
Glynis Gordon
United Kingdom | 20 June 2024Arranging my car lease with Nationwide Vehicle Contracts was a very positive experience. Lauren was very helpful and efficient, answering all my queries and arranging the details swiftly …. I received my car just a few weeks after making my initial enquiry. Overall a great experience … many thanks to the staff involved who were always friendly, efficient and professional.

Valentina Suma
United Kingdom | 20 June 2024Second time leasing a car through Nationwide Vehicle Contracts. Besides their very competitive prices (I do always shop around a bit before confirming) they make the whole process so effortless. They keep you informed and updated, communication is very professional and timely. If you email them with any question they will reply soon after (within working hours of course). They coordinate delivery and collection so you only have to just follow instructions. Lauren assisted me with my latest lease and she was very good at answering any questions and keep me informed on the process. Excellent customer service. If you are thinking to lease a car through them, you won’t regret it. Highly recommended.

Mr and
United Kingdom | 20 June 2024This is the first time I have used Nationwide Vehicle Contracts and have found the service and communication excellent. There was a longer delay than expected on the vehicle (not due to NVC) and Charlotte kept me informed and up to date all the way through. I did shop around and Nationwide came out top for price and choice and I can now add customer service. Very smooth process with no stress so thank you

Katie
United Kingdom | 20 June 2024This is my first time leasing a car and was advised to go with Nationwide from a family member. I have been emailing back and forth with Charlotte who has made the full experience so easy for me. She was very helpful and could answer all my queries, with such a quick response rate. Definitely recommend Nationwide, and Charlotte, if leasing a car

Gabrielle Turton
United Kingdom | 20 June 2024Hi I’m due to receive my 1st lease car in 5 days it was such an easy process and has taken approximately 4 weeks from the start. Lauren Reynolds was very helpful and made everything easy for me. I would highly recommend Lauren and the company

lindsey gallagher
United Kingdom | 19 June 2024Charlotte Croly was really helpful nothing was too much much trouble.

Kevin Enright
United Kingdom | 18 June 2024What great service . Dealt with Charlotte and made the whole process very easy .Pretty much from first contact to a given delivery date best part of 2 weeks. I couldn't be more happier.

Michael O'Halloran
United Kingdom | 13 June 2024Charlotte made it a very easy process to order my new car. Great communication and service!

Kevin Wilson
United Kingdom | 13 June 2024Ordered a car which I took delivery of last month. All good. My wifes car this month is a different story. Absolute shambles. Looks like I don't meet the criteria this time. It's a 'computer says no' moment. I have a grade A credit rating so that's not the issue. The documentation I provided on last car was good enough for money laundering but not this time.......absolutely crazy.

Steve Clayton
United Kingdom | 12 June 2024Great service from Charlotte on 2 cars ordered in the last couple of months. Easy and stress free from first contact through to delivery. Highly recommended.

Adam Edwards
United Kingdom | 12 June 2024car was delivered in a poor state - filthy inside and out!! tyre pressure light was on, and now I'm being told that I have to take this into a dealership and incur any costs to fix. customer service call centre was a very poor experience with the rep showing a lack of empathy, and the sale rep that i had spoken to just went radio silence and ignored all my emails and calls. very poor experience and will stick to Select Car leasing in future

Melissa
United Kingdom | 11 June 2024This was the first time that I have used these guys previously I was using a different broker who was unable to find a replacement vehicle with my budget. After finding an affordable car, from completing the finance application to receiving the car would’ve been less than two weeks, however, I had to push that back a week to enable me to send back my previous car. The advisor on the phone that was dealing with my car was Charlotte Croly who is very helpful and also assisted me sorting out a new lease for my mother. Overall a good experience and I would be highly likely to use the services again in three years time. Another point to mention is that they are very good at managing expectation about car delivery, However, in my experience and my mum‘s experience, it was very quick from acceptance to the cars being delivered. Also a quick mention for Claire Donohue who picked up my case when Charlotte had a day off, she was also very helpful and dealt with my mums lease.

Mark
United Kingdom | 11 June 2024Despite a terrible start due to my own organization's failure to get documentation returned and the potential for disaster, your extremely helpful staff have puled it out of the bag. Kayleigh Waters went above and beyond to make sure I was kept up to date and did everything possible to make sure it all went to plan, she is a credit to your organization.

Sara Hiam
United Kingdom | 10 June 2024Quick, clear and fuss free process for my first lease car. Kayleigh was quick to respond and informative and received the car quickly and no issues at all. can't recommend enough

Joan Webb
United Kingdom | 10 June 2024I have not had a lease car before but Kayleigh handled my order with ease. She explained everything to me and the process was simple. She knew I needed my car quickly and I had it within three weeks. Pleased with the price. Overall a good experience.

Mustafa Alvi
United Kingdom | 09 June 2024Great communication and service! Kayleigh who was my sales representative was great in guiding me through the process of getting my car!

Beth Lion
United Kingdom | 08 June 2024Dealt with Kayleigh Waters who was very efficient and helpful. Ordered my car, was told 3 to 4 weeks, 6 days later car was delivered. Can’t ask for more than that. Have been using this company for about 5 years now and will continue to use them. Very happy

Rebecca
United Kingdom | 07 June 2024This is the second new car I’ve leased from nationwide and I’ve found the process even easier second time around. The customer service is excellent- I was dealing with Kayleigh Waters and she was fantastic. I really recommend them!

James
United Kingdom | 07 June 2024This is my second time of using Nationwide Vehicle Contracts and both times the service, communication and price has been very good. My vehicle even arrived 2 months earlier than originally quoted so extremely pleased with that! Kayleigh kept me up to date during the process and was very easy to deal with on the phone and sent prompt responses to my emails. Thank you.

Mark Tripp
United Kingdom | 06 June 2024Having leased once before, I’ve been very impressed with how slick the process has been. Everyone at NVC has been very responsive, just over a week from initial enquiry to delivery date, and at a lower cost than I expected. Charlotte Croly handled my enquiry and was very helpful, professional and friendly. Looking forward to delivery of the new Seat Ibiza!