This company really does value its customers, good reliable service and really helpful helpline staff. All that backed up by great deals!

Airband continue with a great, reliable service at a very competitive price. Renewal was arranged by Sarah Aybey, in a very uncomplicated, professional way.

Renewed for another 18 months, great company and support from Emma Richards.

Well up to now the process has been excellent and a credit to Charlie for his organisation and contact skills.

There were initial teething problems, signal not reaching all the house, unstable signal but Airband worked with us and solved those problems. We now have great speeds and connection. Airband keep us informed of any maintenance and keep to the times of their schedule. Their customer service team always helpful and efficient.

Much better than BT, twice as fast for less money and NO landline rental fee. WiFi calling and mobile calling has meant we have not missed a call and had far less nuisance calls. Going onto my 2nd 18 month contract in March at same price £25 a month. Optical junction box failed and was replaced FOC very quickly. Only comment is every email and text from them is duplicated, not really a problem though.

Very good company to deal with Very efficient and Donna Bond gets back to you straight away and deals with any queries you have

The sales person was well trained and easy to work with. As usual with Airband, it's the after-sales support that let's them down.

Contacted Airband last week - within a couple of days the engineer was round, fitted the receiver and router and I was up & running. Very impressed to date, thanks.

There were some delays due to needing Local Authority permission to close the road. But I could not fault the staff for their attiude or their commitent to provide a good service.

I recently had airband installed and even though it was windy,cold and wetoutside,the installers did a great job.They were helpful and made sure I was happy with everything.All working well.

I had a speedy reply from Donna Bond regarding renewing my contract and all is fine.

I took up the Great Offer of AirBand Internet, and they sent out two engineers to connect me to their service. After a great deal of trying to connect me, we found out that, sadly, my property was not in a suitable location for their system. The offer was amazing, but not to be. Hopefully in the near future, their infrastructure will mean I will be able to connect and benefit from AirBand's deals.

Fantastic internet speed, exactly as advertised. Ping is incredibly low. Phenomenal! There are two minor issues - one is CGNAT, which causes problems with self hosting (not really a problem unless you are a techie), and the other is related to the quality of the installation. The first issue has now been resolved by their T1 support assigning me a static IP address which was a painless process, although it costs an extra £5 per month. The other issue is that the installer left an ugly hole on the front of my house where the cable entry hole was drilled, and the fibre optic cable wasn’t cleated to the house plumb so the whole installation looks distinctly “DIY”. I’ll have to make some modifications myself to make the house look nice again, which is frankly very annoying.

Pretty good. I find customer service to be great as well.

Just renewed my Airband contract with Donna Bond - very quick and efficient and offered a slightly better deal than I'm currently on - couldn't ask for more.

Very poor. Dropped out nd could get back to the page I was on. If you arent any better than this why on earth would I want to join you?????02

In a short period of time I was contacted by customer service(Sarah Aubrey) by voicemail- I rang and was forwarded to her quite quickly, and then discussed and agreed my upcoming contract renewal. Blissfully easy and short!

Owen came to my house today to install our Airband connection. He arrived on time. Really helpful, explained everything and left no mess. Terrific service.

Engineer turned up on time. He was polite and efficient however he took the easy option and installed the box on the bedroom wall and not adjacent to any power socket. I now have broadband but also have unsightly extension leads and cables. In addition I have the flashing light from the box in my bedroom.