My daughter (6 years old) had studied online Chinese with Lingoace since 02/2021. She very enjoyed learning. The stuff Miss Lynn is very nice and kindly, organizing everything for us. Her teacher Mrs Anna Jiang is very passions and patience. She loves her teaching and material made by her own. I would recommend Lingoace for learning Chinese.

The courses are lively and interesting and interactive, which can enhance children’s understanding and memory of Chinese characters. The teacher’s after-school service is also very timely and caring

We are very happy that we found this platform for our kids to learn Chinese. Kids love the lessons and we really see the good results. So much better than some off-line Chinese school in Amsterdam. Really recommend it to Chinese parents living abroad.

My son has learnt Chinese for 5 months. When he started, he could not sit for the whole class as he was a bit young and His Chinese was 0. The teacher was very patient following his interest and made him feel more confident to speak Chinese. Now he could do simple conversation in Chinese. The teachers also advise me how I could help my son practice after class which was really helpful. My son made friends with them. The consultant is very friendly and patient to help me solve problem and remind me to check the report. The IT support was patient to help me so love problems as well when I had technical problem at the first class. The class program is very interesting as my son really enjoys learning through playing. I appreciate I chose lingoace as my son's Chinese teacher.

Lingoace is an amazing learning Chinese program. We high recommend it to all of you. My daughter is 4 years old with the individual earlier learning class in 25 mins per class. Durin the class, the teacher is very inducing to the littler kids, not only nice ,patient, but also very very perfection and funny. Making my little kid always expected the next coming class. Especially my kids favour teacher is Mrs Jia Liu,she is the very wonderful teacher .Also the content of the education is matching the language of the mainland China , it is fully help us to learning the Chinese on the right way in the oversea. Therefore , we are highly recommended this class to all of you. Hopefully my comment will help you for your kids in learning Chinese with choosing lingoace .

For myself, I'm using this platform to enhance my kid's mandarin standards and love for all things Chinese. Xiao Laoshi is very patient and my kid enjoys her classes very much thus we decided to sign up after the trial. Support was rendered beyond the call of duty and it was superbly delivered by Carrie, their IT support (don't know name) was helpful too when my kid encountered some problems. We look forward to smoothly completing the course and carrying on with Lingoace especially if they keep this up! Highly recommend and appreciated. 赞！太棒了！Hope u have a math course too. Hahahaha.....

老师非常有耐心，认真负责！教了我们一些学习中文的小窍门，让学习效率变得更高！通过每次课后的沟通，家长和老师互相配合，几个月时间孩子的中文水平进步明显

My son ( 6 year’s old)has been with LingoAce for over 9 months now. I could see the improvement in his Chinese speaking and hand writing. Mrs Qin is very friendly and talking to her twice a week is part of his routine now. He talks more in Chinese in daily than before. What’s more, now I have my daughter ( 4 year’s old) in the 25 min one-to-one class and she loves it too. They have different classes and suit all the age group. I would strongly recommend LingoAce if you are looking for kids’Chinese learning!

My kids had study Chinese with Lingoace for more than one year. In Lingoace , My kids can learn traditional Chinese with very professional teacher . Her teacher Miss Wu is very knowledgeable and patiently. My kids now already can read Chinese book very frequently and write composition by Chinese as well. The staff of Lingoace is also very friendly. Thank you Lingoace!

My son is very willing to learn Chinese from your teacher, and he has made great progress. I am very satisfied with your after-sales service. The staff is very active, serious and patient in their work. They have been reminding us to attend classes on time. Sometimes we are outside on vacation, the same We can get your excellent service, thank you.i will keep Introduce my friends.

I am very happy to sign up Lingoace Singapore. Theie staff (Mu Ming) he is very helpful when we have inquiries b4 sigb up. Teacher is very patient and nice. The material provided by Lingo Ace is very good. My son can review the material and learning anywhere anytime. I am really appreciate teacher professional teaching and patience to my son. Thank you =) I would definitely recommend Lingo Ace to my friends.

I had a great experience with consultant Carrie. She is a very nice lady. She truly cared about what I need and she went beyond to make sure I had all the information required to make the right decision for my kids' enrichment classes. She didn't try to pressure me into buying the package. I was also very pleased with the customer service here in SG. My kids enjoyed their classes. Thanks all the wonderful teachers too!

My gal have been with Lingoace for 2 months...i like their teaching materials and how the teachers try to engage the child. Lingoace change my perception of online learning. They are really catered for online learning.

I appreciate the patience of the customer support in understanding our needs as non-native Chinese speakers. They offered suggestions for my daughter to better optimize the experience. They also explored ways to tailor-fit the classes to my daughter's needs. The multiple support team set-up also was helpful because when one of the staff is unavailable, you can try to contact another staff who also understands your child's class arrangements. Special thanks to Peggy for always being very helpful to me.

