
Sam
United Kingdom | 22 May 2024Andrei was amazing and spent a lot of time going over all the different options with us. The sofas we ordered are such high quality, we are extremely happy with them. The delivery was super quick.

Heidi
United Kingdom | 22 May 2024Beautiful sofas - well made and great quality

Teresa
United Kingdom | 22 May 2024Dealing with a local company. Ensuring communication was easy.

Lynne Leafe
United Kingdom | 22 May 2024From ordering to delivery customer services impeccable.

Lee
United Kingdom | 22 May 2024great selection, amazing quality and quick, friendly delivery...absolutely recommend

C Pilley
United Kingdom | 22 May 2024The sofa looks lovely but my husband and I don't find it comfortable to sit on at all.

Claire
United Kingdom | 18 May 2024Couldn't be more pleased with Distinctive Chesterfields in Huddersfield. The service in the showroom was absolutely brilliant. Excellent quality of build and all the staff are so knowledgeable. The delivery went off without a hitch, considering we are difficult to deliver to, they listened to the issues and adapted their delivery to suit. The quality of the bespoke designed suite is perfect. Would absolutely recommend.

WHW
Portugal | 18 May 2024I cannot stress fully the superb quality of the customer service, which was particularly noteworthy insofar as I was ordering from abroad using the website and the telephone. The chesterfield itself, which arrived more quickly than had been promised upon ordering, was absolutely top drawer. As such, I am delighted to recommend distinctivechesterfields.com without any reservations whatsoever.

LYNN
United Kingdom | 16 May 2024There was a good selection of sofas and chairs to choose from in the store. The staff were very helpful and we were pleased to be able to order our new furniture very quickly

Darren Gaffney
United Kingdom | 16 May 2024Overall very happy with the sofas my only disappointment was the cushions we ordered was the soft type. They are not comfy it seems the feather topping pushes into the corners and leaves an indent. Would have liked to have had more info with cushion options before ordering and would have opted for the firm option

Kim Drury
United Kingdom | 16 May 2024I spoke with Dawn on several occasions. Nothing was too much trouble for her and everything I asked was answered with great product knowledge. I did all my ordering over the telephone as I live a long way from the showroom.

Jenny Bramlette
United States | 16 May 2024Excellent workmanship. Expedient shipping and received in perfect condition.

Trina Pearce
United Kingdom | 15 May 2024Purchased 2 sofas last year. Overall the sofas are really nice. However, the seats are very poor. Had replacement inners as the original were thin and went out of shape. The replacements are awful. They are uncomfortable and shapeless. The actual seats are really poorly made, they don’t fit correctly, are all different and have cheap, brown plastic zips. The sofas are light grey. Despite many months of trying to sort this, the issues have still not been resolved. They have told me that if I want new seats, I have to buy them. Totally unacceptable and unhelpful. I would definitely not recommend this company. UPDATE: As I have had no further replies from Distinctive Chesterfields, I have taken the matter to a solicitor and am taking legal action against them with the support of my bank and Section 75 of the Consumer Act. FURTHER UPDATE: Provided bank with a report from ‘Furniture Reports’, a total of 21 manufacturing faults were found along with 2 safety issues. Bank has issued me a full refund and advised me to dispose of sofas. I can now purchase new sofas from a better more reliable and reputable company.

chris gaddes
United Kingdom | 15 May 2024Friendly personal service always willing to accommodate and make suggestions.

Susan staniford
United Kingdom | 15 May 2024They were not pushy very helpful through my whole journey of buying my beautiful setee and matching footstool

Lorraine Dowson
France | 15 May 2024Purchased 2 sofas last year. Overall pleased with the quality style and price. From order to delivery was quick and efficient. However after paying extra for feather filled seat cushions we were disappointed to find that they sagged and were uncomfortable. After speaking to Olivia and sending requested photos many months ago we are still waiting for an update, no contact from this company has been attempted to rectify this problem. Therefore I would not recommend good customer services from Distinctive Chesterfields

Jayne Vines
United Kingdom | 15 May 2024Listened to what I wanted and advised me about different colours and leather kept me informed and delivered when they said I love my chesterfields

Peter Bodle
United Kingdom | 15 May 2024On time, on budget an to specification....What more could you ask for?

Mrs J
Cyprus | 15 May 2024The journey from start to finish was rewarding. Deal was good. I am delighted with my new Chesterfield- v comfy!

Pauline MIllington
United Kingdom | 15 May 2024Easy company to deal with ,good quality leather, would highly recommend .