Redgate Lodge

New York Road, NE27 0ER, North Shields, GB
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4.50
Based on 278 Reviews

5

82.01%

4

5.04%

3

1.08%

2

2.88%

1

8.99%
About Redgate Lodge

We are a used car specialist based in Shiremoor, Newcastle Upon Tyne. We are based at the north end of the Cobalt Business Park, and we are only 1 mile from the Silverlink Shopping Park, covering Whitley bay, Wallsend, North Shields, Tynemouth, North Tyneside & the North East. We offer quality used cars at very affordable prices. If you are looking for fantastic savings on your first car or looking to upgrade, you can be sure that you will find competitive prices and the best service from Redgate Lodge. Bosch Car Service – Redgate Lodge positioned in North Tyneside, opposite The Village Hotel at The Cobalt, have some fantastic offers on MOT, Car Servicing, Engine Diagnostics, Exhausts, Car Batteries and Discount Tyres at trade prices. Book in online or request a quote for any car repairs you may have. Redgate Lodge Bodyshop is situated on Westmorland Road in North Shields. We have a fully operational vehicle body shop that takes care of all of our bodywork and we have two large vehicle ovens, large enough for vans.

Contact Info

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MP
United Kingdom | 22 August 2023

Contacted redgate lodge to sell my mercedes slk Steve was extremely helpful. Would not hesitate using them again and highly recommend them. George p.😁

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Mike Kelly
United Kingdom | 27 July 2023

Bought an Audi S3 from Redgate in May. Sales man was rude and abrupt because I didn't want to take the joke £500 extra warranty (Extra commission) I was charged £150 for the car to be preped. They stuck their garage name on reg plates, the screws are at all angles and the plate looks a mess. On getting it home I found the back seats had literally mud caked all over them. When I washed the car, the wax or what ever they had put on, was covering the worst machine polished swirls I've ever seen. The entire car was covered, it looked like the old 80's artex on the walls. It's cost me an additional £450 to a get a professional to polish this out and I think that was a steal. I'm convinced Redgate did this in their prep as the car is mint inside, the wheels are original and it's clearly been well looked after. I cannot believe the owner would have let someone that useless do this. So to sum it up, £150 for them to wreck the paint. I haven't even contacted these guys back, I wouldn't waste my time. Like others have said, great to take your money. Terrible after that. The review has taken me sometime to get round to as for a while I have just tried to blank the entire experience. Be warned.

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Steve
United Kingdom | 22 June 2023

Purchased a Ford Focus from them in winter with a full warranty. Discovered that the air conditioning is not working. They want to charge me to service the aircon as it is not required to be working by law when they sell the vehicle. If I had known the air conditioning wasn't working I would never have purchased it in the first place. Apparently it is my fault for not knowing this. I sincerely regret placing any trust in this company, terrible customer service.

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paula sharp
United Kingdom | 22 June 2023

Absolutley FANTASTIC!! Lee was absolutley AMAZING from the first phone call to my son driving off the fore court. Delighted with the car, delighted with the customer service. Above & beyond. I'm really happy with overall experience and can't fault this dealer. Easiest car purchase ever, completely stress free. Thanks so much! Highly recommend.

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Customer
United Kingdom | 06 June 2023

Sales team and service desk very friendly and polite. Huge disappointment after collecting my car less than two weeks ago for health check / service No mention of tyres yet less than 100miles later I queried a slow puncture to be told front tracking completely out and inside walls down to threads in places. Pretty sure this is a danger and sad it wasn’t addressed After sales very good to talk and understand but no further call

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James Jefferson
United Kingdom | 24 May 2023

Top service, the car was sold to me in an immaculate condition and was well looked after by Stew, amazing dealership

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Kenneth Graham
United Kingdom | 15 April 2023

Brilliant experience I dealt with Sam and if he was unavailable one of the other guys was straight there to help. I would highly recommend buying a car from Redgate Lodge the car I bought was the BMW 3 series love the car, I applied for the finance about 08:30am I got a call 09:10am saying I was accepted I had the car within 5 days class service 👍

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Hayley
United Kingdom | 26 March 2023

Bought and sold car with Redhate Lodge. Dealt with Gary. From start to finish very easy process. First class service. Collected car yesterday. Immaculate and well presented. Would highly recommend

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GR
United Kingdom | 23 November 2022

Sold my BMW to Redgate Lodge after an online submission. Contacted quickly by Stephen and a fair price offered for the car. Date arranged for collection and money in the bank immediately. Quick, easy sale and process. Recommended.

