Directplants

Mill Hill Nursery & Fish Farm, Cliffen howe road, PE32 1BY, Kings Lynn, GB
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4.50
Based on 290 Reviews

5

76.21%

4

5.52%

3

1.72%

2

1.03%

1

15.52%
About Directplants

We are a mail order only plant nursery set deep in the rural Norfolk countryside, part of wonderful East Anglia. We specialise in delivering high quality plants and trees across the whole of the UK direct from our nursery to your door and pride ourselves in offering a fast, friendly service. We accommodate all types of customers from the beginner to the more experienced green fingered gardener.

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Jackie A
United Kingdom | 01 September 2021

I ordered two honeysuckle plants and one jasmine at the beginning of July. All three plants were received in great condition and are growing abundantly. I couldn't be happier with them and will definitely use this company again.

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Tracey
United Kingdom | 28 August 2021

5 Star service. Plant arrived exactly as described and in beautiful condition. Very quick delivery, and great update on progress with order. Highly recommend.

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Barbara Sprod
United Kingdom | 17 August 2021

Lovely healthy plants and very well packed

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Brian Gibson
United Kingdom | 02 August 2021

I have today deleted the terrible review I left a week ago,I am always first to admit my mistakes , the Appletree I purchased grew leaves then shed every one of them, however now!! low and behold it has started new buds , so there is still life it so won't be continuing my claim for payment. This is not to say their customer service gets off scot-free, It's abysmal I still will not be using this business ever again. I've not told them about this as they wouldn't respond anyway.

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Phil A
United Kingdom | 30 July 2021

Had a bit of a disaster with our order (nobody's fault) and Directplants really stepped up and sorted it out. Would have no qualms about using this company again.

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Baljeet kaur
United Kingdom | 20 July 2021

Such a lovely healthy climber . Already started climbing .

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Pauline Simpson
United Kingdom | 20 July 2021

I placed an order with Directplants.co.uk last year for 2 large evergreen magnolia shrubs. A couple of months after planting them, one of them started to look worse for wear. I contacted the company and explained what was happening. They gave me some good advice and it fixed the problem. (I hadn't planted it in ericaceous compost - my bad!) A year later when they had both flowered, I discovered they were both the same colour (cream) and I had ordered a pink and a cream Magnolia. I contacted the company and couldn't have had better customer service. (It turns out it wasn't their fault as they buy them in small, grow them on, and then they sell them.) I was offered a replacement free of charge, without hesitation. I have just taken delivery of that replacement and it is a very healthy-looking specimen, and I am very happy with it. I have absolutely no hesitation in recommending Direct Plants, so if you're looking for some shrubs or plants, check them out.

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A J
United Kingdom | 01 July 2021

I received a Sorbus Pink Pagoda mountain ash tree today and I’m really impressed with it, especially for the price I paid. Excellent value for money. I ordered it on Saturday and received it on Wednesday. The tree was well packaged and is about 6 foot with plenty of leaves and even some berries on it. I’d definitely order from them again.

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Wendy Bertie
United Kingdom | 26 June 2021

Received my Agapanthus plant today, very well packed, beautiful plant already with 3 flower buds. I highly recommend this supplier

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Phil Marchington
United Kingdom | 23 June 2021

purchased a walnut tree, despite looking in very good condition it inexplicably didn't sprout plants direct replaced it with a beautiful specimen in full leaf will definitely buy my next tree or shrub from them

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Rosanna Thomas
United Kingdom | 17 June 2021

Had the worst experience with Gardening Express where I received very poor/dead plants, could not get any response from customer service and might as well have thrown money down the drain! Thought I’d try this company via Amazon since there was a comeback there if need be. Have to say the plants were very well packed, a very good height, and in very healthy condition ! What a difference between these two companies - chalk and cheese! Will certainly bring buying again and recommend to friends and anyone reading this review!

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Simon Kitchin
United Kingdom | 17 June 2021

Excellent first experience. Ordered 2 Plants and arrived as described and looking very healthy, would use them again

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Darrell Hayden
United Kingdom | 17 June 2021

I emailed the Company director to advise on delivery as my birthday fell on 17th June and asked if I should delay the delivery to 21st she obviously didn't read the email I sent her ,as it happens just got a txt from DHL to say it being delivered today between 14.50 15.50 therefore thanks Direct Plants NO Direct communication whatsoever POOR Customer Service And spoiled my Birthday Thanks Again !!!!!!

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Kim Thurston
United Kingdom | 20 May 2021

I ordered two of the 3-pack of shrubs together with a further shrub whose name I cannot "spell" and I was absolutely delighted with the quality and strength of the plants. Forget every other online provider, Directplants are the BEST

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Lisandro Defays
United Kingdom | 14 May 2021

I ordered 5 plants for my garden. Four of them came at the minimum size described and one of was even smaller! Fortunately after a few back and forwards I got a an extra plant free of charge but still small. Not good value for money.

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Leela V
United Kingdom | 08 May 2021

My first Directplants order of a 4-5ft Ceanothus shrub was delivered yesterday, within just a few days of ordering. Packaged extremely carefully, ensuring the tall shrub was well supported and totally undamaged in transit. Unlike most online plant suppliers' false claims, this shrub was actually the height promised (almost 5ft) and in superb condition, some buds already about to bloom. Really impressed with this company and already shopping for more from them.

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Tony Hall
United Kingdom | 06 May 2021

My first purchase from this company I have just purchased two Viburnum Opulus Roseeum Snowball Trees and they arrived very well packed and in a first-class condition, the plants are far better than my expectations, I am absolutely delighted and will buy more plants from Direct Plants

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Rowlands
United Kingdom | 01 May 2021

Plants arrived well packaged and in good condition. Highly recommend.

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Mary Drew
United Kingdom | 28 April 2021

Ordered an Acer as a birthday present. Arrived in perfect condition. Very well packaged. Would highly recommend!!!!

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Customer Aylesbury
United Kingdom | 27 April 2021

Excellent quality plants. Pack of 10 Thuja Plicata. Delivered as promised in excellent nick. Size as described, vigorous healthy looking young trees. Roots filling the pot but not root bound. Couldn't be better! I'm expecting a fantstic hedge in no time. Thank you.

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