Contact and emailed information seem very good but after giving my order and payment details for a new broadband system it was more expensive than the initial quotation!

Very grateful to Chris T and James M for completing the survey and installation on the same afternoon despite the lack of daylight and the pouring rain.

Great service easy sorted out very friendly and the advice that was given to me cause I was getting this installed in a caravan explain to me how it would get installed. Tell me when I would receive a date that would suit me. I would highly recommend this company to anyone, thanks again

I found the whole experience very easy. The ground crew done a superb job and the garden looks like it’s never been touched. The technician was informative and really, really helpful and a credit to your company

Airband have offered a great service so far! They have been really attentive and we’ve had no issues with service. The staff I have spoken to have been really helpful and down to earth offering a great customer service, nothing seems like too much trouble. Also a great price beating many competitors (especially in the Black Friday sale). Thank you!

Excellent, not fuss. We live rurally and have fibre connection with 150mbps - the support excellent - Thank you Emma your a credit to the company

Excellent quick installation and we're getting the advertised speeds. Very pleased. One minor point, no sealant put in the hole drilled for the fibre cable, but I can sort that.

a Person at the end of a phone to talk to and sorted everything out and made the whole process simple.

Not the best service saying I have a 6 week waite before installing me.

Very impressed! Quick installation, brilliant and helpful engineer. Fast download. Would highly recommend for anyone thinking of changing provider.

So far so good. Engineer worked around a few obstacles installing and running broadband speedily and helpfully. Satisfied with router and running speed for our area. Customer service and instructions useful every step of the way with great incentives!

Airband signed me up in August and I am still waiting for it to be installed. BT have withdrawn my broadband and Airband cannot say when they will install it. They continue to send out flyers urging people to switch but in the end they cannot supply.

Rural broadband?! I live well within the largest village in the country and Airband took 5 weeks to figure out it's not commercially viable to supply me with a service, even though neighbours over the road receive their products! Yes I understand cost vs profit, however their communication throughout the 5 weeks where I'd already left my ISP was terrible; failed timelines, no call backs and a general malaise. Even their website postcode search is misleading as it basically makes promises it can't keep. My advise is stay with your ISP or Starlink (if super rural) until you get a firm date with AirBand, and good luck.

I have been using Airband since it was first available on Dartmoor & Exmoor and was the 6th household to sign up. The best we were getting from BT and others before then was 3Mb download and 0.25Mb upload as well as being offline for days or even weeks when squirrels chewed through the lines. Airband offer was 40Mb download and 10Mb upload. Remarkably every summer for the first 2 years the download jumped to around 60Mb. Recently EE mobile began giving 250Mb down & 30Mb up. I contacted Sarah at Airband with intention of leaving Airband as attracted by the EE deal. However, my smart TV consumes a large amount of data and the EE unlimited offer is actually 600Gb each month and the thought of being seriously throttled and cut off for repeat offending had me worried. Airband has very rarely given us concern. From time to time speed reduced to 15Mb or so but a call assured us about reasons. Sarah has now upgraded our package to 100Mb download and 20Mb uploaded. If the service continues to be as reliable as has been all these years we will be more than happy. Regards Rob

Communication has been really great during the process and the speeds i am now getting are amazing! Definitely recommend Airband!

We found the company from the time we ordered to the day we had it completed very informative every step of the way. Would recommend company Airband every time.

The internet has stopped again.. I have tried resetting the Router. But that didn't get it working. luckily I haven't cancelled my Sky account. Please fix it ASAP.

Very helpful gentleman told me everything I need to know about the broadband Can’t wait for to be installed

Very nice and friendly engineers who did a fantastic job quick and easy installation thank you

I have nothing but good words to say about Airband, I have recently been contacted by Sarah Aybey from the renewals team, provided efficient service with regards to the renewal of my contract, I also have to extend my gratitude to the support team who advised and updated me about the recent slow speeds I was experiencing, keep up the good work!