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Steven Woods
United Kingdom | 10 November 2022

I bought a golf r recently all I can say is wow car was prepared immaculate I dealt with Garry who explained everything that would be done process was so easy all the guys are great not pushy so would recommend and defo recommend the warranty service package and ceramic coating thanks again guys ⭐️⭐️⭐️⭐️⭐️👍👍👍👍👍

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John Bainbridge
United Kingdom | 09 November 2022

Sold my VW Golf R to Redgate Lodge by their Bye Bye Motors page inquiry where Steven quickly got in touch and after short chat was happy to buy my car. Communications throughout have been great! On arrival to site all very friendly and professional with a smooth process from start to finish. Can't recommend enough. Thanks again.

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Tom
United Kingdom | 08 November 2022

Got in touch with Steve from Redgate Lodge with the view to selling my Focus ST-3. Very professional and personal service right from the start of the process and throughout! Every step of the process was explained thoroughly. After a short negotiation period I was more than happy to accept Steve’s offer for my car. An offer which beat the top online car buyers offers by a decent margin! The following week the car was sold and picked up. Overall a fantastic performance by Steve and his team, would definitely recommend to anyone looking to sell their motor!

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David Sanderson
United Kingdom | 04 November 2022

Owned an Audi S3 which I was ready to part ways with to purchase something a bit different. Got in touch with Steve from Redgate Lodge who was more than happy to help. Redgate Lodge operate Bye Buy Motors which purchase your car! Steve took me through the entire process and explained everything extremely clearly and was nothing short of extremely professional, the following week the car was sold. Redgate offered me substantially more than all other dealers. Pleasure dealing with you Steve and I’m sure we’ll cross paths again! Take care!

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Steve Wallace
United Kingdom | 29 October 2022

Quality service from start to finish. Steve was very helpful & had excellent knowledge. Smooth transaction. Would highly recommend. ⭐️⭐️⭐️⭐️⭐️

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Mr John
United Kingdom | 28 October 2022

Fantastic service from Steven and the team a Redgate Lodge Motors. Offered a good price for my vehicle, all round outstanding customer service. Efficient and friendly staff and experts in their field. Not the first time I’ve used them and it won’t be the last. Thanks Steven and team for a great experience. All the best. Jon

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Fay
United Kingdom | 03 October 2022

I Originally bought my Mercedes GLA from Redgate lodge back in March 2021 and had a very good experience, the service plan was great and customer service was excellent. Due to getting a new work car I was looking to sell my GLA and approached the garage. Steve gave me a very competitive quote for the car, he was very friendly and helpful and even offered to collect the car from me. I would highly recommend both buying and selling a car through Redgate Lodge.

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tomanufc
United Kingdom | 22 September 2022

To be fair, I simply would not recommend buying a car from this company or using its associated service centre. The Car I bought was back to the garage about 6 or 7 times, for a problem that everytime they told me it was repaired, it’s wasn’t. The car was eventually sent to BMW where they fixed the fault straight away. Subsequently, the car has 3 more faults, one of which it has had from myself buying it, when contacted, they wanted nothing to do with it and even tried to charge me when the car is still under a comprehensive warranty. The so called service manager Ben, is very unprofessional and stopped mildly short of calling me a liar today. His attitude and ignorance is staggering. The Bosch service centre are no better and lack even the basics of competency and communication. So once again, if you want a stack of problems and zero solutions then this is the place for you They portray a champagne service but I’m afraid they deliver a blue Panda pop service in the end Absolutley staggering how bad this place is AVOID AT ALL COSTS !!!!!!!!!!!!!!!!!!!!

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Victoria
United Kingdom | 22 September 2022

Today we purchased our 5th family car from Redgate Lodge. The service as always is fantastic. We feel looked after from start to finish. Sam always serves us efficiently with a friendly service and a smile. We also use the Bosch Service Centre on site for all our MOT and other car needs. We always feel in safe hands with the Redgate guys and this is why we will continue to return again and again. Highly recommend.

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Paul Bell
United Kingdom | 11 September 2022

Picked my RSTT up yesterday and haven’t stopped smiling. Wow what a car. Thankyou so much to Gary at Redgate Lodge for making it happen. He got a great deal for me on the finance and warranty plus 3 years service and MOT’s. Thanks again mate 👍

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Mr Ross
United Kingdom | 09 September 2022

Really happy...The service was great and communication with Stew fantastic. Thanks Redgate, great experience

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