Really quick service, good communication throughout from everyone I spoke to, and a nice little courtesy car provided too.

Professional service

The service was smooth

Very good service, repair work was excellent. Lorena in reception was very helpful and efficient and everything was very straightforward.

Needed a new bumper,it came back super quick, nice and clean...but my bumper has got about 7 or 8 cracks in the paint....not great

Quick response and great communication very professional

I was very impressed with the timing of the collection and delivery of my vehicle which was exactly on time with no slippage of an extra few days at either end. Gerry explained everything in great detail and answered all of my questions of which i had quite a few regarding the repair work. The repair itself was faultless and my car looks and feels as good as new if not better. I also noticed that my car was cleaned before it was returned which was very nice to see and the customer service during the entire repair process was exceptional. I would strongly recommend using AD Williams to all of my friends and relatives as i am one very pleased and happy customer.

Great communication and friendly staff

Boot allingment not good, larger gap on one side.

Nice and neat bodywork…can’t see the difference between original and repainted work. Thanks guys

Everything taken out of my hands which made it easy and everything dealt with efficiently. Staff all very, very pleasant. Kept informed of progress on daily basis and told when car would be returned. Courtesy car delivered to me at my home which made everything very simple. Couldn’t fault them in any aspect. Perfect repair and car fully valeted - looked like a new car! Amazing!

Aled is reliable professional and does not waste time doing the job. He was in, out and my 2 year old elec problem was solved and a Hive fitted. I highly recommend Aled.

Lynn answered queries quickly. Was unable to give5 stars as was disappointed to have to leave my car with keys under wheel. It was then picked up by another firm from Haywards heath and taken to shore ham . The car didn’t actually get to you until almost one week after the accident.

Extremely polite, efficient and good communication about my repairs. My car was returned looking like new. Thank you A D Williams

AD Williams collected my truck, gave me a damage report, and fixed the damage within a week. They were very efficient and kept me up to date throughout. I have more work that I need to do to my truck and will definitely be going back to them as soon as possible.

Very efficient service collection and delivery and paintwork job looks excellent thank you Andrew vallance

We had an accident that was covered by insurance. It went into the garage end of august and we got a call 23rd sept saying it was ready and it wasn’t. It had no tyre pressure in 2 of them and kept coming up with an error message. Originally we got told it could be fixed in 5 minutes, then next day and before we knew it it’s the end of October and we finally got our car back. Seems like they did a good job but shouldn’t have told us it was ready when it wasn’t and could have had better communication. AD Williams did try and help by giving us a courtesy car, however both cars they gave us weren’t good at all. One we had to call the AA out due to battery issues and the other sounded as if it would breakdown driving just a few miles down the road.

Really pleased with the job done. Excellent communication from start to finish with everyone I spoke to. Car was collected from me, repaired promptly, cleaned inside and out and returned to me. Thank you Simon, Steve and all concerned. Pauline

can not fault the service at all, kept me informed at every step and went above and beyond when it came to pick up and drop off of the car, the guys calling me to keep me informed of ETAs. couldnt believe the turn around time as well, and a great valet to top it off. thank you everyone at AD williams

Good fast job Well done