Healthy Pets Insurance

No.6 Ridgeway Office Park, Bedford Road, GU32 3QF, Petersfield, GB
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4.00
Based on 839 Reviews

5

71.87%

4

9.06%

3

2.50%

2

2.74%

1

13.83%
About Healthy Pets Insurance

Healthy Pets Insurance was founded in 1996 by Mark Effenberg, as Chief Executive of a pet-loving business insuring the UK's cats and dogs. Today, Healthy Pets, which was founded before Google, is an established participant in the £1 billion-plus UK pet insurance market. Based in Petersfield, Hampshire Decades on, the fact that we are a leader in online insurance and know how pet owners think gives Healthy Pets Insurance, as of 2017 part of The Ardonagh Group of companies, a distinct advantage. We talk cats and dogs, and we truly understand that pets really are members of the family. Being internet-based with a team of understanding pet specialists available over the phone, means we can offer high-quality cover at more than competitive prices. Because we are efficient, agile and specialist, and we know pets and their needs from our own experience, Healthy Pets has one of the highest renewal rates in the pet insurance industry because, in our view, whether it's the opening contact or dealing with a complex claim, we know how important it is not just to hear our customers, but to listen to every woof and meow. Mark has always been a dog owner, and it was his experiences as a "pet parent" back in the mid-1990s that caused him to establish Healthy Pets Insurance - for the simple reason that he could not find an insurer at the time who truly understood the bond between a dog and its owner, and, speaking to friends, he found it was much the case with cats too.

Contact Info

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Cristina Gheorghita
United Kingdom | 04 March 2024

Very helpful taking insurance policy with them. I deferently recommend theses.

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Customer Brown
United Kingdom | 03 March 2024

Very helpful

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Lynsey Millard
United Kingdom | 01 March 2024

Staff member was very helpful & went through everything

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customer
United Kingdom | 29 February 2024

Very helpful on the phone explaining the details of what I was enquiring about

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Andrew
United Kingdom | 24 February 2024

Excellent service and value for money .

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Mrs Hall
United Kingdom | 23 February 2024

Couldn't be more helpful.

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customer
United Kingdom | 22 February 2024

Polite and patient

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Melody McGrath
United Kingdom | 21 February 2024

I have given five stars for my experience in taking out insurance for my cat. However, I haven't had, nor want to, have reason to avail myself of the services of this company so cannot comment on this.

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customer krys
United Kingdom | 20 February 2024

Very pleasant young lady answered my call. I was renewing my pets insurance which had increased by £60 but much cheaper on the website. She was able to advise me how to get the new one. All done quickly and nicely.

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Sgaron
United Kingdom | 20 February 2024

Was easy to find on Web site

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Bernadette
United Kingdom | 19 February 2024

The lady I spoke with was very pleasant and helpful giving ne all the information I needed at my pace, and vey patient abd understanding, thank you

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Roy
United Kingdom | 18 February 2024

They was really helpful with choosing the right insurance for my dog and I feel so relieved to have the insurance at a affordable price.

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mark
United Kingdom | 18 February 2024

Great company I’m insuring my second dog with this company. Very helpful when you need help. 👍👍

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Judy Ratcliffe
United Kingdom | 17 February 2024

Extremely helpful lady, who gave me time to think about it and then phoned me back.

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DD
United Kingdom | 17 February 2024

First claim on policy. Been with company for over 10 years. Cynical delaying tactics. Emails go unanswered. Not interested in helping you resolve queries. Extremely disappointed. Would cancel policy, but too late in the game to do that now.

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Alexandra
United Kingdom | 16 February 2024

The most wonderful helpful calm lady on the phone to renew our policy for our dog Chicken... thank you

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Judy
United Kingdom | 10 February 2024

Price and benefits

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patricia
United Kingdom | 09 February 2024

Very helpful and resolved the problem

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Richard M
United Kingdom | 08 February 2024

Helpful advice

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customer
United Kingdom | 07 February 2024

Good value for money - especially with no extra costs when paying by direct debit

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