nothing but mess us about. First it was their vet tech system and now they are saying they need more info from the vets and if they don't get it with a time limit they will close the claim and we will have to start again. The vets were specialists used to dealing with insurance claims. I am disgusted. They will only pay out a max of 4250 and we have paid out twice that and still cant get the money. Dont believe the lie that they pay up within 10 working days. As if having a really sick pet is not bad enough without this stress.

Sarah Wooster
United Kingdom | 10 June 2024Nice and simple to use

Linda Goddard
United Kingdom | 10 June 2024So easy and fast

Andrew low
United Kingdom | 10 June 2024Quick and easy to set up fantastic price fof maximum cover

Eliska Hoare
Czech Republic | 10 June 2024Quick response, explained the policy details well

James Farrell
United Kingdom | 07 June 2024Easy to navigate , able to compare other quotes side by side and easy to compare benefits

customerHS Brash
United Kingdom | 06 June 2024Clear instructions and a great price

Michelle Willox
United Kingdom | 06 June 2024So far so easy to set up.with them

Michelle
United Kingdom | 04 June 2024Very quick and easy to do and good price

Stephen Williams
United Kingdom | 03 June 2024Good priced insurance, does exactly what I need, easy to set up

Julie F
United Kingdom | 02 June 2024Competitive quote via comparison site. When checking cover versus current renewal, it was more or less the same and at around 35% cheaper. As always the test will be if I need to claim - but from other reviews it appears the customer service is highly rated. Lost one star for ease of using online platform, when transferring from comparison site it took me a few attempts to realise I had to scroll to the side Premium cover, and not just click the premium cover box!

P Carey
United Kingdom | 02 June 2024The very best telephone operator ever. Voice, efficiency and getting the job done... Not 100% sure it is correct to have to take a new policy each time, but she explained all and got a happy customer

Teresa
United Kingdom | 01 June 2024Excellent service friendly and professional

Mr kenneth
United Kingdom | 31 May 2024Very easy to get

Anne Glassbrook
United Kingdom | 30 May 2024Easy to use & seems good cover at a reasonable price

V Bromley
United Kingdom | 28 May 2024very polite and extremely helpful

Michelle Copson
United Kingdom | 27 May 2024Great price when I called after a hefty uplift renewal quote, more than happy.

Mr Blagg
United Kingdom | 27 May 2024Easy to navigate application, good level of cover at a competitive price.