The gentleman who came to perform the survey was very polite, efficient and knowledgeable. Shame he could not get a signal for us..

I love Airband, my broadband provider, always answer the phone quickly, even though they say there is a wait it has always been less than a minute! Great value for money and Emma Underhill guided me through the range of benefits to suit my contract renewal clearly.

Just been chatting to Josh and he was more than extremely helpful. We are due to be connected in a weeks time, and if their customer service is anything to go by we shall be ok.

What a waste of space! After having a webchat and researching thoroughly, I signed up for a full fibre broadband deal only to be informed, just a few days later, that the network was not built and the contract was cancelled. All indications on the Airband website and webchat were that the fibre connection would be made to my property.

Great company and excellent engineer!

I have never had a problem with their services.the price for what you get is very affordable, I will be staying with them for as long as they are around. The customer service team help in anyway they can. Thankyou to Sarah aybey for all your help

Jack Johnson did our install. He was very efficient & helpful. He went to great trouble to make sure everything was working OK.

Airband responded quickly after our initial enquiry. They explained what would happen next, both as regards their side and also what we could expect from our current provider. The conversation went some way toward allaying one’s worries and doubts about the transferring process.

Great service

Really helpful staff that came out over the course of 2 visits. Thank you for all your help

Fab offer on Internet, quick installation and great speeds.

All staff have been extremely helpful. Thank you and hoping for a successful installation.

Quick,efficient service and engineer installed with very little intrusion.

Really great experience so far with Airband. Very smooth process to sign up, competitive rates and good communication from everyone. Jack Johnson came today to install and has done a very neat and tidy job, explained everything, answered all my questions and showed me how to do a speed test - which is showing excellent results and a huge improvement on what I had before! Definitely recommend.

The engineer was very helpful, quick and efficient, good service.

Excellent engineer. Took care throughout.

Sarah Aybey is our contact and sorted out a new contract for our second year with no fuss at all. Very well priced and so easy to do. Thank you very much

The team dealt with my issue promptly, calling me and following up. Very helpful. Turns out it ws not an Airband issue after all

Easy to contact with clear and friendly communication from Sarah - great products and service at a reasonable price

Really appalling customer service from Airband. No one knows who is doing what. One person from customer service makes an offer for renewal who is not supposed to make (apparently) and other customer care team have no clue what's going on. Keeps passing me to different agents almost all departments who then promises that someone is looking into this and will call me back and nothing happens after that. Had to chase up multiple times and still no clue who is doing what and who is in charge of the situation. Worst customer services I have ever come across!!