Efficient and friendly service

Can't fault them so far. Excellent rates and benefits. Onboarding took a week and was painless. Matt E who was our initial contact explained everything and was very helpful. A few features still under development but I understand they are coming soon. Highly recommended.

Great saving rate Easy to use

marco was great

The application process was slick and very straightforward. The Customer Service is excellent with proactive outreach from my fantastic account manager. And the rates are excellent.

Great customer care from Vicki Penfold. Easy communication and extremely helpful unlike from High Banks

A really straight forward and swift process to open an account, as someone that regularly deals with banks, that's very refreshing!

I recently had the pleasure of working with Nicole, my Relationship Manager, during the account opening process, and I can't speak highly enough of her exceptional service. From start to finish, she made everything incredibly smooth and seamless. Nicole was professional, responsive, and always ready to answer my questions with patience and clarity. Her attention to detail and commitment to ensuring a hassle-free experience truly stood out. Thanks to Nicole, what could have been a complicated process felt effortless. I highly recommend her and the company for their top-notch service! Thank you again, Nicole, for your continued support – looking forward to working with you more in the future!

Breath of fresh air! Allica is what you'd hope a bank should be like. Nicole was proactive, gave clear instructions and provided timely support as needed. Super quick to open business and savings account. Highly recommend.

Dealing with Allica so far a been a breath of fresh air compared to previous banking providers where customer service has lacked. Speaking to someone professional and experienced in Hope Laws has also been fantastic!

Speed. Thank you

Allica Bank have been so helpful with setting up our clients banks, they have a wonderful customer service and everything is actioned quickly.

Easy setting up the account. Personal service from Brodie which was great. Interest rates are fantastic, cant complain.

Fantastic Start! Hope has been great in getting our account up and running.. after a brief intro call, Hope immediately sent through all the required details and our account was up and running within 48hours. Very smooth process and already booked into speak to different departments to see how they can assist with my companies.

Throughout the entire process, Henok demonstrated remarkable knowledge, patience, and attention to detail. What truly stood out was his willingness to go above and beyond to ensure that all my questions were thoroughly answered and my banking needs were met with efficiency. Henok took the time to explain every step clearly, making a potentially stressful experience seamless and easy.

Agata has been extremely helpful in her role as partnership executive supporting clients in a proactive and professional manner.

Dealing with Allica has been a breath of fresh air. Especially having Agata as our partnerships manager. As an accountant it is extremely positive to have a bank utilising personal relationships again.

Had a fantastic onboarding experience with Allica Bank, assisted by Nicole. From start to finish, communication was clear, prompt, and specific. We had our accounts set up in 48 hours, integrated with high-interest savings product that suits our needs, alongside XERO accounting integration. The whole process was effortless and a pleasure to deal with Nicole throughout the process. Very happy with making the move to Allica.

Opening a business account with Allica Bank was an incredibly smooth and easy process! Brodie was there to guide me through every step, from setting up online banking to helping me with the mobile app. Her support didn’t stop there—she’s always available whenever I need assistance, which is rare these days with so many bank branches closing. It’s hard to find real human contact when most banks rely on AI for customer service, but Brodie's personal touch makes all the difference. Highly recommend this bank for any business owner!

We decided to partner up with Allica following on from meeting Agata at Accountex. From initial onboarding, to providing ongoing support for both ourselves and clients, Agata has really proved that there are still relationship managers within the banking industry that are there to make a difference. She is knowledgeable, very friendly, and overall a joy to work with. Really looking forward to seeing how our partnership evolves over the coming years, a massive thank you to Agata for her continued support!