The Luxury Closet

Novotel Dubai AI Barsha, API Trio Tower 901, -, Dubai
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4.00
Based on 851 Reviews

5

70.62%

4

5.88%

3

3.06%

2

2.35%

1

18.10%
About The Luxury Closet

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Aneesa Alhosani
United Arab Emirates | 10 July 2024

I started to buy a small bag to check the credibility of The Luxury closet. I received it and I wasn’t disappointed. The item is as it is in the photos. All flaws (if any) are captured vividly. After 2 weeks i bought another one, more expensive than the first purchase. Im very satisfied and happy with my items ! Looking forward to more purchases in the near future. Transaction is done smoothly and swiftly. All the best The Luxury closet!

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Daniela
Australia | 08 July 2024

I have received goods as promised, if description says good condition and in my own experience I received them in a good condition at this point I totally trust the pictures and the description. Thanks

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janella sullivan
United States | 07 July 2024

I love my purse. It arrived on time and it is beautiful. I recommend it based on my experience.

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Tanya
United States | 04 July 2024

The prices are great. The descriptions are very accurate. I love that items are authenticated. Items ship fast

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Julia Lewis
United States | 03 July 2024

It was very easy to shop and buy on the website. Also my beautiful jacket was delivered almost a week early!

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Talal Bohamad
Kuwait | 01 July 2024

Very well and great

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GDSX
United Arab Emirates | 26 June 2024

Amazing Shopping experience . wide variety of authentic luxury items to choose from and great customer service. fast shipping . will definitely come back for more

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Irene
Greece | 25 June 2024

Excellent items at good prices

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customer
Kuwait | 20 June 2024

The policy of ( no returns ) for all handbags ( purchasing from Kuwait) , is not comfortable for me, when I don’t like the handbag ,actually I stopped buying from the website after 10 failed purchases!!

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Annie Sherman
United States | 19 June 2024

Beautiful item, super fast shipping, well packaged, customer service responded quickly to my concerns. Will buy again.

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Monica Pericu
United Arab Emirates | 18 June 2024

I was unsatisfied with a purchase and the management promptly took care of my risen concern and we found a common ground for both parties to be satisfied. Thank you for taking care of your clients and being professional.

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Khuloud AlBlooshi
United Arab Emirates | 12 June 2024

I am thrilled to share my recent experience with the luxury closet team. Last week, the handle of my bag broke, and I reached out to their customer service. I received an immediate response, and the very next day, someone informed me that my bag would be sent for repair. Within three days, a delivery person came to pick up my bag, and after just two days, I will have it back, perfectly repaired. I am incredibly grateful for the luxury team's prompt and efficient service. They have never disappointed me, and I will continue to shop with them without hesitation. Thank you, luxury team, for your exceptional support.

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Reem
United Kingdom | 11 June 2024

You will almost certainly make less than the quote they give you. They photographed my item covered in lint, are selling it at an unreasonably high price, and are only now mentioning there is a $600 customs fee if I want to cancel the sale. Having worked with several consignment stores, I have never been asked to pay fees this high to get back an item that's already mine. They want to encourage you to leave your things with them for 1 year in the hopes that you'll settle for the gradually lowered prices every month, leaving you with a very low payout. Disappointing experience. Edit: Laughable that in their response they say they're looking for my contact info. I've been emailing for 2 months now with no response whatsoever. This is the same email they were responding on before I sent my bag over so I know it's right. Truly just want my bag back at this point.

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Sonya Sims
United States | 09 June 2024

I ordered a Gucci sweater dress that I had been looking for. My order arrived very quickly and was in excellent condition as stated on the site and the price was right! I will definitely shop with The Luxury Closet again.

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Shauna Mobley
Saudi Arabia | 08 June 2024

The Luxury Closet has the most beautiful and high quality items. The items are consistently better than the given description. Additionally, items are beautifully wrapped for delivery.

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NM
United Arab Emirates | 05 June 2024

Totally agree with customer below. I gave a lot of my items and over the years back in 2020 they sold and I’m very busy as a person and the prices after a certain time dropped and were sold WAY BELOW as per their terms of drop discounts! a price that til date I am so upset about. It was a Gucci briefcase item and I ended up getting under 700aed..It was in very good condition. Sometimes I doubt if these items are sold to customers and not resold elsewhere be bought second company because til today I am so upset and for my new LV loafers over 2.5k ended up being sold for 700aed and they hold me accountable for not checking, I may have reduced the price one.. then automatically on some month they just dramatically reduced. I lost a a lot of money. I have so much regret. I never used them again! I don’t think they quote fair prices on good conditioned items. They will never offer me any money now for the damage that has been done. 2 bag values at (suitcase around 15k sold at 645aed) other was also around 16k sold for just over a 1k. Few years ago but I am still very upset on top they take their funds. I asked them once when I called that I wanted to see customers invoice because I just couldn’t believe they would sell it that low but they refused.

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marika
Switzerland | 02 June 2024

My second buy on this website. Great finds for fantastic prices. Super fast delivery without cost.

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Jennifer Wydom
Dominican Republic | 01 June 2024

The transaction was seamless. My item did require additional information while in customs, and I got an immediate response when I reached out letting me know what I needed to do. The bag arrived and was as gorgeous as described

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Catsup
United States | 31 May 2024

I made my first purchase earlier because a friend recommended this site. We both signed up but then the referral code didn't work. I messaged them via WhatsApp but haven't heard yet. I will update this review once item has been received.

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kanishk kumar
New Zealand | 29 May 2024

Very nice products and customer services! Highly recommended

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