Very helpful and processed refund really quickly.

Refunded our theatr tickets due to train cancellation. No complaints.

Money back no hassle and very quick with refund 👌

Fast refund, absolutely gutted we cant come as I am due to have surgery the same day however the refund process was very quick. We will definitely be booking again. Thank you for making a stressful time less stressful

Getting a refund for the tickets I was unable to use was very easy and straightforward. I just uploaded Hospital appointment letter, original email and photo. I received my refund within a week. First class service. I would highly recommend.

Easy to work with. Thank you!

I had immediate contact when further evidence needed. Was able to speak to a helpful advisor and refund then came through very promptly.

Easy to upload the documents required and the claim was paid without fuss and in a timely manner

Great experience and thank God I got this insurance! Very impressed and fast process (within a week).

The money was refunded quite easily. The only issue I had was when I tried to save a link for later to my email, it didn't work. Otherwise once submitted, the money was soon in my bank. Thank you!

Simple process

The service was amazing the site extremely easy to navigate processed acknowledged and refunded superb

It was a very straightforward procedure, not one I wanted to do but unfortunately had no choice.

It went very smoothly and refund happened in less than a week.

Great prompt service 😊

Prompt response to email inquiry made the refund request easy and quick.

Excellent service. I needed a refund for some costly tickets as trains were unexpectedly cancelled and we had no way of reaching the venue on time. The tickets were refunded very quickly. The form is simple to fill out. Very grateful I had ticket insurance.

Excellent service and refund received on time.

Fast, good communication

No fuss. Really quick response. I ensured I included all the information required to hopefully ensure a quick, smooth resolution, and that’s what I got. It said refund could take 5-7 days. It was in my account the same day. Thank you !