Excellence customer service. Hope continuously engaged throughout the week to ensure my new reread current account could be opened quickly and once opened followed up with a call to ensure everything was working as it should be. Thank you for all your help Hope!!

From onboarding process to account management everything has been exceptionally smooth. Any queries we have had have been promptly resolved via the UK call centre or account manager. Highly recommend.

Great experience in opening new accounts

Working with a bank that is straight to the point and makes things happen. Its like going back in time to when actual people make decisions

I have found Allica Bank incredibly efficient to deal with. Any query that was sent to our Account Manager Dani, was dealt with professionally and in a very timely manner. I would highly recommend Allica Bank for your business & personal needs.

Very quick response and service was very personal

Agata is always a pleasure to deal with. Efficient and always happy to help.

Thank you Matt Ellis for your help and assistance when setting up my new accounts. It was refreshing to be able to speak to someone direct who was at hand to answer any questions and ensure the process was smooth, swift and without complications.

A business bank with a personal touch. I have been so impressed with Allica. I tried to initially open a Natwest Business account as they are on our high street. They would not accept an appointment in person and offered me a virtual appointment in 3 weeks!! I told them that was too long and they never replied. I went to Allica and everything was immediate. Literally every contact / update was in 24 hour periods. My contact throughout remained the same and even when I had to go to customer services the same person followed up. A very straightforward process and easy to use bank account. Thanks in particular to Matt Ellis and James Francis!

Very poor. Account took about 5 days to open in an age where disruptor banks can open in real time/minutes. Once it was finally opened, an IT issue meant new account holders couldn't log in. This may well be a bank I transfer to, but not yet - they're not ready.

The process of opening the account took longer than I had expected, but communication was very good. Matt Ellis was our named person to talk to, and it was good to have that continuity. All communications with Matt were very efficient, with clear instruction on the next step. The account is now open, the app is straightforward to use, so very happy with everything.

Was great to speak to someone by telephone rather than online....Hope was lovely to deal with and really helpful. Happy with the experience and would recommend.

Meeting with business banker face to face was very pleasing. Account was set up and open within 4/5 days. Amazingly easy.

my dealings with Henok Akliliu who was a pleasure to deal with. Henok kept to his word of calling back to make sure ever thing was running smoothly and was always very professional, polite and must helpful!

Agata was helpful and professional. She was able to give all the support we needed.

So far I've had such a smooth and exceptional experience with Allica. Charlotte is my Relationships Manager and she has been really great and offered amazing help so far.

I have only had very limited interactions with Allica (only recently opened an account), but everything fine.

Very easy to open a Business savings account. Great rates and good products

Onboarding process has been great, Charlotte and Marco have been fantastic to deal with. Made the process very efficient.

Fast and efficient communication throughout the set-up, which was easy to complete and didn't have any troubles; everything done online on our own time, but with Maria there to help us if we needed any guidance.