
Ionut Geana
Romania | 08 November 2017Excellent service and excellent advice. I met the manager only once (great guy, very piercing look), but my best experiences were with Christina. She's helped me a lot and she's done her best to accommodate my needs, always replying my definitely annoying emails (sometimes at inappropriate hours). Great working with you!

Mihai-Razvan Rotaru
Romania | 08 November 2017A great manager with top skills. Very helpful and a great smile! Thanks!

Kevin Beale
United Kingdom | 08 November 2017manager very helpful , and very knoladgeable

Emma Horsfall
United Kingdom | 08 November 2017Distinctive Chesterfields - Wow!!! I have visited the Huddersfield showroom on several occasions and each time have been greeted by the lovely Maxine. On each visit Maxine has taken the time to sit with me and discuss my various sofa options, given me samples of fabric to take home, and also given me her honest opinions on my fabric and colour choices. After deliberating for a little while, I purchased two sofa's from Distinctive Chesterfields. A 3 seater Clapham and a 3 seater London. Whilst I knew the sofa's would fit in my living room, I was a little worried the sofas wouldn't fit through the doors. On my delivery day the delivery team arrived at the exact time they said they would. To get the sofa's in the house the delivery drivers needed to remove a light fitting and a door stopper, they did this swiftly before carefully unwrapping my new sofa's. I am absolutely delighted with my new sofa's, they have totally exceeded my expectations and have completely transformed my living room. I wouldn't hesitate in recommending Distinctive Chesterfields, their customer service is second to none, and their sofa's are amazing!!! If you visit the Huddersfield showroom - ask for Maxine - she is fantastic !

Lisa Haddrick
United Kingdom | 06 November 2017Products 5 star but the after sales service is shocking, 1 star. Better service from Asda or Tesco from buying a can of baked beans than a £800 chair from this company.. The last review is right. Once they have your money, the after sales service is poor. They can get defensive in their response again but they are very good leading up to the sale but ignore your afterwards. Disappointed as I had purchased a number of things from them in the past don't think I will do again. Shame they don't listen.

Anon UK
United Kingdom | 31 October 2017Great service before you buy quickly goes away once they have got your cash. The castors on one of our chairs were damaged in transit and we were told by the delivery driver that they would be replaced. I phoned the store to confirm this (and ask for feet instead of castors) which they agreed to. I then receiced an email saying that they won't be doing this, blaming temporary staff and saying my chair was sold as seen (no damage to castors when seen in showroom)

Darren Cooke
United Kingdom | 30 October 2017Absolutely top class Service and the workmanship that goes into their products is just outstanding. Personally I think Distinctive Chesterfield is the only place to go if you want the best of the best.

Amy Wallis
United Kingdom | 29 October 2017Amazing service in store, stayed open late for us. We were kept up to date on our order and are thrilled with our sofa now it is here.

Claude Gloaguen
France | 24 October 2017Professionnels , ponctuels , nous avons choisi 3 canapés Chesterfields London cuir premium , Tabac, ils sont superbes tels qu'ils nous avaient été présentés Je recommande vivement !!!!! Claudine et Claude Paris France

jean-jacques perrot
France | 24 October 2017Rien à redire tout est parfait, de la commande à la livraison. contact avant vente OK qualité des produits excellente délai et livraison conforme. préférerez virement bancaire car pas de commission...

Mrs Thomsom
United Kingdom | 08 October 2017I received my sandringham three seat chesterfield and one larger than normal one seat chesterfield sofas as requested to my specification I can only say I am gobsmacked at the quality and workmanship that goes into the making of these sofas, I'm happy is an under statement.Its great to see there are great companys out there doing great quality work for amazing price.will be using Distinctive Chesterfields again and recommend to everyone I know,customer service brilliant they listen to what u want and that is very important thank you all Mrs Thomson Glasgow.

Beatrice H
France | 19 September 2017Très bon conseil au show room.Belle couleur, beau cuir, belle façon Canapé arrivé très bien emballé, bien protégé pour le transport En revanche société de transport pas sympa, trop contractuelle. Les transporteurs ont refusé de monter 5 marches pour mettre le canapé à l intérieur de la maison, déposé devant la porte!

jean claude
France | 18 September 2017societe tres professionnelle en terme de qualité , de respect des délais et de livraison. Seul Bémol , on doit supporter des frais de change en reglement par CB ! contrairement à d'autres établissements anglais , avec lesquels j'effectue des achats !

Karen
United Kingdom | 05 September 2017I found distinctive chesterfield amazing, so helpful from the day we first went to there London showroom to delivery. Informed us every step of the way once placing order, even contacting us after delivery to see if we were happy.Sofas are worth every penny!

Kari
United Kingdom | 03 September 2017My sofas look stunning! They were ready within the 4-6 week lead time and were delivered at a time convenient to us. Super pleased, thank you!

Laffargue Didier
France | 31 August 2017J ai acheté un canapé il y a 4 ans il est toujours en très bon état et qualité excellente malgré un fils de 3 ans 😊

Fiona
United Kingdom | 21 August 2017Excellent advice and service. We love our sofa - fabulous quality.

julia forman
United Kingdom | 18 August 2017Everything went very smoothly and we are very happy with the leather chair we purchased. Thank you

J Holmes
United Kingdom | 14 August 2017Visited the Huddersfield which very welcoming.Ordered 2 x 2 seater Holyrood sofas which were on a 4/5 week delivery.After 3 weeks arranged delivery to suit me,the day before they phoned to tell me they would arrive the following afternoon as they had a drop in Cornwall in the morning Here in Sheffield I was surprised to get a call after lunch to say they would arrive in a hour. The delivery guys were very polite and helpful bringing in the sofas and positioning them in the lounge. The sofas look great and we are very pleased with the quality. Glad we upgraded the cushions as they give a firm but comfortable seat. Jeff H Sheffield

Steve
United Kingdom | 12 July 2017Very helpful. Transparent communication throughout and an efficient delivery service. Good quality product at a sensible price. Have used them five times now, which I think speaks for itself.