When information was required I was unable to use links provided but a telephone call explaining my problem was courteously received and alternative arrangements made. No fuss just pleasant competent service given

My car was picked up and taken away for repair. I mentioned to Driver Paulo that I would struggle without it due to my wife being disabled. Paulo must have passed this information on, as my car was repaired and returned to me the very same day! All communication has been first class. Including Paulo. A really nice guy.

Smooth, timely process and carried out to an exceptionally high standard.

Excellent customer service. They went the extra mile to be helpful.

Friendly reception staff. Marvellous repair job. Very pleased indeed.

Excellent service. Kept me updated with my repair. Helpful, friendly staff made the process easier.

The service was exemplary. I was well informed and updated regularly from phone calls to texts and updates on the computer. The work was outstanding, like getting a brand new car, I was very impressed. High quality staff and building set up when I went to visit.

I would recommend AD Williams they were good at response.

Great job , great communication, brilliant management, amazing staf members! My car was repaired painted and valeted and received back like was never involved in an accident! Thank you for all services!

Excellent service along with a more than suitable courtesy vehicle

A.D. Williams repaired my van very quickly after an accident with someone going into my wing they picked it up my van at the time and day they said they would repaired it I brought it back to My Address, very pleased with the work would highly recommend

Very professional Team, timing was spot on and everyone I spoke to was very polite and personable. Thanks for a great job on my car guys Andy T.

The whole process was very good. And my care came back like new x excellent service

I was kept up to date at all time's,a lovely friendly man I think was called Barry,came and collected my car and dropped off the courtesy car.The work done was so well done,the colour match was perfect.Thank you AD Williams Team 👏 I would highly recommend you.

AD Williams provided a high standard of service. Alex took considerable time and showed great care in helping me choose the best solution for repairing my car. They delivered the repaired vehicle on the promised date, and the complimentary valeting was a nice touch. When I noticed a couple of minor issues after the repair, they promptly took responsibility and resolved everything to a high standard. Their driver, Gerry, was very courteous, making the delivery process smooth and stress-free. Highly recommended.

Excellent service and quality of work done

hi there job and arrangement was excellent

My whole experience with AD Williams from start to finish was amazing. My car was in for a week, they were so quick! I had a courtesy car and even when that had a flat tyre they came straight over and sorted it out for me. The office staff are so friendly and helpful and honestly I wouldn’t even know now I’d had a fight with a bush, the repair job is perfect! 100% recommend, don’t take your car anywhere else.

My car went here after a third party drove into me. They had the car 2 weeks for quite a minor repair. The allow wheel paint is dreadfull, not impressed at all, it's very lumpy. It's had a new tire put on and I've had the car back a week and already I've had to put air in it 3 times as it's keeps going down. The day it was delivered back it was sitting at 25psi. There is a small dent which was caused by the accident, I showed the person all the damage when they picked it up. When the car was given back I noticed the dent and the bloke just shrugged. I also think the rear wheel is slightly out of position, I was assured after emailing the company that if a wheel is damaged then they carry out wheel alignment. There was nothing in the document to say wheel alignment was carried out. So I am going to have to pay to get the wheel alignment done for peace of mind. Partly my fault for saying I was happy with the repair. I didn't want to refuse the repair for the small dent as I really wanted my car back, however after noticing the alloy wheel and the issue with the tire I'm kicking myself for not complaining at the time.

Very happy with the repair and the car was returned within three days, which was quicker than I expected.