After cancelling within permitted time, and being told the refund would be processed within 7 - 10 days. I am still waiting 6 weeks later. I have sent 4 emails, each one has been replied to with an apology and a promise to expedite the processing of my refund. Still nothing - beware!

Good prices and easy to find hoteles

Very simple and effective

Great price, easy to use.

Great rates on hotels that are of excellent quality.

Super fast. Love it

Process was very simple and fast, I definately will back to you in case I needed other reservation. Thanks

cheating page

Easy, very fair prices

Booked an additional room as my flight changed so added an additional night only for the flight to change 2 hours later again and so cancelled my room in New York in January. Got the email saying a refund is coming, almost 2 months and multiple phone calls later there is no refund. I booked the room for 2 hours before I cancelled and still they keep making excuses about they have so many refunds to process, that’s if someone answers. My booking reference is 150125-BREN-1653282 if someone from the company wants to help me get a refund. How can they do this to people. There is no excuse not to honour their agreement. Update! 5 days ago Prestigia responded that they have processed my refund. This is not true. January 15 I paid for the hotel for 2 hours, still no refund. Their business model is to steal money from people. DO NOT USE THEIR SERVICE UNDER ANY CIRCUMSTANCES. DO NOT RISK LOSING YOUR MONEY. THEY ARE THIEVES. THEY BROKE THEIR OWN TERMS AND CONDITIONS, NOT JUST FOR ME BUT ALL THE OTHER COMPLAINTS HERE.

Easy and simple Booked hotel in New York. Got a great price and easy to book.

Ease of booking was good. Clear communication and ease of forwarding extra documents needed for reservation was easy.

quick and easy

Got to Thailand with our two daughters to find this company had cancelled the rooms despite saying we should pay at the hotel they tried to charge a card. We had to pay £500 extra for 4 days as the rates had gone up . Never use this company.bwhen you get through they fob you off and they are not UK based so no come back. They are just regulated should at all costs

I had the pleasure of dealing with Yasmina over the last three days. She was such a pleasure to deal with and a consummate professional. This was my first time dealing with your company and I would not hesitate to do so again. Kindest regards, Colleen

Everything was very professional

Easygoing Price also great

Easy makes it 5-star!

Booking was easy but asked for pay at hotel and they charged my card immediately

Jeg mangler at modtage penge retur for at afbestilt hotel booking. Trods adskillige henvendeler, får jeg bare det samme standard svar at der beklages forsinkels, og der arbejdes på at løse det ! sådan var beskeden den 16 oktober ved afbestillingen: Your reservation reference 080824-NIEL-1603377 at Golden Tulip Vivaldi Hotel hotel, under the name of Nielsen Jens from 2024-10-30 to 2024-11-04 has now been cancelled. A refund of 2483.96 EUR will reflect in your account in 3 to 5 business days nu 4 måneder og et utal af rykker mails senere er der stadigvæk intet sket !