Easy and money refunded quickly

Very quick professional process

Excellent, easy to apply for , super quick to acknowledge ,refund in my bank account within a few days of supplying the info they required. Couldn’t fault them, Excellent customer services ❤️

I took out the ticket refund due to booking a year in advance. Due to unforeseen circumstances I had to request a refund, filled out the form on line, attached documents and within a couple of days I heard back that I was getting my refund! I was seriously impressed with their communication and prompt responses.

The refund process was easy to follow and it was simple to upload supporting evidence for my claim. My refund was processed quickly.

From the time I submitted my request to having the money deposited into my bank account via ACH was less than 1 week. Given that I needed to cancel our tickets for a show still a month away, I couldn't have asked for better service. If it is available, I will use this approach the next time that I book Broadway tickets.

Hassel-free, no quibbles. Money reappeared in my account with 24hrs.

Easy to attach and complete the forms. Refund processed very quickly. Thank you

My refund request was dealt with very quickly indeed. I claimed on Saturday afternoon and received the refund on Monday morning. I would highly recommend taking the insurance. Excellent service Thank you

All i had to do was send a photo of a death certificate to request a refund of my tickets and within a couple of days it was processed and the refund was in my bank so thank you.

Simple and easy process. No fuss. Paid money back quickly. Thanks.

It has been over 10 working days and still have NOT received my refund.

We had to cancel our theatre visit due to adverse weather - luckily I had taken out the insurance - claiming the money back was easy and straightforward and I received the money in less than a week - very impressed

Easy to claim, very quick. Thank you

No hassle claim

Very easy to fill in forms. Money was refunded within a few days. Thankyou

Quick refund provided. No queries

Had to cancel visit for 8 to LIPA Concert at Royal Liverpool Philharmonic owing to Storm Darragh. No quibbles. Refund in bank account within 2-3 days.

Could not help me as couldn't find my booking ref .250 quid down the drain not very helpful as having cancer removed 2days before the show thanks for nothing

Really quick