80 pounds fine because I forgot to tell to DVLA that my car is tax FREE! Nightmare!

The company threatened to record a payment default against me to damage my credit file because of £66.16 while I was in dispute with their client. They inundated me with text messages and letters for money I never owed their client.

Scam company sent text and letter demanding money so bad

I just tried to call up as I’m in debt and to my astonishment, the guy who answered the phone had such a strong accent I could not understand anything he said not to mention he had the wrong details for me. I had to put the phone down in the end because not only was he rude but he was completely illiterate and made no sense. Just hire people who speak English or people who are English that way English people will understand them. Working class people in lots of debt don’t want to have to desperately try to understand someone who barely speaks any English when it’s about their finances. Finances are very serious. Complete waste of time and I can’t get the help that I need. I’m going to have to contact a solicitors instead to get you vile swindlers off my back, clever set up you have putting people off calling and making it impossible for them to log into their account because you have the wrong details for them and that way you can keep charging the money customer ID3004 1110

This Company is impossible to deal with and as useless as a chocolate fireguard in communicating.No point in sending an email as they do not respond.

This is a fraud company that sends out dodgy sms claiming to collect money, without the correct details. Do NOT click on their links. The download files have malware in them. I called hmrc and they confirmed they didn't authorise any debt collection as there was nothing to pay. Reported them to actionfraud police uk

This company are absolutely awful to deal with. I have been sent a bill, OVO Energy Jan-March 2024 at my ex-partners house, when I moved out September 2023 and changed all my bills over. I have emailed them proof, claimed 'they don't accept email threads' - so I sent council tax bills etc to their head office to then have no confirmation anything was received. You try to call them, no response - you email them and your greeted with a chatbot and no response via email for days with little to no help when they do respond. They are still texting me saying that I owe this money, for one I don't even have an OVO account!

Submitted a complaint without my consent. Sent a “final response” text chat is pointless. 2nd complaint will be submitted and then I will go to the ombudsman as the level of service here is shocking. As someone who has worked in customer service the staff need training

The company keep sending to me letters and they want from me £2042.85 as overdue paye tax. They don't have any details apart Name, address and phone number. Before i call them i contact with HMRC ask them why they put me to debt collector if i have to pay £241.85 untill end of January 2025. Person wrom HMRC (quite rude to me) just said, call the company we have nothing with the debt collector. Thats cost me a lot of stress and my health. I said them one more time any letter and i report them to Police. After that the lady from Pastdue Credit Solutions disconnected. Whats going on? Where from they have my address and phone number? I dont trust now even HMRC. anymore

Shocking company to have to deal with. They claim I own money to OVO, I have contacted OVO and they confirmed it was an error and my details should not have been passed to them. The amount they tell me I owed also did not match with the amount that OVO had on my account in error. I have since asked Pastdue to stop contacting me and for them to contact their client, which they have failed to do. I have asked for them to forget me under the GDPR as is my right, but they have also failed to do this. They have just carried on telling me I own money. I can not see how they can continue to act on out of data information.

I recently received a letter and instructions to pay for someone who likely lived at my address before I purchased the property over two years ago. The letter includes a vehicle registration number. Concerned, I contacted the DVLA to confirm that both the vehicle and the person named in the letter are not registered at my address. The DVLA confirmed that this is indeed not the case. ----- initially I gave 1-star review, but thank you customer service team for your prompt action and updating your system, and confirming I will not get this letters any more!

I am repeatedly getting letters to my address for someone that moved out over 30 months ago. I can’t get them to answer the phone to change it.

Saying I owe money to sky, when the last payment to sky went out before I moved and they had to refund me because i over paid! . I spoke to sky about them not sending out the boxes sky told me not to worry. They're in my loft if you want them just send the boxes!

Shocking! Not answering the telephone. Claim that I owed money for not returning Sky equipment even though I uploaded proof that I had. Keep emailing me and sending text messages saying I owe money, yet I do not!

I have had a nightmare of a experience with them. I have tried calling them, they put the phone down before I even get a chance to talk to anyone, the texts will not go through. And even chat box I got through managed to talk to a human and just as we was organising how much I can pay, I got cut off and then they continued to send me messages saying I need to sort the problem and call the number and still they put the phone down!!!! Im so frustrated that I can't solve a debt because of this stupid company. A debt I didn't even know I had created!!

just received a letter to my current address from this company, claiming i owe their client some money and that i had an outstanding debt. however the address they claimed to supply is completely wrong and never lived at that address, also the energy supplier is one i have never been with. its a Saturday so i'm unable to contact then but theres a contact number I can text. I have been googling this company and a lot of people have said this is a scam, which would make sense. I dont want to necessarily ignore this incase they some how register a default on my credit file.

It's an absolute nightmare to deal with. I wouldn't mind but the money they are chasing was paid in full on 4th November to Three they then contacted me on the 7th November 3 days later to say I am due said amount and they will not leave me alone now!!!

If you deal with this company, make Subject Access Request. They are lazy. They will send you little and claim that's all they have. They are lying. It is there policy to do the minimal except to pester and intimidate for payment of non-existent debts. Do not deal with them except by letter. Be assertive: no texts, no calls, no emails. Letters only. Insist. These aggressive predators are only interested in money, not your welfare or the truth. I am now dealing with them on behalf of a relative who doesn't owe the debt claimed. Pastdue are way past due. They are getting nothing, zip, zero.

Nerver answere the phone so best thing is to report them to fca instead and see if they want to speak to you then they are chasing me for money I have paid and have a receipt for but you can’t speak to any one this is what happens when your staff work from home

Very rude members staff on calls very disrespectful. Very rude mangers I've reported all of them i told them 2 years. DON'T contact me they still phone me. So they done listen. Waste of time.