
Stuart Brown
United Kingdom | 30 August 2022Hi I’m a contractor that has worked for James Gibb for a number of years on multiple contracts I’ve never had a problem that couldn’t be solved Atm I have contracts in and around the Inverness area I have a great working relationship with Gemma I find her polite and professional and feel that she is good for the clients and contractors alike as she is a good communicator

MRS ANGELA
United Kingdom | 30 August 2022Hi We would just like to say Gemma is always helpful and to the point when dealing with us. When issues are raised we have no problem with Gemma.

Derek
United Kingdom | 30 August 2022I've been a contractor for James Gibb for the last four years all their staff have been professional and a dream to work with.

Shirley McEwan
United Kingdom | 26 August 2022|Prompt attention. I had the pleasure of dealing with Carol-Anne Ritchie in Property Sales today. I had raised a query with James Gibb which unfortunately hadn't been dealt with. However, upon speaking to Carol-Anne today, my query was dealt with and I had an answer within minutes. First class service Carol-Anne.

A INGLIS
United Kingdom | 23 August 2022I would just like to take time to thank Nicholas Morrison for his effort and professionalism in organising a very complex repair to our building. Taking all the stress away with dealing with contractors etc.

Nicola Douglas
United Kingdom | 20 August 2022We always wondered what we actually paid a factor fee for. We challenged the factor and our local contact Gemma took the time to sit down and explain it in detail. To be honest we didn’t realise how much they did to upkeep the area and really appreciate the service and the time Gemma took to go through everything with us.

Ruth Alexander
United Kingdom | 19 August 2022Can't fault the service from Alison Edwards at James Gibb. Alison always deals promptly with any problems and takes the time to explain things thoroughly. She always goes the extra mile and tries to do her best for our property even when the odds are against her. Alison you have the patience of a saint !

Suzanne
United Kingdom | 17 August 2022I am well aware that moaning about the factor is a favourite Glasgow pastime (often with good reason), however on this occasion, I have to give maximum credit to Lyndsey MacDonald, Property Assistant at the Glasgow branch, for her 24hr turnaround of an issue that was causing a great deal of stress in our building. So, thank you Lyndsey!

Alison Murison
United Kingdom | 17 August 2022Jo Cooper, Senior Development Manager in Aberdeen provided outstanding service to us. I reported an issue regarding a tree in the development and she dealt with it immediately and efficiently.

H Kelly
United Kingdom | 16 August 2022Thank you so much to Carol-Anne Ritchie, Glasgow office for assisting us in connection with the sale, despite the fact the issues outstanding were from different departments she co-ordinated, assisted and pressed them for responses to help achieve settlement and kept us fully updated.

Masood Malik
United Kingdom | 15 August 2022I am very happy with the service I have received from James Gibb. In particular, I would like to thank Charlene who has been very helpful in taking care of our property.

Marie
United Kingdom | 15 August 2022I'd like to give a huge shout out to Kayleigh McLachlan at the Glasgow office. Kayleigh has been my property manager since before the pandemic and has dealt with all issues regarding my flat and/or building in a timeous and very professional manner. I've been given answers to any queries promptly with the processes of any ensuing follow up procedures being explained and carried out. Kayleigh has kept me informed along the way giving me the peace of mind that she is reliable and has flat owners' interests at heart. This was also the case within the limitation of the pandemic where queries were followed up either via email or by telephone. I'd just like to say a huge thanks for taking the time to sort out issues so professionally.

Julie
United Kingdom | 12 August 2022for her help today. I needed information about Buildings Insurance and was delighted that she got back to me very swiftly with clear, helpful information. Thanks Carol-Anne!

Elaine Hunter
United Kingdom | 11 August 2022Thanks to Lyndsey for delivering an excellent service! The leak in my flat was sorted within two hours and it was a pleasure to deal with Lyndsey who has a polite and efficient manner. Five stars indeed!

Lewis Shand
United Kingdom | 11 August 2022We are a contractor who carries out work for James Gibb and have always found them easy to deal with and the property managers we deal with in the Aberdeen office (Jo Cooper, Claire Q, Heather etc) to all be prompt and efficient with any queries or issues we may have whilst on their sites. Happy to recommend.

customer
United Kingdom | 10 August 2022I would like to express the excellent service I have had from James Gibb in Glasgow especially to Lyndsey Macdonald with the prompt action she takes in dealing with communal issues within our property. Excellent factors.

Sandra
United Kingdom | 08 August 2022I have sold my flat and no longer have this company as my factors, which is a huge relief. The exception to the rule is Stephen McCabe from their Glasgow Office. I had an outstanding issue regarding my last bill and it was sorted within hours thanks to him and his ‘can do’ attitude.

Jillian
United Kingdom | 08 August 2022James Gibb have taken on the factor role at our building. I have to say the stairwell and bin storage area has never been cleaner, it is now well maintained and looks much neater. Lots of bits and pieces in the building that were long overdue to be fixed have now been done and the building is in an overall better state.

Eileen
United Kingdom | 05 August 2022I have to say that Claire has the most pleasant and helpful manner and when she says she will get back to you she always does and takes her time to explain things Eileen Hamill Netherblane

Marc McPadden
United Kingdom | 01 August 2022We have worked closely with James Gibb as a contractor for years and always found them to be an excellent company, the Property Managers are first class and have a great knowledge of the properties they are dealing with. Marc McPadden Clean Sweep Ltd