The whole process was 5 Stars from beginning to end. It was so refreshing to deal with real people throughout. The human experience and relationship approach simply shines through. This is a real "usp" for the business. Hope Laws was excellent in the application process and proactive and solution focused. Nothing was too much trouble. Thank You.

Great on boarding experience , Hope a customer executive was very helpful and responsive to any queries and made the account opening swift and easy.

Great response time and very informative and polite

the one thing that stood out was being contacted by a person to help me through the process ... Though it was easy to set up Pav Sharma was very helpful and made this process pain free . I have tried to open up two other accounts for business with other on line banks and the experience was daunting ... still waiting for a call back from one !!!!... the other I gave up . So well done Allica Bank and Pav you are a credit to the business .

Really great to deal with Katie Roberts offering a problem free and easy transition.

Maria was very approachable & professional, assisting through the whole process.

Just opened bussness account after researching all possible banks and bank accounts and haven't found anything better. Hope guide us true the process with a lot of knowledge and patience. Thank you hope and hope this will your great for us as a business and will be recommending you to all our friends. Thank you, Hope 🙏

Setup went smoothly. A lot of information asked for but that was all. Account is now open after around 2 weeks.

The process was quick and incredibly simple. Our local business development executive, Liam, took the time to come and visit me in person, answering questions and taking some initial details. We were then set up with our account within a week.

Hayley C has been amazing as my Relationship Manager and has helped me every step of the way on many ventures. I look forward to continuing working with her in the future! Thank you

For a Bank that was little known to myself, I can only say how impressed I've been with their service standards. Lauren was exemplary in explaining everything & I'm about to be allocated my named account Manager. Some lovely old fashioned human values here mixed with modern banking technology & a user friendly app. Here's to a building a great relationship in the future.

Sean at Allica showed attentiveness and transparency when assisting me with opening a new business bank account. He began by insisting the company pride themselves on customer service and I have found that throughout when dealing with him. I'd recommend setting up an account with Allica given the process is simple and straightforward.

To re-iterate other key reviews here, DO NOT USE. Major technical and customer service issues. Overwhelmed staff who can't cope with demand. In the process of withdrawing funds to move to a professional high street bank, everything is so complex and elongated - support isn't their strongpoint. Definitely don't trust as a business banking partner.

helpful, friendly, efficient and prompt service. the way banking should be.

The modern bank with old fashioned values! Refreshing to deal with real people who genuinely want to create the best banking experience for your business.

I had the pleasure of dealing with Maria at Allica Bank while setting up our new business rewards account. From start to finish, Maria made the whole process very easy. She was pleasant to speak to, efficient, and promptly addressed any issues we had. A massive thank you to Maria for her excellent service. We truly appreciate all her help, and we wish her all the success in the future. Thank you again, Danny Birley

This is my third successive savings account with Allica and I've been happy with my experience. Any emails and telephone calls were responded to quickly and answered my queries. Competitive interest rates with great communication as the account drew to a close.

Impressive fast service with our GGS application. As this is a newer Government initiative and high street bank struggled to serve, Allica Bank was able to cater to our needs.

We have been customers of the bank for only a few months, but I have found the service to be excellent, staff unfailingly polite and helpful. It is refreshing to deal with a bank bank which puts its customers first. I can thoroughly recommend Allica Bank

Excellent communication, easy start up. Highly recommend to others.