Healthy Pets Insurance

No.6 Ridgeway Office Park, Bedford Road, GU32 3QF, Petersfield, GB
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4.00
Based on 839 Reviews

5

71.87%

4

9.06%

3

2.50%

2

2.74%

1

13.83%
About Healthy Pets Insurance

Healthy Pets Insurance was founded in 1996 by Mark Effenberg, as Chief Executive of a pet-loving business insuring the UK's cats and dogs. Today, Healthy Pets, which was founded before Google, is an established participant in the £1 billion-plus UK pet insurance market. Based in Petersfield, Hampshire Decades on, the fact that we are a leader in online insurance and know how pet owners think gives Healthy Pets Insurance, as of 2017 part of The Ardonagh Group of companies, a distinct advantage. We talk cats and dogs, and we truly understand that pets really are members of the family. Being internet-based with a team of understanding pet specialists available over the phone, means we can offer high-quality cover at more than competitive prices. Because we are efficient, agile and specialist, and we know pets and their needs from our own experience, Healthy Pets has one of the highest renewal rates in the pet insurance industry because, in our view, whether it's the opening contact or dealing with a complex claim, we know how important it is not just to hear our customers, but to listen to every woof and meow. Mark has always been a dog owner, and it was his experiences as a "pet parent" back in the mid-1990s that caused him to establish Healthy Pets Insurance - for the simple reason that he could not find an insurer at the time who truly understood the bond between a dog and its owner, and, speaking to friends, he found it was much the case with cats too.

Contact Info

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Debbie Jones
United Kingdom | 07 April 2023

Very good service and staff are lovely

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Tom Cook
United Kingdom | 06 April 2023

Healthy already insure our cat, we now have another cat and continue to use Healthy Pets. Great Cover, easy Application online

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customer J.Reid
United Kingdom | 05 April 2023

Quick and easy I

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MrsSylviaFrench
United Kingdom | 03 April 2023

It was nice speaking to a person. She explained everything well and made me feel safe in my purchase for cat insurance.

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Sue King
United Kingdom | 02 April 2023

Great price and benefits. Easy to arrange.

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David Howley
United Kingdom | 01 April 2023

Very easy to get quote and buy insurance

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Angela Chippendale
United Kingdom | 01 April 2023

Was very easy to get insurance for my dog

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Angela Stamford
United Kingdom | 29 March 2023

Very efficient and easy to follow when completing the pet details. Good competitive insurance rates.

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anthony atkinson
United Kingdom | 29 March 2023

Really lovely staff to talk to .. they make getting insurance a happy process!

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customer
United Kingdom | 28 March 2023

An easy straight forward process chatting with a real life person! Yay! Made the whole experience painless. Great job!

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customer
United Kingdom | 28 March 2023

easy, all done with the keyboard

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Mike Bryce
United Kingdom | 28 March 2023

Seems a decent policy and a decent price

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Dawn
United Kingdom | 26 March 2023

Easiest quote form to fill out, straight forward and quick to do. All offers look good so will see how it goes but hoping i never have to use it

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Carole McCleery
United Kingdom | 25 March 2023

The website was very easy to use with all the information I needed.

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June Peates
United Kingdom | 25 March 2023

Friendly telephone manner, perfect explanation of what the insurance contained.

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E. Alabaster
United Kingdom | 25 March 2023

The website was really easy to navigate. It was a real pleasure and the prices were much lower than I expected. I'm extremely happy.

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Geoffrey Morris
United Kingdom | 24 March 2023

Samantha was extremely helpful in answering all my questions in relation to arranging cover for our dog. A painless experience and would highly recommend.

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Emma Reeman
United Kingdom | 24 March 2023

My dog died on the 28th December from a thyroid carcinoma and my claim still isn't resolved! I have complained about my insurance pay out which I'm still over £1000 short. I wouldn't recommend this pet insurance, they have taken money from me which isn't fair, hence my complaints. And when you speak to a customer Advisor all they keep saying is sorry, not once but several times and are clearly reading from a script!! I had been with then since 2015, never missed a payment and the most upsetting bit for me was they took the remaining premiums of my policy after my dog had passed away which was a total of £353. I then lost my other dog suddenly 3wks later he was insured with a different company and when I cancelled his policy I was refunded my direct debit for the month he passed away and no other monthly premiums owed. Stay away from Healthy pets as they are not the pet insurance company they say they are. There is so much more details I could go into but too much for me to write and too upsetting.

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Ken Birch
United Kingdom | 23 March 2023

Simple process, with well thought out product option handling.

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Ann Ford
United Kingdom | 22 March 2023

Good reviews on this website.

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