Optical Express UK

GB
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4.50
Based on 756 Reviews

5

86.11%

4

2.51%

3

1.32%

2

1.32%

1

8.73%
About Optical Express UK

For over 30 years, millions of patients have trusted Optical Express with their eye care. As Europe’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our surgeons undertake more laser procedures collectively than any other provider in the UK and Ireland. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many. Optical Express is focused on delivering exceptional patient care and outstanding clinical outcomes through continued investment in both our technology and our people.

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Finley Baker
United Kingdom | 12 February 2025

Recently have undergone lasik eye surgery with optical express. This experience has changed my life, and the whole experience from start to finish has been excellent. From the service, staff surgery, I would have it all done again in a heartbeat if needed!

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BRM Removals
United Kingdom | 12 February 2025

Life changing! My son has been unhappy with his sight for years, one simple visit to optical express and a few small tests and we were booked in for LASIK surgery within a couple weeks ! The process was quick and easy, the before and aftercare of this company is second to none ! We were treated like family. I would highly recommend Optical express to absolutely anyone looking for a new lease of life and added Confidence, my son now walks with a new spring in his step iv never seen him so happy ! Thank you to all the lovely staff who are so professional and welcoming. Kindest regards Gary

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Karen
United Kingdom | 12 February 2025

The initial consultation there was a lot of waiting about, an appointment to carry out the procedure was made, two days before they tried to change the time to a much earlier slot and then on the day of the procedure they didn’t have the correct lenses for me. Very disappointed with the administration side of things. Another appointment was booked and once again they tried to change the appointment time couple of days before, the procedure seems to have gone well, overall I really think they can do better with the service they provide.

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Naomi
United Kingdom | 12 February 2025

Andrea in the Guildford branch was kind, diligent and extremely helpful. She answered all my questions in detail and was supportive and helpful at every step. Mohammed, my surgeon, in the Harley street clinic was extremely friendly and reassuring. During the pre op appointment, he gave up plenty of time and was very thorough in his description of the procedure and the recovery process. Following the surgery, my vision was transformed and after 24 hours I had 20/20 vision.

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TheSwitchbladeKiss
United Kingdom | 12 February 2025

Staff at bellshill are very helpful. Very happy with the services provided, would recommend 100%

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Donatella
Malta | 11 February 2025

We had an eye test and ordered a pair of glasses. All staff were very polite, knowledgeable and friendly.. staff have also agreed to ship our glasses overseas as we do not live in the UK... everybody was really helpful...

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Andeep
United Kingdom | 11 February 2025

Very quick and friendly staff at St Enoch

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PatrickQ
United Kingdom | 11 February 2025

Excellent service, support through my treatment

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Mo Ali
United Kingdom | 11 February 2025

I had an amazing experience with Amina during my visit at the White city branch. I was feeling quite nervous about my upcoming laser eye surgery, and she took the time to listen to my concerns and reassure me. Her kind and understanding nature immediately put me at ease. Not only was she incredibly supportive, but she also provided excellent customer service, helping me find exactly what I needed with patience and a friendly attitude. Thank you

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m h
United Kingdom | 11 February 2025

Amina was lovely, very professional and listened to any concerns I had. She was extremely helpful. Would definitely recommend this branch.

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Eilidh
United Kingdom | 10 February 2025

Blantyre shop staff absolutely amazing help and so welcoming

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Margaret Edgar
United Kingdom | 10 February 2025

I attended the St Enoch branch and was seen by Joanne and Yvonne who provided an excellent service

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Sayeda mir
United Kingdom | 10 February 2025

I came with my elderly mother to Optical Express and received an amazing treatment from the moment I walked in to the clinic. We were explained in details about the consultation. Absolutely amazing staff, highly recommend this clinic.

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Herbert Murray
United Kingdom | 10 February 2025

Excellent service and professionalism at Optical Express, St. EnochCentre Glasgow.

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Stef Griffiths
United Kingdom | 10 February 2025

I went to a couple of different providers for a consultation before I decided on who to go with for Lasik surgery. All mentioned that my eyes were a bit dry so I should use drops before the surgery but Optical Express were the only ones who gave me drops to use and booked me back in to review the condition of my eyes after using the drops for a couple of weeks before going ahead with the surgery (no extra charge). This was reassuring and is why I decided to go with them over the others. Every member of staff I came into contact with was friendly and professional and the surgeon was brilliant. The surgery went amazingly well and 3 days post op I cant believe the results. Would absolutely recommend!

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Andrew Maull
United Kingdom | 09 February 2025

Left eye lens surgery performed at Cardiff optical express,very professional service,and everyone involved from front desk right through to surgical team were certainly nice people,which made the experience less nerve wracking.thank you each and every one of you.

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Anne Gribbin
United Kingdom | 09 February 2025

I've been with Optical Express for over 30 years and have never had a problem with them. I pay for my contact lenses monthly by direct debit, so get £100 towards glasses. Staff are also very pleasant and very helpful.

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Chris
United Kingdom | 09 February 2025

Yvonne and team are always very helpful. Highly recommend this optician's for their outstanding customer service.

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Consumer
United Kingdom | 09 February 2025

Can’t fault the team. Pain free surgery. I suffer from claustrophobia, this was taken into consideration and I was made to feel at ease. Would 100% recommend. Within 24 hours I have better multi focal vision than I have had in 35 years.

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georgia
United Kingdom | 09 February 2025

The staff at Chelmsford branch explained everything before the treatment and the after care was explained and also written down which helps

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