Optical Express UK

GB
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4.50
Based on 756 Reviews

5

86.11%

4

2.51%

3

1.32%

2

1.32%

1

8.73%
About Optical Express UK

For over 30 years, millions of patients have trusted Optical Express with their eye care. As Europe’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our surgeons undertake more laser procedures collectively than any other provider in the UK and Ireland. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many. Optical Express is focused on delivering exceptional patient care and outstanding clinical outcomes through continued investment in both our technology and our people.

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Katie Forrest
United Kingdom | 08 March 2025

Went to St Enoch's Centre in Glasgow for my eye test. Seen Shona who gave me the eye test and Kitti who helped me choose my glasses. Process was very quick and the ladies were very helpful

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Consumer
United Kingdom | 07 March 2025

Very thorough examination by Shona and looked after by Simrin in the St Enoch store. Respectful, courteous and very informative re my prescription and choices.

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nicola
United Kingdom | 07 March 2025

it was st.Enoch centre breach and it was shena and avone and they were fab and very lovely! really recommend

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Yaz Khan
United Kingdom | 07 March 2025

Went to the optical express in Milton Keynes, staff were very friendly welcoming. Made me feel comfortable as i was anxious about having eye surgery for the first time.. would 100% recommend

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DD
United Kingdom | 07 March 2025

Absolutely fantastic service from the beginning to the end. I was very nervous as I had very problematic eyes, the staff were amazing and very reassuring, especially Sharron, where nothing was too much to ask. I am so happy with my eyes now, I have already referred two friends.

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Glyn Hughes
United Kingdom | 07 March 2025

Even being an anxious patient, I felt at ease from start to finish…constantly losing my specs, not being able to find them, breaking them, squinting & generally frustrated at not being able to see like I used was just not for me anymore so now I’m so happy that Optical Express has made it all seem like a bad dream!

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bar performance
United Kingdom | 07 March 2025

I went to mk clinic Andrea and the team where amazing I don't know why I didn't do this years ago

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Ross Leslie
United Kingdom | 07 March 2025

Very good experience. Friendly staff very helpful and knowledgeable

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Noor Fatima
United Kingdom | 07 March 2025

I recently had laser eye surgery at Optical Express, and I couldn’t be happier with the results! The entire process was smooth from start to finish. The staff were incredibly professional, friendly, and reassuring, making me feel comfortable every step of the way. The procedure itself was quick and painless, and my vision has improved dramatically. I’m so pleased with the outcome and would highly recommend Optical Express to anyone considering eye surgery. Thank you for an amazing experience!

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customer
United Kingdom | 07 March 2025

Great kind staff, good explanation given and would recommend to friends.

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Matthew Stanton
United Kingdom | 07 March 2025

I went for monofocal lens replacement so I no longer have to wear glasses, After surgery I still have to wear glasses I also have worse vision, negative dysphotopsia (I can see the edge of the lenes) large floaters , serious glare which stops me from going out at night , bad headaces and debris on the lens which I can obviously see My life is ruined because of these people They are very nice people untill you complain . After 3 months or 5 visits all further assistance or procedures are charged 3 months aftercare no 1 year Read the small print Please Please avoid this company .

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Arfan Sheikh
United Kingdom | 07 March 2025

Fantastic team at St Albans. Very thorough explanation of planned surgery. Thank you to Sue, Jack and Orla

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Kabita GM
United Kingdom | 06 March 2025

Seen in ST.Enoch’s today by Shiona & Yvonne All the staff were good.

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Lee Todd
United Kingdom | 06 March 2025

The whole process from my first consultation to surgery and aftercare was outstanding. On each visit to the Dartford Clinic, I was always made comfortable and welcome by the staff who do amazing work. Everything was explained in a clear and concise way, and I always felt well informed on my surgery and care. Since having surgery my daily life has become so much better, and I know sometimes using the phrase life changing is too obvious but following surgery my life definitely has.

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Canning
United Kingdom | 06 March 2025

Had a fantastic experience with my laser surgery yesterday and have been looked after by the lovely staff at Cambridge and the clinicians that I have seen leading up to my appointment. Very friendly and professional staff. Thank you to the lovely lady who helped with the contact lens. Thank you for the lovely theatre staff and amazing surgeon who were with me yesterday, they are all a credit to you. Thank you again

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Ms Melanie
United Kingdom | 06 March 2025

When I decided to have corrective surgery I was quite nervous as I didn't know what to expect. My whole experience from start to finish was of the best quality, all of my questions were answered and I was put at ease. The aftercare was sat at a high standard . I would highly recommend optical express. I can't thank them enough. It's amazing having 20/20 vision again after such a long time .

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Ewan
United Kingdom | 06 March 2025

City st. Enoch branch Saw Joanne, Yvonne and Marie. Staff were kind and professional Quick prompt service Would recommend to a friend

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Katy
United Kingdom | 06 March 2025

St.Enoch branch, Shiona and Yvonne, Staff were really great and made me feel very comfortable. The test was easy and smooth and an enjoyable experience

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Rachel Cameron
United Kingdom | 06 March 2025

Went for a laser eye surgery consultation at Optical Express on Vincent Street. Absolutely blown away by the AMAZING customer service- Jack and Ross were extremely helpful, friendly and encouraging in supporting me through the process. Would strongly recommend!! :))))

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Jay Jackson
United Kingdom | 06 March 2025

Natasha in Peterborough was amazing. So thorough and explained it all. Superb!!!!

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