Optical Express UK

GB
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4.50
Based on 756 Reviews

5

86.11%

4

2.51%

3

1.32%

2

1.32%

1

8.73%
About Optical Express UK

For over 30 years, millions of patients have trusted Optical Express with their eye care. As Europe’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our surgeons undertake more laser procedures collectively than any other provider in the UK and Ireland. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many. Optical Express is focused on delivering exceptional patient care and outstanding clinical outcomes through continued investment in both our technology and our people.

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Johann Lamont
United Kingdom | 28 February 2025

Had an appointment at Optical Express in the St Enoch’s Centre, Glasgow. Shiona, Yvonne and all the staff were highly professional, efficient, reassuring and helpful. I have had occasion to be very grateful to the staff at this branch for their speedy diagnosis and action on my behalf.

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Sophie Belcher
United Kingdom | 28 February 2025

Just had LASIK eye surgery with optical express, consultation and post op in the Liverpool branch, surgery in Manchester. Amazing experience from start to finish! After 21 years of needing glasses/contact lenses, I now wake up with perfect vision! 😌

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Aiten Abbas
United Kingdom | 28 February 2025

The staff at the st enoch’s branch are absolutely fantastic, they’re very understanding and helpful in all situations. Alisha Islam was very helpful and supportive.

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Luke Brawley
United Kingdom | 28 February 2025

My glasses snapped today and I am away tomorrow so took them to the optical express in Bellshill where I talked to Sharon and they were able to help me replace the new lenses with my old frames. Couldn’t be happier, thanks guys!

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Rach
United Kingdom | 28 February 2025

Despite knowing people who had surgery I was nervous about taking the plunge myself but I had quick and painless lens replacement surgery with Dr Igor and attentive aftercare by the eye doctors in Oxford and appointments arranged by Callum. My vision is sharp and my eyes settled within a week of the surgery and I can now see clearly

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Matthew Brady
United Kingdom | 28 February 2025

St Enoch Centre Branch, Joanne Yvonne service was quick and was made to feel comfortable during the process. I would recommend to others.

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Mrs Yvonne
United Kingdom | 28 February 2025

Just had a checkup at Optical Express Bristol 9 months after my cataract removal and lens replacement on both eyes, because I had a concern about a slight fogginess, after a lot of different tests and scans was reassured by the lovely optometrist that there was no problem, but was due to dry eyes and was given eye drops to use, everything was very well explained as we went along, I’ve been very happy with my treatment through the whole process, all the staff have been very kind,polite and helpful, as for my eyesight I am so pleased to have had the procedure done my sight is perfect and no longer need to wear either long or short distant glasses. I would thoroughly recommend Optical Express. Thank you 🤩👍

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Nicola and
United Kingdom | 27 February 2025

Shona the optometrist in St Enoch Centre Glasgow was really professional and friendly.

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Alf
United Kingdom | 27 February 2025

I was originally quite nervous in anticipation to my first visit to optical express Plymouth, however when greeted by the lovely Lily I was very much put at ease and made to feel very welcome. She could not have been more helpful to myself and other customers who were in attendance. I’d been told by 2 other family members that this was the case so I was glad to experience it for myself. She and the company have been great and I am happy and grateful for Lily’s help and the companies services.

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Anne Spence
United Kingdom | 27 February 2025

Excellent service. Very proficient. Staff were so nice and helpful. A very slick service.

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OEP
United Kingdom | 27 February 2025

Had my lasek eye surgery carried out by Optical Express. From my initial consultation through to the aftercare appointment Nisha has been excellent with anything I have needed. Responses have been quick and efficient can’t ask for more help from a better team. Would highly recommend to any one considering laser eye surgery.

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Helen
United Kingdom | 27 February 2025

Sharon in Bellshill was really fab and helped me out with adjusting my glasses to stop them hurting at the side of my ear. Really appreciate it. Thank you

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Andrew Shooter
United Kingdom | 27 February 2025

I had a really great experience at the Nottingham clinic and really happy with the outcome even though being really apprehensive at the start of the process the staff were very reassuring, calming and helpful. The overall experience was very good and I can recommend having lens replacement

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Kathryn
United Kingdom | 27 February 2025

Customer service from start to finish was first class. Fast, pain free procedure and recovery was within a day of surgery. Vision is better than ever and I should’ve done it years ago! Would highly recommend optical express to anyone considering laser eye surgery!

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Chayla
United Kingdom | 27 February 2025

Great service, my grandfather is very happy. Great services from Nisha, Callum and Amanda as always

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Helen Fulton
United Kingdom | 27 February 2025

I’ve just got home from my post op checkup after having lens replacement surgery yesterday at the Nottingham branch. Absolutely amazing experience & results - I can’t believe how bright & clear the world is out there. I can honestly say that the procedure is very quick & painless & is well worth having done for the impact it will have on my day to day living. My eyes were streaming for several hours after the procedure, but there was nothing else apart from some mild soreness & a dull ache which was soon cleared up with paracetamol. I had a great night’s sleep too. The Nottingham team were great throughout the process, answering questions, providing loads of information & giving encouragement & reassurance. Thanks to all of you at the practice. I can honestly recommend having this procedure & as everyone says - my only regret is not having it done earlier!

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Maria
United Kingdom | 27 February 2025

Very good experience overall. Best decision ever!

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Anthony Lewis-Webber
United Kingdom | 27 February 2025

I have undergone lens replacement & corrective YAG laser surgery. Excellent pre & post procedure customer service from the team at Maidstone (Adrian, Heather & William). The staff at Westfield and Dartford were equally as helpful & friendly. Thank you. Kind regards, Mr. A. Webber

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R G
United Kingdom | 27 February 2025

Staff was friendly and helpful.

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marco
United Kingdom | 27 February 2025

very helpful and amazing service , treated very well by staff and looked after , recommend optical express to anyone.

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