Optical Express UK

GB
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4.50
Based on 756 Reviews

5

86.11%

4

2.51%

3

1.32%

2

1.32%

1

8.73%
About Optical Express UK

For over 30 years, millions of patients have trusted Optical Express with their eye care. As Europe’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our surgeons undertake more laser procedures collectively than any other provider in the UK and Ireland. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many. Optical Express is focused on delivering exceptional patient care and outstanding clinical outcomes through continued investment in both our technology and our people.

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Alex Plowman
United Kingdom | 18 February 2025

Came in to get sports glasses for my son so he can wear them during football Great response staff friendly and helpful would visit again

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Danni Hender
United Kingdom | 18 February 2025

I had a fabulous experience at optical Express with lela and the team in Liverpool. Everything is very professional. All the team are very supportive and encouraging. In 24 hours I could see better than 20/20. I am so happy. I would recommend this to anyone and wish I did it sooner. Massive 5 start from me!!

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Actor
United Kingdom | 18 February 2025

Service second best to none. The lady was very helpful in choosing the best glasses and sunglasses.

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Cath Miller
United Kingdom | 18 February 2025

I was met by friendly staff at the reception of the Exeter branch . Guided through all the tests by Tamara , who was really informative and professional, telling me about what each machine did and what to expect . The optometrist was equally lovely and took time to answer any questions . The whole experience was excellent . Thank you .

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Joshua Mitchell
United Kingdom | 17 February 2025

Really pleased with my consultation at the Dartford clinic, everything was friendly, clean and really helpful!

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DANA Russell
United Kingdom | 17 February 2025

St epochs Centre Great help good service Victoria was a great help

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Daniel brown
United Kingdom | 17 February 2025

Great consultation and nice People to talk to. Laila was very helpful too.

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Douglas Reid
United Kingdom | 17 February 2025

Seen in ST.Enoch today by Victoria and Yvonne, very pleased with the service and knowledge of Victoria and Yvonne, and would highly recommend this branch of optical express.

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Janice Byrne
United Kingdom | 17 February 2025

Excellent, welcoming and knowledgeable! And great service!

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Doreen Fawcett
United Kingdom | 16 February 2025

Good interaction from the first phonecall (although some inormation was asked for a few times prior to appointment) Jenny was very helpful with all the necessary tests at the clinic. The optometrist Maeve explained that I wasn't a candidate for lens replacement therefore I haven't had any further dealings. Would recommend

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Gary Biver
United Kingdom | 15 February 2025

Very good experience today, I was looked after by Natasha whose was extremely professional knowledgeable and friendly to say the least.

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Kellie Mcguinness
United Kingdom | 15 February 2025

Staff are friendly, would recommend the shop to anyone looking for glasses. Big thanks to Amber and Sharon 👍

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Marie Allison
United Kingdom | 15 February 2025

Great customer service and warm welcome in Kirkintilloch, anytime I attend my annual eye test or simply going in for a quick fix of my glasses. Laura is very friendly and always smiling with every customer. Blair takes the time to explain everything to me about my prescription, and never makes me feel rushed.

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Anita Richardson
United Kingdom | 15 February 2025

Referred to Optical Express by my GP. The receptionist was welcoming and chatty, I wasn’t kept waiting for many minutes before I was called in to see the optometrist. The service was efficient and informative, I have a follow up appointment for 1 weeks time. I would recommend Optical Express.

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Ben Wyatt
United Kingdom | 15 February 2025

Best thing I’ve ever done, the people working here made me feel really welcome and comfortable and explained everything thoroughly! Would deffo recommend

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Charlotte
United Kingdom | 15 February 2025

Had eye surgery at Chelmsford and I couldn’t be happier! My sight is amazing now and the team there made me feel so at ease through the whole process. Thank you so much!

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IainnM
United Kingdom | 15 February 2025

No longer requiring glasses really is life changing. Delighted with outcome following my eye surgery and would recommend this surgery and optical Express to anyone - just fantastic

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customer
United Kingdom | 15 February 2025

I can see very well at a distance, having been operated on for myopia, I recommend them with confidence (with a small exception, I can't see to read up close), otherwise all the best to Express Optics

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Anjella Thomas
United Kingdom | 15 February 2025

Exceptional customer service, was greeted at the station and a choice of beverages offered upon arrival to the store! Minimum waiting time and professional, courteous and very friendly. The team at South Woodford are outstanding and a testament to what a true customer experience should feel like! Amran, Valeria & Sarar are a great team, and would highly recommend to anyone considering any treatment there.

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Beau Pattinson
United Kingdom | 15 February 2025

Very helpful I had lady called Adeli and she was so so helpful and reassuring. Would recommend 100%

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