
foghorngleghorn
United Kingdom | 16 October 2024We bought our car, a Jaguar XF R-Sport, in February 2024 and dealt with Andy who was great - knowledgeable, easy going and no hard sell. Only criticism is that Redgate wouldn't budge on the price of the Jagua. They did however give us a really good price for our Polo GTI. Since we bought the car we have had a few niggling problems. Problems that have been fixed under warranty. We've normally dealt with Paul and I can say without doubt that he and the service and body shop side of things is, up to now, 1st class. If only I could give 4 and a half stars I would (nothing is ever 100% is it)!? Definitely recommended.

Anonymous
United Kingdom | 16 October 2024Shortly after buying the vehicle, it began experiencing frequent breakdowns due to excessive oil consumption. Despite multiple visits to the garage and the replacement of the oil sensor, the problem has persisted. Additionally, I was informed by Peugeot that the vehicle was subject to a recall, but no such information was communicated to me at the time of purchase. I have been disappointed by the lack of communication and support from your after-sales service team throughout this process.

David Todd
United Kingdom | 16 October 2024Good sales man and more than happy with my car, I also like the fact they will price match any other car like for like so you know your getting a fair deal.

MC
United Kingdom | 16 October 2024Overall, it was a good experience, although, in hindsight, I should have waited and looked for a better model. There were a few minor problems afterwards, but they were fixed as soon as I reported them. Redgate Lodge will be one of my places to look for future cars.

Lee
United Kingdom | 16 October 2024Very friendly and very helpful and fuss at all

Graham Nichols
United Kingdom | 16 October 2024Just a good job done ,

Mr Sean
United Kingdom | 16 October 2024Great team, great service! Couldn't be helpful enough and weren't pushy - in fact they were the opposite and quite laid back - allowing us all the time we needed to review and inspect the car without someone looking over our shoulder. Once we decided to buy, the process couldn't have been easier.

Robert Akehurst
United Kingdom | 16 October 2024Very helpful good customer service friendly service

Pauline Boll
United Kingdom | 16 October 2024Couldn’t fault our experience from start to finish , Paul was very professional and wouldn’t hesitate to return if I was looking to replace my car , would definitely recommend

Barbara
United Kingdom | 11 October 2024absolute rip off would never go back there got expensive warranty took it back to get looked at wanted seventy pound before they would look at it and never fixed it

Morgan Lightfoot
United Kingdom | 10 October 2024Great garage all around customer service is great and will go above and beyond for customers

James Greenfield
United Kingdom | 10 October 2024Never felt pressured into buying given plenty of time and great knowledge of the car i bought

Robert
United Kingdom | 10 October 2024From start to finish a great service from all staff. Loved the no hassle approach to things and wasnt rushed into anything. The staff have went above and beyond to help me get my car and the after care ive had has been brilliant. Will definitely be back.

Artemus Ogre
United Kingdom | 10 October 2024No pressure, stress free, honest dealers. They are the first place I will look when it comes to changing the excellent Skoda Octavia Scout I bought from them.

Lucy
United Kingdom | 10 October 2024took almost a month to get them to give us the car that we had already paid for after they repeatedly told and promised us they would deliver it to us since we live far, after ringing and ringing they had no solution and constantly gave excuses and held onto my car until almost a month later

d garbett
United Kingdom | 10 October 2024fantastic customer service ,from first contact to collecting the car , highly recommened garage . love the new car many thanks guys.

Andrew
United Kingdom | 10 October 2024Beautiful car, had an issue a week later which was immediately rectified, no fuss. Great experience. Will use them again. Excellent range of vehicles to choose from.

helen dresser
United Kingdom | 10 October 2024Our first time using Redgate Lodge and our whole experience from beginning to end was brilliant. Helpful, experienced staff and a great selection of cars.

Michael
United Kingdom | 10 October 2024The whole process was fast and efficient from start to finish. Andy was absolutely brilliant, never pushy as that would have irritated me.

Rita Crook
United Kingdom | 10 October 2024Staff go above and beyond