Absolutely usless Don’t answer emails Threaten Don’t answer phones Pride themselves on customer service ? You have to provide a service to be judged on !

Very poorly organised debt collector despite a glossy appearance. Left hanging on for ages on the phone, no email address to write to, their system does not update when you send them payments, really hard to communicate with. A shame because on the surface they could show how a debt collection agency is professional, but they fail.

I received a letter dated 20/4/22 stating I owe £1148 for Duel fuel for the period of Nov 21 to March 31st 22. If any bill was outstanding to an energy company this would not be handed over to a Debt agency after 20days. The company that I ‘apparently ‘ owe money too does not supply energy to my home. Hopefully they will send an enforcement team to my home to enforce the so called debt. My partner and his friends are eagerly awaiting the dirty lowlifes and they will certainly get the welcome they really deserve.

Based on an issue with HMRC (which as far as HMRC are concerned, was never escalated to the level of retrievable debt by 3rd party) 2 people arrived at a friends house - not my registered address -looking for me. They acted coyly, trying to bait and switch and latterly asked for a 'look around the property'. To be clear: The HMRC are bleeding accounts to debt collectors when no debt retrieval has been activated and these parties are breaking GDPR laws (the only thing linking me to the address is a very recent application for a driving license) then without establishing their identity attempting to illegally access private property with a view (one would reasonably assume) to illegally acquiring personal property. This is above and beyond their pay grade. These scumbags are routinely making peoples lives a misery but consider this: In the wake of the pandemic HMRC are not recovering legitimate debts; I owe the HMRC absolutely nothing - not a penny. I have called, confirmed this and lambasted them for this abuse of power. It's essentially an endorsed data hack. If I had rolled over they'd be up £10k, and I'm sure these tactics work with others. A 'look around' is a preamble to a bailiff raid or similar. Unless, perhaps, these undisclosed plain clothes looking bullies are actually Home Office looking for undocumented immigrants? I'm contacting the Guardian and Observer about this because I feel passionately that these thugs exist to kick us when we're down and they should be humiliated and prosecuted for any illegal acts. If anyone wants to contact me about their experience they've mentioned here to help bolster a case that I very much think should be articled then use the following email: pdcsfraud@gmail and don't forget to add a .com to the situation

Absolute mother fuxxers they have written to us saying we owe SSE money Our utility supplier is not, has not, ever been SSE tried ringing their number to tell them they do not answer. But their letters and texts keep on coming want to talk to them but can't Spoke to SSE and got them to confirm we do not owe them any money at my wits end only god himself can help us against these bandits when we did get through we were told they can't discuss the case with us because its not our bill. going nuts

Sent a letter saying I owed money, I went to the website, paid, get multiple emails saying I still owe money. I've tried to ring multiple times waiting over 30mins at times then the phone just goes dead. Go fuxk your mother.

They are Legit company not a fraud

I have received a letter from these criminals saying I owe an £80 penalty for a driving offence 01/07/2021. Well here's the big laugh on them I don't drive and don't have a licence. Can't get through to them on their phone lines and they have a 96% bad rating on trust pilot. How are they allowed to trade this company? If anyone turns up at my door they'll be getting told in no uncertain terms. Absolutely appaling this is going on in 2022.

I do not even think it deserve any stars at all. How did they even get my name owing energy bill from my previous address between July and August when I left the property end of May?

Absolute disgrace. I don't know why the government agencies still use them. Tried to pay the due through their payment system only to get a message that the payment hasn't gone through. However, the money went out from my account. What a joke.

These absolute morons keep contacting me for a sky wifi hub which I returned more than 4 months ago. The harassment started with text messages which I have since blocked. They are now sending me letters to my new address which they obviously gained illegally as the sky account was at my old address. You contact them with zero feedback and all the numbers available are one to MAKE PAYMENT!!! this company deserves zero stars for the way they conduct themselves and they should be ashamed of the way they fail to communicate clearly with their client sky to confirm details of returned hardware. They are now pulling Sky’s name into this and I hope they get involved and change who they choose to chase payments for them!!

very crap customer service, hang on the phone for 30minutes no answer at all, maybe lazy British again who don't want to work. reference 25065341 stop threatening, instead pick up your phone or give me a call.

Keep receiving texts that I owe money to HMRC (before I received texts from Advantis and found out I owed vat to be paid but I’m not vat registered so I told them to stop calls and texts …. ) so now this company of behalf of HMRC, I honestly tried to find out what it could be but the name doesn’t match, and it’s no possible to reach over the phone …

Company is a joke I set up payment plan online which was a struggle paid on time only to receive letters and emails again as the plan had been cancelled due to non payment which was clearly not the case. I then rearranged it to have it cancelled again. I email and get no response it’s nothing but a waste of time and energy

Had a letter from these people claiming I owe DVLA ,£80 fine for a car I don't own this alledgely is from a year ago.they sent the letter to a relative's home and not to my home.been trying to contact them by phone and email don't get any reply from either,I'm beginning to think this is a scam,they seem to be bloody useless if you think they are getting money out of me for something that has nothing to do with me they can think again if they come to the proper address to try and scam I've got two gaurd dogs that will ngeiate with them I know who would win that one

Scam, didn't even get the name right.

Got an email saying we are contacting you from Department of Health & Social Care with a customer ID. I have no idea about what they have emailed me for. I have tried to contact them but I couldn't. My details too doesn't match. I was stuck about what to do the next, since I have gone through these many comments I too think they are just scam.

Some sort of scam. Sent me a letter about an account I have with Eon next, that I never actually had. Either someone defrauded me, but looking at reviews - looks likely this is actually a Scam.

Tried to pay went online entered detail they said my details were wrong , tried 3 time then they blocked me. tried phoning and using automated lane was cut off several times cut off several times or they timed me out before i could put details in. they say they are a proffesional company i dont think so. eventually entered details but will definetly not use them again

I have paid but have received 8 text messages since then. Does anyone know how they get their license to operate?