It helped me learn some but I think the class can be improved more.

Very bad support once u signed up the course and cannot withdraw anymore. When they ask u to sign up the courses, all the people were very supportive and providing a lot of help during payment. After that, very difficult to contact them. My son missed a few classes and all of these cannot be replaced(replacement can be done as per mentioned by them prior signing up), after signed up, no replacement, no support, no withdrawal blablabla. Won't continue anymore after his current course.

The trial was engaging and the teacher was patient. She was encouraging as well. Our son enjoyed the class. Hence, we signed up within 2 hours of trial. It’s flexibility to use the credits for various classes is appealing as well. Special mention to Mu Ming, the consultant who went through great length and trouble to accommodate to our requirements as we only had one timing available. He was ever patient and always tried his best. Not pushy at all.

ေကာင္းတယ္ က််ေနာ္စိတ္ဝင္စားပါတယ္

对费贵公司的个别老板师和学习管非常不满意，老师的水平教小朋友孩子大刀是用来杀人的，还是公司有分享课程，每次分享都不到位，反应学管老师态度非要常恶劣，有视频和聊天记录为证，现在申请退款，强烈不推荐这款个公司

Update August 22, 2021 After I informed LingoAce that they were in violation of US and California privacy laws, and that I had reported them to the FTC, California Attorney General, the press/news outlets, and bloggers, they informed me they had deleted my child's data. I am incredibly relieved and appreciative. Though, I am still waiting for confirmation that all backups have been removed, and that my child's data has been removed from any machine learning/AI/training models. One of the bloggers, and I think I agree, suggested that for those who care about privacy: 1) it might be better to go with companies such as GoEast that use an external meeting service such as Zoom. The learning company doesn't control your child's data and Zoom can focus on the meeting technology and security 2) a company in the EU, such as Vivaling, is required to adhere to stricter privacy requirements === Update August 2021: After LingoAce reached out to us, we were able to sign up. Scheduling classes has been seamless. However, for any parents who care about privacy, there are a few red flags. 1. LingoAce maintains a full video and audio recording of every single lesson. This includes the trial session. 2. Very loose security - it seemed like everybody we spoke with at LingoAce could view our child's data. This included every single salesperson we spoke with, and there were at least 3-4. I asked for the video recordings to be deleted. I could possibly see a business case for keeping the most "recent" videos. But there is no reason at all why LingoAce would need videos of my kid dating back over half a year. However, my LingoAce contact said that they will not stop the recording, and they will not delete it. Original post (about the signup experience) ================================== As American-born Chinese, we do not speak but we'd love our kids to learn Chinese. Our issue is that LingoAce only communicates in Chinese (even though they say they have English customer service/speakers, their English is really poor). We even tried contacting the North American office in Los Angeles, thinking that might be a better experience. But even just asking a question "How can I sign up?" requires that we create an account. I guess it's not surprising that the customer service experience is not what we're used to in the United States, since this is apparently a Singaporean company. A few other things that differ from a US perspective -- communications are via WeChat or phone. Phone is inconvenient since you need to schedule during Asian (Chinese/Singaporean hours), and while they will use email - it inevitably reverts to WeChat (and in Chinese!) Fortunately, WeChat has a translate option, but I really wanted to make sure I had a clear understanding before paying money. Also, if I can't even sign up easily - what will the customer service be like if I run into any issues (scheduling, website, anything at all) AFTER I sign up? Finally, they are very focused on selling only! They even tried to convince me to sign up our 1-year-old baby for classes! UPDATE Jan 17, 2021: Via TrustPilot, they asked for our account/registration(?) number, and then they'd look into things. We replied with all the info, but since we did not sign up for classes, no one is helping us. Side note: A parent we know is trying to coordinate a group buy. It appears LingoAce (unsurprisingly, perhaps) offers better deals to Chinese speakers. The other parent was offered 110 classes for $900. We were offered 74 classes for $900. Also, in order to get all the classes, we need to post about LingoAce once a week on social networks. I see that someone else mentioned this, I guess this is why I hear about LingoAce so often. Finally, we were told the deal ends today, and we need to sign up ASAP if we want it. One other issue is that we took a free trial class 6 months ago, so we no longer qualify for a trial class to re-assess my child's level. This is not something they are doing wrong, but it is probably not a good policy for them. LingoAce is telling me that I "already listened to the first class", so I don't get any more chances to listen. The problem is that I don't speak Chinese, my child stopped in-person Chinese classes, and I don't know how much Chinese they know at this point. For those in the US, this is a very non-customer-friendly company - probably normal in other parts of the world, but not the US.